Dell 24 Video Conferencing I C2422HE C2422HE Users Guide - Page 112
Disable Intel Smart Sound Technology for USB, Change the LAN Controller Power Saving
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Problem What you experience Ethernet port (RJ45) cannot connect to internet Ethernet port (RJ45) cannot connect to internet on Win 10 Microphone not Microphone not working or not working or not detect detect on the Voice recorder App with Intel Gen 11th CPU (Tiger Lake) platform No sound can be heard from recorded video No sound can be heard from recorded video with Intel Gen 11th CPU (Tiger Lake) platform When press When press either Volume either Volume down/ Volume down/ Volume up, OSD volume up, OSD volume bar response is bar response is lagging/delayed lagging/delayed with monitor connected to Intel Gen 11th CPU (Tiger Lake) platform Possible solutions Change the LAN Controller Power Saving from Enable to Disable Disable Intel Smart Sound Technology for USB Audio driver in the Device Manager and re-boot the PC Disable Intel Smart Sound Technology for USB Audio driver in the Device Manager and re-boot the PC Disable Intel Smart Sound Technology for USB Audio driver in the Device Manager and re-boot the PC 112 | Troubleshooting
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