Dell B3465dnf Mono Laser Printer Users Guide
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- Dell B3465dnf Mono | Laser Printer Users Guide - Page 1
-dnf Laser MFP User's Guide March 2014 www.dell.com | dell.com/support/printers Trademarks Information in this document is subject to change without notice. © 2014 Dell, Inc. All rights reserved. Reproduction of this material in any manner whatsoever without the written permission of Dell Inc - Dell B3465dnf Mono | Laser Printer Users Guide - Page 2
Setting up and using the home screen applications 20 Finding the IP address of the computer 20 Finding the IP address of the printer...20 Accessing the Embedded Web Server...20 Customizing the home screen...21 Understanding the different applications 21 Activating the home screen applications 22 - Dell B3465dnf Mono | Laser Printer Users Guide - Page 3
Linking and unlinking trays...62 Paper and specialty media guide 65 Using specialty media...65 Paper guidelines...67 Supported paper sizes, types, and weights 70 Printing... the copy options...90 E-mailing...92 Setting up the printer to e-mail...92 Creating an e-mail shortcut...93 E-mailing a - Dell B3465dnf Mono | Laser Printer Users Guide - Page 4
to Network...122 Scanning to an FTP address...122 Scanning to a computer or flash drive 124 Understanding the scan options...126 Understanding the printer menus 129 Menus list...129 Paper menu...130 Reports Menu...140 Network/Ports menu...141 Security menu...149 Settings menu...154 Help menu...199 - Dell B3465dnf Mono | Laser Printer Users Guide - Page 5
jam, clear manual feeder. [25y.xx 233 [x]‑page jam, open tray [x]. [24y.xx]...234 [x]-page jam, remove all pages from the output bin. Leave paper in bin. [45y.xx 235 Troubleshooting 240 Understanding the printer messages...240 Solving printer problems...254 Solving print problems...261 Solving - Dell B3465dnf Mono | Laser Printer Users Guide - Page 6
Contents 6 Solving fax problems...290 Solving scanner problems...296 Solving home screen application problems 301 Embedded Web Server does not open 301 Contacting technical support...302 Appendix 303 Index...305 - Dell B3465dnf Mono | Laser Printer Users Guide - Page 7
CAUTION-POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of to the manufacturer's instructions and local regulations. CAUTION-HOT SURFACE: The inside of the printer might be hot. problems. Remove the power cord from the electrical outlet before inspecting it. - Dell B3465dnf Mono | Laser Printer Users Guide - Page 8
the user documentation, to a service representative. CAUTION-TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using multiple input options. If you purchased a multifunction printer (MFP) that scans - Dell B3465dnf Mono | Laser Printer Users Guide - Page 9
solving problems Instructions for: • Connecting the printer to an Ethernet network • Troubleshooting printer connection problems Help using the printer software The latest supplemental information, updates, and technical support: • Documentation • Driver downloads • Product upgrades • Service call - Dell B3465dnf Mono | Laser Printer Users Guide - Page 10
Web site-www.dell.com/printers You can purchase printer supplies online, by telephone, or in select retail stores. • Safety information for preparing to operate your printer • Regulatory information • Warranty information Product Information Guide Note: The Product Information Guide may not be - Dell B3465dnf Mono | Laser Printer Users Guide - Page 11
HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using multiple input options. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For - Dell B3465dnf Mono | Laser Printer Users Guide - Page 12
Learning about the printer Basic model 2 1 12 3 4 7 5 6 1 Display 2 Automatic document feeder (ADF) 3 ADF tray 4 ADF bin 5 Standard bin 6 Multipurpose feeder 7 Standard 550‑sheet tray Note: A lockable 550‑sheet tray - Dell B3465dnf Mono | Laser Printer Users Guide - Page 13
1 Optional 550‑sheet tray 2 Optional stapler Using the Embedded Web Server Note: This feature is available only in network printers or printers connected to print servers. If the printer is installed on a network, then you can use the Embedded Web Server to do the following: • View the virtual - Dell B3465dnf Mono | Laser Printer Users Guide - Page 14
same time. • Scan documents and send them to your computer, an e-mail address, or an FTP destination. • Scan documents and send them to another printer (PDF through an FTP). Using the ADF and scanner glass Automatic document feeder (ADF) Scanner glass ABC Use the ADF for multiple‑page documents - Dell B3465dnf Mono | Laser Printer Users Guide - Page 15
