Dell 3007WFP User Guide - Page 24

available. Unable to view Brightness OSD while adjusting brightness of the monitor Monitor brightness changes however no OSD appears Cannot adjust the monitor with the buttons on the front panel No change in monitor brightness settings l If you are using a Microsoft® Windows® operation system, install application tool provided in the CD. See installing the Utility Tool (Microsoft® Windows® Operation System) for more information. l Turn the monitor off and unplug the power cord. Then plug the power cord back and turn the power on. USB Problems SPECIFIC SYMPTOMS USB port is not working WHAT YOU EXPERIENCE USB peripherals are not working POSSIBLE SOLUTIONS l Check that your monitor is powered ON. l Reconnect the upstream cable to your computer. l Reconnect the USB peripherals to downstream connector. l Turn off and then turn on the monitor again. High Speed USB 2.0 interface is slow. High Speed USB 2.0 peripherals working slowly or not at all. l Check that your computer is USB 2.0 compatible. l Verify USB 2.0 source on your computer. l Reconnect the upstream cable to your computer. l Reconnect the USB peripherals to downstream connector. Troubleshooting Your Soundbar COMMON SYMPTOMS No Sound WHAT YOU EXPERIENCE No power to Soundbar - the power indicator is off. (built-in DC power supply. i.e. 3007WFP-HC ) No Sound Soundbar has power - power indicator is on. Distorted Sound Computer's sound card is used as the audio source. Distorted Sound Other audio source is used. Unbalanced Sound Sound from only one side of Output Soundbar Low Volume Volume is too low. POSSIBLE SOLUTIONS l Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if the power indicator (green LED) on the front of the Soundbar is illuminated. l Confirm that the power cable from the Soundbar is plugged into the monitor. l Confirm that the monitor has power. l Plug the audio line-in cable into the computer's audio out jack. l Set all Windows volume controls to their maximum. l Play some audio content on the computer (i.e. audio CD, or MP3). l Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting. l Clean and reseat the audio line-in plug. l Test the Soundbar using another audio source (i.e. portable CD player). l Clear any obstructions between the Soundbar and the user. l Confirm that the audio line-in plug is completely inserted into the jack of the sound card. l Set all Windows volume controls to their midpoints. l Decrease the volume of the audio application. l Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting. l Clean and reseat the audio line-in plug. l Troubleshoot the computer's sound card. l Test the Soundbar using another audio source (i.e. portable CD player). l Clear any obstructions between the Soundbar and the user. l Confirm that the audio line-in plug is completely inserted into the jack of the audio source. l Decrease the volume of the audio source. l Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting. l Clean and reseat the audio line-in plug. l Clear any obstructions between the Soundbar and the user. l Confirm that the audio line-in plug is completely inserted into the jack of the sound card or audio source. l Set all Windows audio balance controls (L-R) to their midpoints. l Clean and reseat the audio line-in plug. l Troubleshoot the computer's sound card. l Test the Soundbar using another audio source (i.e. portable CD player). l Clear any obstructions between the Soundbar and the user. l Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume setting. l Set all Windows volume controls to their maximum. l Increase the volume of the audio application. l Test the Soundbar using another audio source (i.e. portable CD player). Back to Contents Page