Dell 27 Gaming G2724D G2724D Monitor Users Guide - Page 69

Built-in diagnostics, Troubleshooting, Others > Self-Diagnostic

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Built-in diagnostics Your monitor has a built-in diagnostic tool. It helps you determine if the screen abnormality that you are experiencing is an inherent problem with your monitor or with your computer and video card. 1 2 3 4 5 6 To run the built-in diagnostics: 1. Ensure that the screen is clean (no dust particles on the surface of the screen). 2. Press the Joystick button to launch the OSD Main Menu. 3. Move the joystick button to select Others > Self-Diagnostic to initiate the self-diagnostic process. Dell 27 Gaming Monitor Game Brightness / Contrast Input Source Display Menu Personalize Others Display Info DDC/CI LCD Conditioning Firmware Service Tag Self-Diagnostic Reset Others Factory Reset Select On O XXXXX XXXXXXX Select G2724D 4. When initiated, a gray screen appears. Inspect the screen for abnormalities. 5. Switch the joystick button. The color of the screen changes to red. Inspect the screen for abnormalities. 6. Repeat step 5 and inspect the screen when it displays the colors green, blue, black and white followed by the on-screen text. Troubleshooting │ 69

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Troubleshooting
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69
Built-in diagnostics
Your monitor has a built-in diagnostic tool. It helps you determine if the screen
abnormality that you are experiencing is an inherent problem with your monitor or
with your computer and video card.
5
6
4
3
2
1
To run the built-in diagnostics:
1.
Ensure that the screen is clean (no dust particles on the surface of the
screen).
2.
Press the Joystick button to launch the OSD Main Menu.
3.
Move the joystick button to select
Others > Self-Diagnostic
to initiate the
self-diagnostic process.
Dell 27 Gaming Monitor
G2724D
Personalize
Display
Others
Menu
Game
Input Source
Brightness / Contrast
Display Info
DDC/CI
LCD Conditioning
Firmware
Service Tag
Self-Diagnostic
Reset Others
Factory Reset
Select
Select
XXXXXXX
XXXXX
Off
On
4.
When initiated, a gray screen appears. Inspect the screen for abnormalities.
5. Switch the joystick button. The color of the screen changes to red. Inspect
the screen for abnormalities.
6. Repeat step 5 and inspect the screen when it displays the colors green, blue,
black and white followed by the on-screen text.