Dell Alienware M11x R2 Mobile Manual - Page 75

Software Diagnostic Tools

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CHAPTER 5: TROUBLESHOOTING Software Diagnostic Tools Pre-Boot System Assessment (PSA) The computer runs the Pre-boot System Assessment (PSA), a series of initial tests of your system board, keyboard, display, memory, hard drive, etc. To invoke PSA: 1. Turn on (or restart) your computer. 2. Shut down and restart the laptop. When the Alienware logo appears, press immediately. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again. 3. Select Diagnostics from the menu and press . During the assessment, answer any questions that appear. • If a failure is detected, the computer stops and beeps. To stop the assessment and restart the computer, press ; to continue to the next test, press ; to retest the component that failed, press . • If failures are detected during the Pre-boot System Assessment, write down the error code(s) and contact Alienware (for more information, see "CONTACTING ALIENWARE" on page 109). 75

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CHAPTER 5: TROUBLE°HOOTING
75
Software Diagnostic Tools
Pre-Boot System Assessment (PSA)
°e computer runs the Pre-boot System Assessment (PSA), a series of initial tests of your
system board, keyboard, display, memory, hard drive, etc.
To invoke PSA:
Turn on (or restart) your computer.
1.
Shut down and restart the laptop. When the Alienware logo appears, press <F12>
2.
immediately.
NOTE:
If you wait too long and the operating system logo appears, continue to wait
until you see the Microsoft
®
Windows
®
desktop; then, shut down your computer and
try again.
Select
3.
Diagnostics
from the menu and press <Enter>.
During the assessment, answer any questions that appear.
If a failure is detected, the computer stops and beeps. To stop the assessment and
•
restart the computer, press <n>; to continue to the next test, press <y>; to retest the
component that failed, press <r>.
If failures are detected during the Pre-boot System Assessment, write down the error
•
code(s) and contact Alienware (for more information, see “CONTACTING ALIENWARE“ on
page
109
).