. 2 Home button 3 Sleep button 4 Keypad Go to the home screen. Enable Sleep mode or Hibernate mode. Do the following to wake the printer from Sleep mode: • Press any hard button. • Open a door or cover. • Send a print job from the computer. • Perform a power‑on reset (POR) with the main - Dell B3465dnf Mono | Laser Printer Users Guide - Page 16
1 Change Language 2 Copy 3 Fax 4 E-mail 5 FTP 6 Arrows To Launch the Change Language pop‑up window that lets you change the primary language of the printer. Access the Copy menus and make copies. Access the Fax menus and send fax. Access the E-mail menus and send e‑mails. Access the File Transfer - Dell B3465dnf Mono | Laser Printer Users Guide - Page 17
Understanding the printer control panel 17 Touch 9 Bookmarks 10 USB Drive 11 Held Jobs 12 Status/Supplies 13 Tips 14 Search held jobs To Create, organize, and save a set of bookmarks (URL) into a tree view of folders and file links. Note: The tree view supports only bookmarks created from this - Dell B3465dnf Mono | Laser Printer Users Guide - Page 18
by periods. You can use the IP address when accessing the Embedded Web Server so you can view and remotely configure printer settings even when you are not physically near the printer. Using the touch-screen buttons Note: Your home screen, icons, and buttons may vary, depending on your home screen - Dell B3465dnf Mono | Laser Printer Users Guide - Page 19
Understanding the printer control panel 19 Touch Cancel To • Cancel an action or a selection. • Exit a screen and return to the previous screen without saving changes. Reset Reset values on the screen. - Dell B3465dnf Mono | Laser Printer Users Guide - Page 20
Note: Your home screen may vary depending on your home screen customization settings, administrative setup, and active applications. Some applications are supported only in select printer models. Finding the IP address of the computer For Windows users 1 In the Run dialog box, type cmd to open the - Dell B3465dnf Mono | Laser Printer Users Guide - Page 21
and then send it to multiple destinations. For more information, see "Setting up Multi Send" on page 24. MyShortcut Create shortcuts directly on the printer home screen. For more information, see "Using MyShortcut" on page 23. Scan to E‑mail Scan a document, and then send it to an e‑mail address - Dell B3465dnf Mono | Laser Printer Users Guide - Page 22
the Dell support Web site at www.dell.com/support/printers. Setting up Forms and Favorites Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To check for updates of this User's Guide, go to www.dell.com/support/manuals. Use - Dell B3465dnf Mono | Laser Printer Users Guide - Page 23
Copy on the printer home screen, and then follow the instructions. Using MyShortcut Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To check for updates of this User's Guide, go to www.dell.com/support/manuals. Use To Create - Dell B3465dnf Mono | Laser Printer Users Guide - Page 24
, and then follow the instructions on the printer display. Setting up Scan to Network Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To check for updates of this User's Guide, go to www.dell.com/support/manuals. Use To Scan - Dell B3465dnf Mono | Laser Printer Users Guide - Page 25
access rights to the folder where the specified destination is located. 4 Click Apply. To use the application, touch Scan to Network on the printer home screen, and then follow the instructions on the printer display. Setting up Remote Operator Panel This application enables you to interact with the - Dell B3465dnf Mono | Laser Printer Users Guide - Page 26
a configuration to a file, click Export, and then follow the instructions on the computer screen to save the configuration file. Notes: - When to the saved configuration file that was exported from a previously configured printer. Notes: - Before importing the configuration file, you can choose to - Dell B3465dnf Mono | Laser Printer Users Guide - Page 27
CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the - Dell B3465dnf Mono | Laser Printer Users Guide - Page 28
the appropriate connector. Warning-Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any controller board electronic components or connectors. 4 3 1 Memory card connector 2 Option card connector - Dell B3465dnf Mono | Laser Printer Users Guide - Page 29
CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the - Dell B3465dnf Mono | Laser Printer Users Guide - Page 30
