Dell Alienware Aurora R13 Service Manual

Dell Alienware Aurora R13 Manual

Get Dell Alienware Aurora R13 PDF manuals and user guides View all Dell Alienware Aurora R13 manuals
Add to My Manuals
Save this manual to your list of manuals

Dell Alienware Aurora R13 manual content summary:

  • Dell Alienware Aurora R13 | Service Manual - Page 1
    Alienware Aurora R13 Service Manual Regulatory Model: D30M Regulatory Type: D30M002 October 2021 Rev. A00
  • Dell Alienware Aurora R13 | Service Manual - Page 2
    of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be
  • Dell Alienware Aurora R13 | Service Manual - Page 3
    Chapter 1: Working inside your computer 6 Before working inside your computer...6 Safety instructions...6 Safety precautions...7 Electrostatic discharge-ESD protection...7 ESD field service kit ...8 Transporting sensitive components...9 After working inside your computer...9 Chapter 2: Removing
  • Dell Alienware Aurora R13 | Service Manual - Page 4
    Installing the coin-cell battery...38 Memory modules...38 Removing the memory modules...38 Installing the memory modules...39 Graphics card...40 Removing the single-graphics card...40 Installing the single-graphics card...42 Solid-state drive...44 Removing the 2230 solid-state drive in SSD slot one
  • Dell Alienware Aurora R13 | Service Manual - Page 5
    the system board...83 Entering the Service Tag in the BIOS setup program Troubleshooting...102 SupportAssist diagnostics...102 System-diagnostic lights...102 Recovering the operating system...103 WiFi power cycle...103 Flea power release...103 Chapter 6: Getting help and contacting Alienware
  • Dell Alienware Aurora R13 | Service Manual - Page 6
    and the contacts. CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at
  • Dell Alienware Aurora R13 | Service Manual - Page 7
    disassembly instructions. Observe electrocuted. Standby power Dell products with standby power done through the use of a field service electrostatic discharge (ESD) kit. When obvious, such as intermittent problems or a shortened product damage to recognize and troubleshoot is the intermittent (also called
  • Dell Alienware Aurora R13 | Service Manual - Page 8
    for safe transport. ESD protection summary It is recommended that all field service technicians use the traditional wired ESD grounding wrist strap and protective anti-static mat at all times when servicing Dell products. In addition, it is critical that technicians keep sensitive parts separate
  • Dell Alienware Aurora R13 | Service Manual - Page 9
    such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static apart for a stable base, and point your toes out. 2. Tighten stomach muscles. Abdominal muscles support your spine when you lift, offsetting the force of the load. 3. Lift with your legs,
  • Dell Alienware Aurora R13 | Service Manual - Page 10
    Removing and installing components NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Inside view of your computer 1. Side light 3. 3.5-inch hard drive 5. Memory module 7. Graphics-card end holder 9. Coin-cell battery 11. Power-supply unit 13
  • Dell Alienware Aurora R13 | Service Manual - Page 11
    System-board components 1. Ring Ambient Power Button connector 3. Front-chassis fan connector (FAN_SYS3) 5. FAN_SYS2 LED connector 7. Solid-state drive slot (M.2 PCIe SSD1) 9. SATA 6 Gbps drive connector (SATA1) 11. Power-supply connector (ATX SYS) 13. PCI-Express x4 slot (SLOT4) 2. FAN_SYS3 LED
  • Dell Alienware Aurora R13 | Service Manual - Page 12
    15. Solid-state drive slot (M.2 PCIe SSD0) 17. Rear-chassis fan connector (FAN_SYS1) 19. Fan pump connector (FAN PUMP) 21. CPU fan connector 23. CPU socket 25.Power-supply connector (ATX3) 27. Memory-module slot, DIMM1 29.Memory-module slot, DIMM2 31. Side light connector 16. PCI-Express x4 slot (
  • Dell Alienware Aurora R13 | Service Manual - Page 13
    Table 1. Screw list (continued) Component Screw type Top bezel #6-32x1/4" Solid-state drive (M.2 slot one) M2x3 Solid-state drive (M.2 slot two) M2x3 Wireless card M2x3 Front AlienFX LED board M3x8 Power-button board System board M2x3 #6-32x1/4" Quantity 2 1 1 1 4 1 10 Screw image
