D-Link DSM-320RD Manual - Page 101

Troubleshooting (continued) I can't find any of my music, photos, or video. „ Make sure your computer is powered on and that it has not entered standby mode. You may need to change your computer's power settings if you want your content to be available all the time. „ Make sure the Media Server software is running on your computer. Look for the Media Server icon in your system tray. If necessary, start the Media Server software again. „ Click on the Media Server icon and select Show Media Server to verify you are sharing the correct directories. „ If using a wired network, verify the Ethernet cable is properly attached to your DSM-320RD and to a network switch, hub or router. Verify that the switch, hub or router is powered on. „ If you are using static IP addresses, verify the IP address and netmask are in the same range as other addresses on your network. Verify that the address is not already in use by another PC or device. „ Make sure the files you are sharing use a supported file format and encoding scheme. I can't hear any sound when I'm playing music. „ Make sure the audio cables are properly connected. „ If the audio cables are connected to your TV, the TV must be on to hear any music. „ If the audio cables are connected to your stereo, make sure the stereo is on and you have the correct stereo input source selected. If you are having trouble selecting the correct audio source, refer to the instructions that came with your stereo. 101