the controller board shield, and then the controller board access door. Note: When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see "Adding available options - Dell B3465dnf Mono | Laser Printer Users Guide - Page 31
Additional printer setup 31 3 Holding the card by its sides, align the plastic pins (1) on the card with the holes (2) on the controller board. 2 1 4 Push the card firmly into place as shown in the illustration. - Dell B3465dnf Mono | Laser Printer Users Guide - Page 32
, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For more information, see "Adding available options in the print driver" on page 44. Installing an Internal Solutions Port The controller board supports one optional Internal Solutions Port - Dell B3465dnf Mono | Laser Printer Users Guide - Page 33
Additional printer setup 33 2 Lightly press the stop on the left side of the access door, and then slide the access door to 4 1 ISP solution 2 Screw to attach the ISP to the bracket 3 ISP exterior cover 4 Screws to attach the ISP metal bracket to the printer cage 5 Plastic bracket 6 Long ISP cable - Dell B3465dnf Mono | Laser Printer Users Guide - Page 34
Additional printer setup 34 4 Place the plastic bracket inside the ISP exterior cover until it clicks into place. 5 Slide and push the ISP solution into the plastic bracket. 1 2 6 Secure the ISP solution to the plastic bracket using the long screw. - Dell B3465dnf Mono | Laser Printer Users Guide - Page 35
Additional printer setup 35 7 Tighten the two screws on the end of the ISP solution. 8 Attach the white plug of the ISP solution interface cable into the white receptacle on the ISP. - Dell B3465dnf Mono | Laser Printer Users Guide - Page 36
Additional printer setup 36 9 Attach the ISP exterior cover at an angle by inserting the left hinges first. 2 1 10 Lower the rest of the cover, and then slide the cover to the right. 3 4 - Dell B3465dnf Mono | Laser Printer Users Guide - Page 37
handle. 1 2 13 Attach the blue plug of the ISP solution interface cable into the blue receptacle on the controller board. Note: If you have installed a printer hard disk, then you need to remove it. For more information, see "Removing - Dell B3465dnf Mono | Laser Printer Users Guide - Page 38
setup 38 14 Close the shield. 15 Close the ISP exterior cover. Note: When the printer software and any hardware options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For more information, see "Adding available options - Dell B3465dnf Mono | Laser Printer Users Guide - Page 39
CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the - Dell B3465dnf Mono | Laser Printer Users Guide - Page 40
the controller board shield, and then close the controller board access door. Note: When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see "Adding available - Dell B3465dnf Mono | Laser Printer Users Guide - Page 41
hard disk Warning-Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors. 1 Access the controller board. For more information, see "Accessing the - Dell B3465dnf Mono | Laser Printer Users Guide - Page 42
HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using multiple input options. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For - Dell B3465dnf Mono | Laser Printer Users Guide - Page 43
the base. 1 4 Remove any packing material from inside the tray. 5 Insert the tray into the base. 6 Place the tray near the printer. 7 Align the printer with the tray, and then slowly lower the printer into place. Note: Optional trays lock together when stacked. 1 8 Connect the power cord to the - Dell B3465dnf Mono | Laser Printer Users Guide - Page 44
installer, and then follow the instructions on the computer screen. 3 For Macintosh users, add the printer. Note: Obtain the printer IP address from the TCP/ users 1 Open the printers folder, and then select your printer. 2 Open the printer properties, and then add or manually install any options. 3 - Dell B3465dnf Mono | Laser Printer Users Guide - Page 45
Use this port if you do not have a dedicated fax line for the printer and if this connection method is supported in your country or region. Note: Remove the adapter plug to access the port. 5 LINE port Connect the printer to an active telephone line through a standard wall jack (RJ‑11), DSL filter - Dell B3465dnf Mono | Laser Printer Users Guide - Page 46
cable when possible to avoid potential problems caused by a damaged cable. Preparing to set up the printer on a wireless network Notes: • Make sure your wireless network adapter is installed in your printer and working properly. For more information, see the instruction sheet that came with the - Dell B3465dnf Mono | Laser Printer Users Guide - Page 47