  • Dell Alienware Aurora R13 | Service Manual - Page 14
    Steps Pull the cable cover from the top to lift the cable cover from the chassis. Installing the cable cover Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the
  • Dell Alienware Aurora R13 | Service Manual - Page 15
    Steps 1. Align the cable cover with the slots at the rear of the chassis. 2. Slide the cable cover back into its place on the rear of the chassis. Next steps 1. Follow the procedure in After working inside your computer. Left-side cover Removing the left-side cover Prerequisites 1. Follow the
  • Dell Alienware Aurora R13 | Service Manual - Page 16
    Steps 1. Loosen the captive screw (#6-32) that secures the side-cover release latch to the chassis. 2. Pull the side-cover release latch to release the left-side cover away from the chassis. 3. Lift the left-side panel from the chassis. Installing the left-side cover Prerequisites If you are
  • Dell Alienware Aurora R13 | Service Manual - Page 17
    Rotate the left-side cover towards the chassis until it snaps into place. 3. Tighten the captive screw (#6-32) that secures the side-cover release latch to the chassis. Next steps 1. Follow the procedure in After working inside your computer. Top cover Removing the top cover Prerequisites 1. Follow
  • Dell Alienware Aurora R13 | Service Manual - Page 18
    the two front latches out to loosen the top cover at its front. 3. Press your thumbs down at the middle of the top cover to release the remaining two latches and lift the top cover. 18
  • Dell Alienware Aurora R13 | Service Manual - Page 19
    Installing the top cover Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the top cover and provides a visual representation of the installation procedure. Steps
  • Dell Alienware Aurora R13 | Service Manual - Page 20
    Steps 1. Knock the top rear tab of the right-side cover until the top of right-side cover is detached from the chassis. 2. Knock the bottom rear tab of the right-side cover until the bottom of the right-side cover is detached from the chassis. 3. Remove the right-side cover from the chassis.
  • Dell Alienware Aurora R13 | Service Manual - Page 21
    About this task Steps 1. Align the tabs on the right-side cover with the slots on the chassis. 2. Push the right-side cover towards the chassis until it snaps into place. Next steps 1. Install the top cover. 2. Install the left-side cover. 3. Follow the procedure in After working inside your
  • Dell Alienware Aurora R13 | Service Manual - Page 22
    Steps 1. Place the computer in an upright position. 2. Disconnect the front I/O-panel cable from the system board. 3. Pull the tabs of the front bezel from the slots on the front panel. NOTE: Start with tab on top, proceed to the tabs on the left of the front bezel, and then to the tabs on the right
  • Dell Alienware Aurora R13 | Service Manual - Page 23
    About this task The following images indicate the location of the front bezel and provide a visual representation of the installation procedure. Steps 1. Align the front bezel with the front panel. 2. Route the front I/O-panel cable through the slot on the front panel. 3. Push the front bezel
  • Dell Alienware Aurora R13 | Service Manual - Page 24
    2. Install the top cover. 3. Install the left-side cover. 4. Follow the procedure in After working inside your computer. Side light Removing the Side light Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the left-side cover. 3. Remove the top cover. 4. Remove
  • Dell Alienware Aurora R13 | Service Manual - Page 25
    Installing the Side light Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task NOTE: Side light is available only on computers that are shipped with clear left-side covers. The following images indicate the
  • Dell Alienware Aurora R13 | Service Manual - Page 26
    and provide a visual representation of the removal procedure. Steps 1. Disconnect the hard-drive data and hard-drive power cables from the hard drive. 2. Press the release tabs on the hard-drive carrier and slide the hard-drive assembly out of the hard-drive cage. 3. Pry the hard-drive carrier to
