Dell 27 Gaming G2724D G2724D Monitor Users Guide - Page 75
Troubleshooting, Specific, Symptoms, What you experience, Possible Solutions, HDMI
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Specific Symptoms The picture does not fill the entire screen No video at HDMI or DisplayPort What you experience Possible Solutions The picture cannot fill the height or width of the screen • Due to different video formats (aspect ratio) of DVDs, the monitor may display in full screen. • Run the built-in diagnostics. When connected to • Unplug the HDMI, DisplayPort some dongle or docking or USB-C to DisplayPort device at the port, cable from dongle or docking there is no video when device, then plug the docking unplugging or plugging HDMI, DisplayPort or USB-C the cable from the to DisplayPort cable to the notebook notebook. Troubleshooting │ 75
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Troubleshooting
│
75
Specific
Symptoms
What you experience
Possible Solutions
The picture does
not fill the entire
screen
The picture cannot fill
the height or width of
the screen
• Due to different video formats
(aspect ratio) of DVDs, the
monitor may display in full
screen.
• Run the built-in diagnostics.
No video at HDMI
or DisplayPort
When connected to
some dongle or docking
device at the port,
there is no video when
unplugging or plugging
the cable from the
notebook
• Unplug the HDMI, DisplayPort
or USB-C to DisplayPort
cable from dongle or docking
device, then plug the docking
HDMI, DisplayPort or USB-C
to DisplayPort cable to the
notebook.