access point, or consult your system support person. Connecting the printer using the Wireless Setup Wizard Before you begin, make sure that: • A wireless network adapter is installed in the printer and is working properly. For more information, see the instruction sheet that came with the wireless - Dell B3465dnf Mono | Laser Printer Users Guide - Page 48
SSIDs. Enter a network name Manually type the SSID. Note: Make sure to type the correct SSID. Wi‑Fi Protected Setup Connect the printer to a wireless network using Wi‑Fi Protected Setup. 3 Follow the instructions on the printer display. Connecting the printer to a wireless network using Wi - Dell B3465dnf Mono | Laser Printer Users Guide - Page 49
and working properly. For more information, see the instruction sheet that came with the wireless network adapter. 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer control panel. The IP address appears as four sets - Dell B3465dnf Mono | Laser Printer Users Guide - Page 50
necessary. c Save the settings. 2 From your computer, open the printers folder, and then select your printer. 3 Open the printer properties, and then select the COM port from the list. 4 may be malfunctioning. Consult a system support person for a solution, and then print another network setup page. - Dell B3465dnf Mono | Laser Printer Users Guide - Page 51
to the position of the paper guides in each tray except the standard 550 manually for all trays. Configuring Universal paper settings The Universal paper size is a user‑defined setting that lets you print on paper sizes that are not preset in the printer menus. Notes: • The smallest supported - Dell B3465dnf Mono | Laser Printer Users Guide - Page 52
Loading paper and specialty media 52 1 2 Squeeze, and then slide the width guide tab to the correct position for the size of the paper you are loading. 1 2 - Dell B3465dnf Mono | Laser Printer Users Guide - Page 53
for the size of the paper you are loading. 1 2 Notes: • For some paper sizes like letter, legal, and A4, squeeze, and then slide the length guide tab backward to accommodate their length. • If you are loading A6-size paper in the standard tray, squeeze, and then slide the length - Dell B3465dnf Mono | Laser Printer Users Guide - Page 54
Loading paper and specialty media 54 A4 LTR/LGL B5 EXEC A5 A6 A4 LTR B5 EXEC A5 4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 5 Load the paper stack with the printable side facedown. • There are - Dell B3465dnf Mono | Laser Printer Users Guide - Page 55
‑sided (duplex) printing Two‑sided (duplex) printing • Make sure the paper is below the maximum paper fill indicator located on the side of the width guide. Overfilling may cause paper jams. LG LLTR A4 EXEC B5 A5 A6 A4 EX EC LTR B5 A5 - Dell B3465dnf Mono | Laser Printer Users Guide - Page 56
56 6 Insert the tray. 1 7 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper loaded in the tray. Note: Set the correct paper size and paper type to avoid paper jams and print quality problems. Loading the multipurpose feeder Use the multipurpose - Dell B3465dnf Mono | Laser Printer Users Guide - Page 57
Loading paper and specialty media 57 a Pull the multipurpose feeder extender. b Pull the extender gently so that the multipurpose feeder is fully extended and open. - Dell B3465dnf Mono | Laser Printer Users Guide - Page 58
Loading paper and specialty media 58 2 Squeeze the tab on the left width guide, and then move the guides for the paper you are loading. 1 2 3 Prepare the paper or specialty media for loading. • Flex sheets of paper back and forth to loosen them, and - Dell B3465dnf Mono | Laser Printer Users Guide - Page 59
media into the multipurpose feeder. • Make sure the paper or specialty media is below the maximum paper fill indicator located on the paper guides. Overfilling may cause paper jams. • Load paper, transparencies, and card stock with the recommended printable side faceup and the top edge entering the - Dell B3465dnf Mono | Laser Printer Users Guide - Page 60
the edge of the paper so that the last few sheets of paper remain in place. • Load letterhead faceup with the top edge entering the printer first. For two‑sided (duplex) printing, load letterhead facedown with the bottom edge entering the - Dell B3465dnf Mono | Laser Printer Users Guide - Page 61
-Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer. 5 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper or specialty media loaded in - Dell B3465dnf Mono | Laser Printer Users Guide - Page 62