  • Dell Alienware Aurora R13 | Service Manual - Page 27
    NOTE: Repeat the steps to remove any additional 2.5-inch hard drive from your computer. Installing the 2.5-inch hard drive Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the
  • Dell Alienware Aurora R13 | Service Manual - Page 28
    in Identifying your storage device in system setup (BIOS). NOTE: To install the operating system on to your storage device, see Reinstall Windows to the Dell factory image using recovery media in the knowledge base article 000176966. 28
  • Dell Alienware Aurora R13 | Service Manual - Page 29
    is displayed. 3. Expand Disk drives. Identifying the storage device in system setup (BIOS) Steps 1. Turn on or restart your computer. 2. Press F2 when the Dell logo is displayed on the screen to enter the BIOS setup program. A list of hard drives are displayed under the System Information in the
  • Dell Alienware Aurora R13 | Service Manual - Page 30
    to disconnect the cable. 4. Push the side light bar down. 5. Press the release tabs on the hard-drive carrier and slide the hard-drive carrier out of the hard -drive cage. 6. Pry the hard-drive carrier to release the tabs on the carrier from the slots on the hard drive. 7. Lift
  • Dell Alienware Aurora R13 | Service Manual - Page 31
    Installing the 3.5-inch hard drive Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the 3.5-inch hard drive and provide a visual representation of the installation
  • Dell Alienware Aurora R13 | Service Manual - Page 32
    NOTE: Note the orientation on the hard-drive carrier to replace it correctly. Steps 1. Align the hard drive with the pins on the hard-drive carrier. 2. Using the tabs on the opposite side, flex open the carrier to insert the pins on the other side. 3. Slide the hard-drive assembly into the hard-
  • Dell Alienware Aurora R13 | Service Manual - Page 33
    storage device in system setup (BIOS). NOTE: To install the operating system on to your storage device, see Reinstall Windows to the Dell factory image using recovery media in the knowledge base article 000176966. Power-supply unit Removing the power-supply unit Prerequisites 1. Follow the procedure
  • Dell Alienware Aurora R13 | Service Manual - Page 34
    cables from the power-supply unit extension cables on the right side of the computer. 2. Slide the power-supply unit cables out from the routing guide. 3. Lay the computer on the right side. 4. Release the power-supply unit cables from the plastic cable clip. 34
  • Dell Alienware Aurora R13 | Service Manual - Page 35
    before disconnecting the power-supply cables from the system board. 7. Disconnect the graphics-card power cables from the power-supply unit. 8. Press the release clips on the graphics-card power connectors before disconnecting the graphics-card power cables from the power-supply unit. 9. Slide the
  • Dell Alienware Aurora R13 | Service Manual - Page 36
    Steps 1. Lay the computer on the right side. 2. Place the power-supply unit on the chassis. 3. Align the screw holes on the power-supply unit with the screw holes on the chassis. 4. Replace the four screws (#6-32x1/4") that secure the power-supply unit to the chassis. 5. Place the power-supply unit
  • Dell Alienware Aurora R13 | Service Manual - Page 37
    7. Replace the graphics-card bracket and slide the release latch to the lock position. 8. Place the power- the power-supply unit cables back to the routing guide on the right side of the computer. 13. the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Removing the
  • Dell Alienware Aurora R13 | Service Manual - Page 38
    Steps 1. Lay the computer on the right side. 2. Press the battery-release lever away from the coin-cell battery until the coin-cell battery pops up. 3. Lift the coin-cell battery out of its socket. Installing the
  • Dell Alienware Aurora R13 | Service Manual - Page 39
    About this task The following images indicate the location of the memory modules and provide a visual representation of the removal procedure. Steps 1. Lay the computer on the right side. 2. Push the securing clips away from the memory module. 3. Lift the memory module off the memory-module slot.
