Danby DDW611WLED Product Manual - Page 21

Troubleshooting Occasionally a problem may arise that is minor in nature, and a service call may not be neccessary. Use this troubleshooting guide for a possible solution. If the unit continues to operate improperly, call an authorized service depot or Danby's Toll Free Number 1-800-263-2629 for assistance. PROBLEM POSSIBLE CAUSE Dishwasher doesn't • Fuse blown or circuit breaker tripped. run • Power supply is not turned on. • Water pressure is low. Drain pump doesn't • Overflow stop Noise • Some audible sounds are normal. • Utensils are not secure in basket / something small dropped into basket. • Motor hums. Suds in the tub • Improper detergent. • Spilled rinse agent. Dishes are not dry • Rinse agent dispenser is empty. Dishes and flatware • Improper program selected/run. are not clean (spots • Improper rack loading. filming) • Extremely hard water. Detergent left in dis- • Dishes blocking detergent cups. penser cups Water standing in the bottom of the tub • This is normal. Water doesn't pump • Drain is clogged. out of the tub • Pump motor faulty. Dishwasher leaks / • Overfill dispenser or rinse aid spills. steams • Dishwasher isn't level. • Steam is normal. SOLUTION • Replace fuse or reset circuit breaker. • Make sure dishwasher is turned on and door is closed. Plug in cord securely. • Check that water supply is connected and the water is turned on. • The system is designed to detect an overflow. When it does, it shuts off the circulation pump and turns on the drain pump. Take out the rubber plug from the container and drain the water out then put the rubber plug back in. • Sound from soft food shredding action and detergent cup opening. • Ensure everything is secured in the dishwasher. • If you do not use often, dishwasher may hum- remember to fill and pump out appliance every week to keep the seal moist. • Use only dishwasher detergent to avoid suds. If suds are present, open the door and let suds evaporate. • Always wipe rinse agent spills immediately. • Make sure that the rinse agent dispener is filled. • Select a stronger program. • Make sure that the detergent dispenser and spray arms are not blocked by large dishware. • Remove all metal utensils from dishwasher • Re-load the dishes properly. • A small amount of clean water around the outlet on the tub button at the back of the tub keeps the water seal lubricated. • Make sure the kitchen sink is draining well. If the dishwasher drains into a disposer, run it clear. • Have it checked by a qualified technician. • Be careful not to overfill the rinse aid dispenser. Spilled rinse aid could cause oversudsing and lead to overflowing. Wipe away any spills with a damp cloth. • Make sure the dishwasher is level. • Steam coming through the vent by the door latch is normal during drying and water draining. 20