paper size and paper type for any trays are the same, the printer links those trays. When one linked tray becomes empty, paper feeds from Submit. Note: You can also change the paper size and type settings using the printer control panel. For more information, see "Setting the paper size and type" on - Dell B3465dnf Mono | Laser Printer Users Guide - Page 63
name, and then select a paper type Note: Paper is the factory default paper type for all user‑defined custom names. 4 Click Submit. Using the printer control panel 1 From the home screen, navigate to: > Paper Menu > Custom Types 2 Select a custom paper type name, and then select a paper type Note - Dell B3465dnf Mono | Laser Printer Users Guide - Page 64
Paper Menu > Custom Types. 3 Select a custom name you want to configure, then select a paper or specialty media type, and then click Submit. Using the printer control panel 1 From the home screen, navigate to: > Paper Menu > Custom Types 2 Select a custom name you want to configure, and then touch . - Dell B3465dnf Mono | Laser Printer Users Guide - Page 65
guide 65 Paper and specialty media guide Using specialty media Tips on using letterhead • Use letterhead designed specifically for laser printers • Avoid getting fingerprints on the transparencies to prevent print quality problems. • Before loading transparencies, flex, fan, and straighten the - Dell B3465dnf Mono | Laser Printer Users Guide - Page 66
Have rough, cockle, or laid finishes • Adjust the width guides to fit the width of the envelopes. Note: A are not supported. When printing on labels: • Use labels designed specifically for laser printers. Check with and cause jams or other paper handling problems. • Check with the manufacturer or - Dell B3465dnf Mono | Laser Printer Users Guide - Page 67
guide 67 • Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting introduces semi‑liquid and volatile components into the printer Two‑sided printing is supported only for 60-90‑g/ problems. Curl can occur after the paper passes through the printer - Dell B3465dnf Mono | Laser Printer Users Guide - Page 68
problems and better print quality. Paper containing fibers such as cotton can negatively affect paper handling. Unacceptable paper The following paper types are not recommended for use with the printer appropriate paper prevents jams and helps ensure trouble‑free printing. To help avoid paper jams - Dell B3465dnf Mono | Laser Printer Users Guide - Page 69
Paper and specialty media guide 69 Use papers printed with heat‑resistant inks designed for use guidelines only and that paper meeting these guidelines may still cause paper feeding problems in any laser printer (for example, if the paper curls excessively under normal printing conditions). Storing - Dell B3465dnf Mono | Laser Printer Users Guide - Page 70
Paper and specialty media guide 70 Supported paper sizes, types, and weights Supported paper sizes Paper size and dimension Standard 550‑sheet tray Business card X Optional 550‑sheet tray X Multipurpose feeder X ADF X Scanner glass Duplex printing X 3 x 5 X X 1 X X 4 x 6 X X 1 - Dell B3465dnf Mono | Laser Printer Users Guide - Page 71
Paper and specialty media guide 71 Paper size and dimension Standard Optional Multipurpose 550‑ is at least 279.4 mm (11 in.). The smallest supported Universal paper size is supported only in the multipurpose feeder. Supported paper types and weights Note: Labels, transparencies, envelopes, - Dell B3465dnf Mono | Laser Printer Users Guide - Page 72
Paper and specialty media guide 72 Paper type Card stock Standard 550‑sheet tray Multipurpose 550‑sheet tray feeder X X a table facedown. Scanner glass Paper sizes, types, and weights supported by the optional finisher Supported paper sizes Paper size A4 A5 A6 JIS B5 Letter Legal Executive - Dell B3465dnf Mono | Laser Printer Users Guide - Page 73
Paper and specialty media guide 73 Paper size Universal 7 3/4 Envelope (Monarch 98 x 162 mm (3.9 x 6.4 in.) to 176 x 250 mm (6.9 x 9.8 in.) X Supported paper types and weights Paper type Plain paper Card stock Transparencies Recycled Paper labels Bond Envelope Rough envelope Letterhead - Dell B3465dnf Mono | Laser Printer Users Guide - Page 74
information that is regularly printed. Before you can use this application, first set it up on the printer. For more information, see "Setting up Forms and Favorites" on page 22. 1 From the printer home screen, navigate to: Forms and Favorites > select the form from the list > enter the number of - Dell B3465dnf Mono | Laser Printer Users Guide - Page 75