  • Dell Alienware Aurora R13 | Service Manual - Page 40
    Steps 1. Ensure that the securing clips are extended away from the memory-module slot. 2. Align the notch on the memory module with the tab on the memory-module slot. 3. Insert the memory module into the memory-module slot and press the memory module down until it snaps into position and the
  • Dell Alienware Aurora R13 | Service Manual - Page 41
    41
  • Dell Alienware Aurora R13 | Service Manual - Page 42
    to its unlock position and lift the graphics-card end holder away from the PCIe fan. 5. Slide the release latch to its unlock position and lift the graphics-card bracket away from the graphics card. 6. Push the securing tab on the PCIe x16 slot
  • Dell Alienware Aurora R13 | Service Manual - Page 43
    Steps 1. Place the card into the PCIe x16 slot and press down firmly until the single-graphics card snaps into place. 2. Connect the graphics-card power cables to the graphics card. 3. Replace the graphics-card bracket onto the graphics-card bracket holder and slide the latch into its lock position.
  • Dell Alienware Aurora R13 | Service Manual - Page 44
    Solid-state drive Removing the 2230 solid-state drive in SSD slot one Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the left-side cover. About this task NOTE: This procedure applies only to computers shipped with a 2230 solid-state drive installed in SSD
  • Dell Alienware Aurora R13 | Service Manual - Page 45
    Depending on the configuration ordered, your computer may support either a 2230 solid-state drive or a 2280 install the operating system on to your storage device, see Reinstall Windows to the Dell factory image using recovery media in the knowledge base article 000176966. Removing the 2280 solid
  • Dell Alienware Aurora R13 | Service Manual - Page 46
    procedure applies only to computers shipped with a 2280 solid-state drive installed in SSD slot one. NOTE: Depending on the configuration ordered, your computer may support either a 2280 solid-state drive or a 2230 solid-state drive in SSD slot one. If you want to replace your 2280 solid-state drive
  • Dell Alienware Aurora R13 | Service Manual - Page 47
    your storage device in system setup (BIOS). NOTE: To install the operating system on to your storage device, see Reinstall Windows to the Dell factory image using recovery media in the knowledge base article 000176966. Removing the 2230 solid-state drive in SSD slot two Prerequisites 1. Follow the
  • Dell Alienware Aurora R13 | Service Manual - Page 48
    applies only to computers shipped with a 2230 solid-state drive installed in SSD slot two. NOTE: Depending on the configuration ordered, your computer may support either 2230 solid-state drive or 2280 solid-state drive in SSD slot two. If you want to replace your 2230 solid-state drive with a
  • Dell Alienware Aurora R13 | Service Manual - Page 49
    Steps 1. Align the notch on the 2230 solid-state drive with the tab on the SSD slot two on the system board. 2. Insert the 2230 solid-state drive at a 45-degree angle into the system board. 3. Press the other end of the 2230 solid-state drive down and replace the screw (M2x3) that secures the 2230
  • Dell Alienware Aurora R13 | Service Manual - Page 50
    applies only to computers shipped with a 2280 solid-state drive installed in SSD slot two. NOTE: Depending on the configuration ordered, your computer may support either 2230 solid-state drive or 2280 solid-state drive in SSD slot two. If you want to replace your 2280 solid-state drive with a
  • Dell Alienware Aurora R13 | Service Manual - Page 51
    Steps 1. Align the notch on the 2280 solid-state drive with the tab on the SSD slot two on the system board. 2. Insert the 2280 solid-state drive at a 45-degree angle into the system board. 3. Press the other end of the 2280 solid-state drive down and replace the screw (M2x3) that secures the 2280
  • Dell Alienware Aurora R13 | Service Manual - Page 52
    Steps 1. Place the computer in an upright position. 2. Remove the two screws (#6-32x1/4") that secure the top bezel to the chassis. 3. Remove the four screws (M3x7) that secure the top bezel to the chassis. 4. Lift the top bezel off the chassis. Installing the top bezel Prerequisites If you are
  • Dell Alienware Aurora R13 | Service Manual - Page 53
    Steps 1. Place the computer in an upright position. 2. Align the top bezel screw holes with screw holes on the chassis. 3. Place the top bezel on the chassis. 4. Replace the four screws (M3x7) that secure the top bezel to the chassis. 5. Replace the two screws (#6-32x1/4") that secure the top bezel
  • Dell Alienware Aurora R13 | Service Manual - Page 54
    Processor fan and heat-sink assembly Removing the processor fan and heat-sink assembly Prerequisites 1. Follow the procedure in Before working inside your computer. NOTE: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.
