Dell 27 Gaming G2724D G2724D Monitor Users Guide - Page 72

Troubleshooting, Common, Symptoms, What you, experience, Possible Solutions, Factory Reset

Page 72 highlights

Common Symptoms Missing pixels Stuck-on pixels Brightness problems Geometric distortion Horizontal or vertical lines What you experience LCD screen has spots LCD screen has bright spots Picture too dim or too bright Screen not centered correctly Screen has one or more lines Possible Solutions • Cycle power On-Off. • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: www.dell.com/pixelguidelines. • Cycle power On-Off. • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: www.dell.com/pixelguidelines. • Reset the monitor to factory settings (Factory Reset). • Adjust brightness and contrast controls through OSD. • Reset the monitor to factory settings (Factory Reset). • Adjust horizontal and vertical controls through OSD. • Reset the monitor to factory settings (Factory Reset). • Perform monitor self-test feature check and determine if these lines are also in self-test mode. • Check for bent or broken pins in the video cable connector. • Run the built-in diagnostics. 72 │ Troubleshooting

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72
Troubleshooting
Common
Symptoms
What you
experience
Possible Solutions
Missing pixels
LCD screen has
spots
• Cycle power On-Off.
• Pixel that is permanently off is a
natural defect that can occur in LCD
technology.
• For more information on Dell Monitor
Quality and Pixel Policy, see Dell Support
site at:
www.dell.com/pixelguidelines
.
Stuck-on pixels
LCD screen has
bright spots
• Cycle power On-Off.
• Pixel that is permanently off is a
natural defect that can occur in LCD
technology.
• For more information on Dell Monitor
Quality and Pixel Policy, see Dell Support
site at:
www.dell.com/pixelguidelines
.
Brightness
problems
Picture too dim or
too bright
• Reset the monitor to factory settings
(
Factory Reset
).
• Adjust brightness and contrast controls
through OSD.
Geometric
distortion
Screen not
centered correctly
• Reset the monitor to factory settings
(
Factory Reset
).
• Adjust horizontal and vertical controls
through OSD.
Horizontal or
vertical lines
Screen has one or
more lines
• Reset the monitor to factory settings
(
Factory Reset
).
• Perform monitor self-test feature check
and determine if these lines are also in
self-test mode.
• Check for bent or broken pins in the
video cable connector.
• Run the built-in diagnostics.