device Printing from a flash drive Notes: • Before printing an encrypted PDF file, you will be prompted to type the file password from the printer control panel. • You cannot print files for which you do not have printing permissions. 1 Insert a flash drive into the USB port. Notes: • A flash - Dell B3465dnf Mono | Laser Printer Users Guide - Page 76
writing from the memory device. Loss of data can occur. 2 From the printer control panel, touch the document you want to print. 3 Touch the the document has finished printing. • If you leave the flash drive in the printer after leaving the initial USB menu screen, then touch Held Jobs on the home - Dell B3465dnf Mono | Laser Printer Users Guide - Page 77
System (NTFS) or any other file system are not supported. Recommended flash drives File type Many flash drives are tested and approved for use with the printer. For more information, visit Documents: www.dell.com/support/printers. • .pdf • .xps Images: • .dcx • .gif • .jpeg or .jpg • .bmp - Dell B3465dnf Mono | Laser Printer Users Guide - Page 78
jobs for that user name and PIN are deleted. Confidential Job Expiration Hold print jobs in the computer until you enter the PIN from the printer control panel. Note: The PIN is set from the computer. It must be four digits, using the numbers 1-9. Repeat Job Expiration Print and store print - Dell B3465dnf Mono | Laser Printer Users Guide - Page 79
, Reserve, or Verify), and then assign a user name. For a confidential print job, also enter a four‑digit PIN. 4 Click OK or Print. 5 From the printer home screen, release the print job. • For confidential print jobs, navigate to: Held jobs > select your user name > Confidential Jobs > enter the PIN - Dell B3465dnf Mono | Laser Printer Users Guide - Page 80
on the keypad, then touch Resume to return to the home screen. Canceling a print job from the computer For Windows users 1 Open the printers folder, and then select your printer. 2 From the print queue, select the print job you want to cancel, and then delete it. For Macintosh users 1 From System - Dell B3465dnf Mono | Laser Printer Users Guide - Page 81
If you are loading a document into the ADF tray, then adjust the paper guides. Note: To avoid a cropped image, make sure the size of the original document and the size of the copy paper are the same. 3 From the printer control panel, press . Copying using the ADF 1 Load an original document faceup, - Dell B3465dnf Mono | Laser Printer Users Guide - Page 82
Copying 82 3 From the home screen, navigate to: Copy > specify the copy settings > Copy It Copying using the scanner glass 1 Place an original document facedown on the scanner glass in the upper left corner. 2 From the home screen, navigate to: Copy > specify the copy settings > Copy It If you - Dell B3465dnf Mono | Laser Printer Users Guide - Page 83
Copy It 5 If there are no trays that support letterhead, then navigate to: Manual Feeder > select the size of the letterhead > Letterhead properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Copy > Copy from > select the size - Dell B3465dnf Mono | Laser Printer Users Guide - Page 84
The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Copy > Copy from > select the size of the original document > 4 Navigate to: Copy to > select the tray containing - Dell B3465dnf Mono | Laser Printer Users Guide - Page 85
The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Copy > Copy from > Mixed Sizes > 4 Navigate to: Copy to > Letter > > Copy It The scanner identifies the different - Dell B3465dnf Mono | Laser Printer Users Guide - Page 86
Copy to" or "Copy from" after setting Scale manually changes the scale value back to Auto. Note: a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Copy > • Black/White Laser-The original document was printed using a mono laser printer. • Photo/Film - Dell B3465dnf Mono | Laser Printer Users Guide - Page 87
ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Copy > enter the number of copies > Collate > select the preferred order of pages > > Copy It Placing separator sheets - Dell B3465dnf Mono | Laser Printer Users Guide - Page 88
. • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Copy > Advanced Options > Paper Saver > select the output you want > > Copy It Note: If Paper Saver is set to - Dell B3465dnf Mono | Laser Printer Users Guide - Page 89
2 If you are loading a document into the ADF, then adjust the paper guides. 3 From the home screen, navigate to: Copy > Advanced Options > Header/Footer When the ADF begins processing a document, touch Cancel Job on the printer control panel. Canceling a copy job while copying pages using the - Dell B3465dnf Mono | Laser Printer Users Guide - Page 90