  • Dell Alienware Aurora R13 | Service Manual - Page 55
    Installing the processor fan and heat-sink assembly Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. CAUTION: If either the processor or the heat sink is replaced, use the thermal grease that is provided in the kit to ensure
  • Dell Alienware Aurora R13 | Service Manual - Page 56
    Processor liquid-cooling assembly Removing the processor liquid-cooling assembly Prerequisites 1. Follow the procedure in Before working inside your computer. WARNING: Despite having a plastic shield, the processor liquid-cooling assembly may be very hot during normal operation. Ensure that it had
  • Dell Alienware Aurora R13 | Service Manual - Page 57
    Steps 1. Lay the computer on the right side. 2. Remove the screw (M3x5) that secures the radiator and fan assembly to the chassis. 3. Disconnect the processor-cooling assembly cables from the system board. 4. Loosen the four captive screws that secure the processor cooler to the system board. 5.
  • Dell Alienware Aurora R13 | Service Manual - Page 58
    CAUTION: Incorrect alignment of the processor liquid-cooling assembly can damage the system board and processor. CAUTION: If either the processor or the heat sink is replaced, use the thermal grease that is provided in the kit to ensure that thermal conductivity is achieved. About this task The
  • Dell Alienware Aurora R13 | Service Manual - Page 59
    3. Align the screw holes on the processor cooler with the screw holes on the system board. 4. Tighten the four captive screws that secure the processor cooler to the system board. 5. Connect the processor-cooling assembly cables to the system board. Next steps 1. Install the left-side cover. 2.
  • Dell Alienware Aurora R13 | Service Manual - Page 60
    lever down and then push it away from the processor to release it from the tab. 2. Extend the release lever completely and open the processor cover. 3. Lift the processor off the processor socket. Installing the processor Prerequisites If you are replacing a component, remove the
  • Dell Alienware Aurora R13 | Service Manual - Page 61
    -cover notch is positioned underneath the alignment post. 3. When the processor is fully seated in the socket, close the processor cover. 4. Push the release lever down and place it under the tab on the processor cover. Next steps 1. Install the processor liquid-cooling assembly or processor fan and
  • Dell Alienware Aurora R13 | Service Manual - Page 62
    Wireless card Removing the wireless card Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the left-side cover. About this task The following images indicate the location of the wireless card and provide a visual representation of the removal procedure. Steps 1.
  • Dell Alienware Aurora R13 | Service Manual - Page 63
    . Steps 1. Connect the antenna cables to the wireless card. The following table provides the antenna-cable color scheme for the wireless card supported by your computer. Table 2. Antenna-cable color scheme Connectors on the wireless card Main (white triangle) Antenna-cable color White Auxiliary
  • Dell Alienware Aurora R13 | Service Manual - Page 64
    antennas to the chassis. 2. Peel the two antennas and remove them from the slots of the chassis. 3. Remove the antenna cables from the routing guides on the chassis. 4. Remove the antenna cables from the routing clip inside the chassis. 5. Pull the antenna cables carefully through the hole on the
  • Dell Alienware Aurora R13 | Service Manual - Page 65
    . 2. Align the screw holes and replace the two screws (M3x3) that secures the antennas to the chassis. 3. Route the antenna cables through the routing guides on the chassis. 4. Push the end of the antenna cables with the connectors to the wireless-card through the hole of the chassis. 5. Route the
  • Dell Alienware Aurora R13 | Service Manual - Page 66
    removal procedure. Steps 1. Lay the computer on its right side. 2. Disconnect the front-chassis fan cable from the system board. 3. Press the releasing clip; slide and lift the front-chassis off the chassis. Installing the front-chassis fan Prerequisites If you are replacing a component, remove the
  • Dell Alienware Aurora R13 | Service Manual - Page 67
    1. Lay the computer on its right side. 2. Align the front-chassis fan with the slot on the chassis; slide and push the fan until the releasing clip snaps into position. 3. Connect the front-chassis fan cable to the system board. Next steps 1. Install the left-side cover. 2. Follow the procedure in
  • Dell Alienware Aurora R13 | Service Manual - Page 68
    and lift the graphics-card end holder away from the chassis. 3. Disconnect the PCIe fan cable from the system board. 4. Push the tab to release the PCIe fan from the chassis. 5. Slide and lift the PCIe fan off the chassis. Installing the PCIe fan Prerequisites If you are replacing a component
  • Dell Alienware Aurora R13 | Service Manual - Page 69
    with the slots on the chassis. 3. Slide and push the fan until the releasing clip snaps into position on the chassis. 4. Connect the PCIe fan cable to the system board. 5. Replace the graphics-card end holder and slide the release latch to the lock position. Next steps 1. Install the left-side cover.
