D-Link DIR-330 Product Manual - Page 86
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Section 6 - Troubleshooting 3. Why can't I connect to certain sites or send and receive e-mails when connecting through my router? If you are having a problem sending or receiving e-mail, or connecting to secure sites such as eBay, banking sites, and Hotmail, we suggest lowering the MTU in increments of ten (Ex. 1492, 1482, 1472, etc). Note: AOL DSL+ users must use MTU of 1400. To find the proper MTU Size, you'll have to do a special ping of the destination you're trying to go to. A destination could be another computer, or a URL. • Windows Vista™ users click on Start and type cmd in the Start Search box. Click OK or press Enter. • Windows® NT, 2000 and XP users click on Start, click Run, and then type cmd in the box. Click OK or press Enter. • Windows® 95, 98, and Me users click on Start, click Run, and then type command. Click OK or press Enter. • Once the window opens, you'll need to do a special ping. Use the following syntax: ping [url] [-f] [-l] [MTU value] Example: ping yahoo.com -f -l 1472 D-Link DIR-330 User Manual 81