  • Dell Alienware Aurora R13 | Service Manual - Page 70
    Steps 1. Lay the computer on the right side. 2. Disconnect the top-chassis fan cable from the system board. 3. Press the releasing clip of the top-chassis fans. 4. Slide and lift the top-chassis fan from the chassis. Installing the top-chassis fan Prerequisites If you are
  • Dell Alienware Aurora R13 | Service Manual - Page 71
    side. 2. Align the top-chassis fan with the slot on the chassis. 3. Push the top-chassis fan into the slot on the chassis until its releasing clip is locked into place. 4. Connect the top-chassis fan cable to the system board. Next steps 1. Install the left-side cover. 2. Follow the procedure
  • Dell Alienware Aurora R13 | Service Manual - Page 72
    About this task The following images indicate the location of the front AlienFX LED board and provide a visual representation of the removal procedure. Steps 1. Place the front bezel on a flat surface to locate the AlienFX LED board. 2. Remove the four screws (M3x8) that secure the AlienFX LED board
  • Dell Alienware Aurora R13 | Service Manual - Page 73
    Steps 1. Place the front bezel on a flat surface and locate the power-button board. 2. Bring the AlienFX LED board near the front bezel and connect the power-button board cable to the power-button board. 3. Align the screw hole of the AlienFX LED board to the screw hole on the front bezel. 4.
  • Dell Alienware Aurora R13 | Service Manual - Page 74
    Steps 1. Remove the screw (M2x3) that secures the power-button board to the front bezel. 2. Lift the power-button board off the front bezel. Installing the power-button board Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
  • Dell Alienware Aurora R13 | Service Manual - Page 75
    Steps 1. Align the screw hole on the power-button board with the screw hole on the front bezel. 2. Replace the screw (M2x3) that secures the power-button board to the front bezel. Next steps 1. Install the front AlienFX LED board. 2. Install the front bezel. 3. Install the right-side cover. 4.
  • Dell Alienware Aurora R13 | Service Manual - Page 76
    About this task The following images indicate the location of the VR heat sink and provide a visual representation of the removal procedure. Steps 1. Lay the computer on the right side. 2. Loosen the captive screws that secure the VR heat sink to the system board. 3. Repeat the same process for the
  • Dell Alienware Aurora R13 | Service Manual - Page 77
    Installing the VR heat sink Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. CAUTION: If either the processor or the heat sink is replaced, use the thermal grease that is provided in the kit to ensure that thermal
  • Dell Alienware Aurora R13 | Service Manual - Page 78
    board Removing the system board Prerequisites 1. Follow the procedure in Before working inside your computer. NOTE: Your computer's Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board. NOTE: Replacing the system board
  • Dell Alienware Aurora R13 | Service Manual - Page 79
    1. Ring Ambient Power Button connector 2. FAN_SYS3 LED connector 3. Front-chassis fan connector (FAN_SYS3) 4. Wireless-card slot (M.2 WLAN) 5. FAN_SYS2 LED connector 6. Front-chassis fan connector (FAN_SYS2) 7. Solid-state drive slot (M.2 PCIe SSD1) 8. SATA 6 Gbps drive connector (SATA0) 9. SATA 6
  • Dell Alienware Aurora R13 | Service Manual - Page 80
    12. Coin-cell battery 13. PCI-Express x4 slot (SLOT4) 14. PCI-Express x16 mechanical/x16 electrical slot PCIe Gen5 (SLOT2) 15. Solid-state drive slot (M.2 PCIe SSD0) 16. PCI-Express x4 slot (SLOT1) 17. Rear-chassis fan connector (FAN_SYS1) 18. FAN_SYS1 LED connector 19. Fan pump connector (FAN PUMP)
  • Dell Alienware Aurora R13 | Service Manual - Page 81
    81
  • Dell Alienware Aurora R13 | Service Manual - Page 82
    Steps 1. Disconnect the hard-drive data cables from the system board. 2. Disconnect the processor-power cables from the system board. 3. Disconnect the system-board power cables from the system board. 4. Disconnect the top-chassis fan power cable from the system board. 5. Disconnect the front-
  • Dell Alienware Aurora R13 | Service Manual - Page 83
    Installing the system board Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the system board and provide a visual representation of the installation procedure. 83
  • Dell Alienware Aurora R13 | Service Manual - Page 84
    Steps 1. Slide the front I/O-ports on the system board into the front I/O-slot on the chassis and align the screw holes on the system board with the standoffs on the chassis. 2. Place the system board on the standoffs on the chassis. 3. Align the front I/O-bracket to the front I/O-ports and install
  • Dell Alienware Aurora R13 | Service Manual - Page 85
    the left-side cover. 13. Follow the procedure in After working inside your computer. Entering the Service Tag in the BIOS setup program Steps 1. Turn on or restart your computer. 2. Press F2 when the Dell logo is displayed to enter the BIOS setup program. 3. Navigate to the Main tab and enter
  • Dell Alienware Aurora R13 | Service Manual - Page 86
    2. Go to www.dell.com/support. 3. Enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4. Click Drivers & downloads. 5. Click the Detect Drivers button. 6. Review and agree to
  • Dell Alienware Aurora R13 | Service Manual - Page 87
    2. Go to www.dell.com/support. 3. Enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4. Click Drivers & downloads. 5. Click the Detect Drivers button. 6. Review and agree to
  • Dell Alienware Aurora R13 | Service Manual - Page 88
    2. Go to www.dell.com/support. 3. Enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4. Click Drivers & downloads. 5. Click the Detect Drivers button. 6. Review and agree to
  • Dell Alienware Aurora R13 | Service Manual - Page 89
    2. Go to www.dell.com/support. 3. Enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4. Click Drivers & downloads. 5. Click the Detect Drivers button. 6. Review and agree to
  • Dell Alienware Aurora R13 | Service Manual - Page 90
    : Not all files can be installed automatically. Review the installation summary to identify if manual installation is necessary. 13. For manual download and installation, click Category. 14. Click -click the network driver file icon and follow the instructions on the screen to install the driver. 90
  • Dell Alienware Aurora R13 | Service Manual - Page 91
    boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: ● Access System Setup by pressing F2 key ● Bring up the one-time boot menu by pressing F12 key The one-time
  • Dell Alienware Aurora R13 | Service Manual - Page 92
    Displays the current date in mm/dd/yy format. Displays the BIOS version number. Displays the product name. Default: Alienware Aurora R13 Displays the service tag of your Technology HyperThread Control HyperThread Control Multiple-Core Support Multiple Atom cores Enables or disables Intel(R)
  • Dell Alienware Aurora R13 | Service Manual - Page 93
    . Default: Power Off Deep Sleep Control Allows you to define the controls when Deep Sleep is enabled. Default: Enabled in S4 and S5 USB Wake Support Allows you to enable the USB devices to wake the system from Standby. Default: Enabled USB PowerShare in S4/S5 state Allows you to charge
  • Dell Alienware Aurora R13 | Service Manual - Page 94
    disable Auto Power On. Default: Disabled Auto Power On Mode Allows you to set the computer to turn on automatically every day or on a preselected date. This option can be configured only if the Auto Power On mode is set to Enabled Everyday or Selected Day. Default: Selected Day Auto Power
  • Dell Alienware Aurora R13 | Service Manual - Page 95
    from other media. Default: Disabled SupportAssist System Resolution Controls the automatic boot flow for SupportAssist System Resolution Console and for Dell operating system Recovery tool. Default: 2 Auto OS Recovery Threshold Allows you to configure the Auto OS Recovery Threshold. Default
  • Dell Alienware Aurora R13 | Service Manual - Page 96
    -Security menu (continued) Security Default: Permitted Absolute Enable or disable the BIOS module interface of the optional Absolute Persistence Module service from Absolute Software. Default: Enabled Firmware TPM Displays the firmware TPM state. Default: Enabled PPI Bypass for Clear Command
  • Dell Alienware Aurora R13 | Service Manual - Page 97
    Table 6. System setup options-Boot menu (continued) Boot File Browser Del Boot Option Enable USB Boot Support Boot Option Priorities Boot Option #1 Boot Option #2 Boot Option #3 Table 7. System setup options-Exit menu Save & Exit Save Changes and Reset Discard Changes and Reset
  • Dell Alienware Aurora R13 | Service Manual - Page 98
    Steps 1. In the System BIOS or System Setup screen, select Security and press Enter. The Security screen is displayed. 2. Select System/Admin Password and create a password in the Enter the new password field. Use the following guidelines to assign the system password: ● A password can have up to 32
  • Dell Alienware Aurora R13 | Service Manual - Page 99
    Steps 1. Turn off the computer and disconnect the power cable from the computer. 2. Remove the left-side cover. 3. Lay the computer on its right side. 4. Locate the 2-pin CMOS jumper on the system board. 5. Ensure that the jumper is on the pair of password pins (JM34). 6. Move the jumper to the pair
  • Dell Alienware Aurora R13 | Service Manual - Page 100
    on the pair of password pins (JM34). 10. Replace the left-side cover. Updating the BIOS Updating the BIOS in Windows Steps 1. Go to www.dell.com/support. 2. Click Product support. In the Search support box, enter the Service Tag of your computer, and then click Search. NOTE: If you do not have the
  • Dell Alienware Aurora R13 | Service Manual - Page 101
    and press Enter. The BIOS Update Utility appears. 8. Follow the on-screen instructions to complete the BIOS update. Updating the BIOS from the F12 One-Time have to be bootable) ● BIOS executable file that you downloaded from the Dell Support website and copied to the root of the USB drive ● AC power
  • Dell Alienware Aurora R13 | Service Manual - Page 102
    codes and recommended solutions are intended for Dell service technicians to troubleshoot problems. You should only perform troubleshooting and repairs as authorized or directed by the Dell technical support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty
  • Dell Alienware Aurora R13 | Service Manual - Page 103
    Support website to troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures. For more information about the Dell SupportAssist OS Recovery, see Dell SupportAssist OS Recovery User's Guide at www.dell.com/ serviceabilitytools
  • Dell Alienware Aurora R13 | Service Manual - Page 104
    Steps 1. Turn off your computer. 2. Disconnect the power adapter from your computer. 3. Press and hold the power button for 15 seconds to drain the flea power. 4. Connect the power adapter to your computer. 5. Turn on your computer. 104
  • Dell Alienware Aurora R13 | Service Manual - Page 105
    through videos, manuals and documents. VR Support Videos providing step-by-step instructions to service your computer In Windows search, type Contact Support, and press Enter. www.dell.com/support/windows Your Alienware computer is uniquely identified by a Service Tag or Express Service Code. To
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
Alienware Aurora R13
Service Manual
Regulatory Model: D30M
Regulatory Type: D30M002
October 2021
Rev. A00