the settings for "Copy from" and "Copy to" are different, then the printer automatically adjusts the Scale setting to accommodate the difference. • If the paper onto is not loaded in one of the trays, then touch Manual Feeder, and manually load the paper in the multipurpose feeder. • When "Copy to - Dell B3465dnf Mono | Laser Printer Users Guide - Page 91
. • Brochure-The original document is from a brochure. • Black/White Laser-The original document was printed using a mono laser printer. • Photo/Film-The original document is a photo from film. • Newspaper when received from the ADF tray. Note: This option is supported only in select printer models. - Dell B3465dnf Mono | Laser Printer Users Guide - Page 92
for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). You can use the printer to e‑mail scanned documents to one or more recipients in a number of ways. You can type the e‑mail address, use a shortcut number, or use - Dell B3465dnf Mono | Laser Printer Users Guide - Page 93
mail address. If you are entering multiple addresses, then separate each address with a comma. 5 Click Add. Creating an e-mail shortcut using the printer control panel 1 From the home screen, navigate to: E-mail > Recipient > type an e‑mail address To create a group of recipients, touch Next address - Dell B3465dnf Mono | Laser Printer Users Guide - Page 94
home screen applications" on page 22. Sending an e-mail using the printer control panel 1 Load an original document faceup, short edge first into 2 If you are loading a document into the ADF tray, then adjust the paper guides. Note: To avoid a cropped image, make sure that the size of the original - Dell B3465dnf Mono | Laser Printer Users Guide - Page 95
ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: E-mail > Recipient(s) > > type the name of the recipient > Search 4 Touch the name of the recipient. Note: To enter - Dell B3465dnf Mono | Laser Printer Users Guide - Page 96
E-mailing 96 3 From the home screen, navigate to: E-mail > Recipient(s) > type the e‑mail address > Done > Send as 4 Touch the button that represents the file type you want to send. • PDF-Create a single file with multiple pages. • Secure PDF-Create an encrypted PDF file that protects the file - Dell B3465dnf Mono | Laser Printer Users Guide - Page 97
. • Magazine-The original document is from a magazine. • Brochure-The original document is from a brochure. • Black/White Laser-The original document was printed using a mono laser printer. • Photo/Film-The original document is a photo from film. • Newspaper-The original document is from a newspaper - Dell B3465dnf Mono | Laser Printer Users Guide - Page 98
scanning is paused and a preview image appears. Note: This option appears only when a working printer hard disk is installed. Using the advanced options Select from the following settings: • Advanced when received from the ADF tray. Note: This option is supported only in select printer models. - Dell B3465dnf Mono | Laser Printer Users Guide - Page 99
glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Setting up the printer to fax CAUTION-SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or - Dell B3465dnf Mono | Laser Printer Users Guide - Page 100
the message) and fax number (telephone number of the sending fax machine, business, other entity, or individual). To enter your fax setup information, use the printer control panel, or use your browser to access the Embedded Web Server and then enter the Settings menu. Note: If you do not have a TCP - Dell B3465dnf Mono | Laser Printer Users Guide - Page 101
cable to an active analog wall jack. Tips for this setup: • You can set the printer to receive faxes automatically (Auto Answer On) or manually (Auto Answer Off). • If you want to receive faxes automatically (Auto Answer On), then set the printer to pick up on any number of rings that you want. - Dell B3465dnf Mono | Laser Printer Users Guide - Page 102
machine Connected to the same telephone wall jack PHONE LINE To connect: 1 Connect one end of the telephone cable that came with the printer to the port of the printer. 2 Connect the other end of the telephone cable to an active analog wall jack. 3 Connect the answering machine to the port of - Dell B3465dnf Mono | Laser Printer Users Guide - Page 103
signal on the line and takes over the call. • If you subscribe to a distinctive ring service provided by your telephone company, then make sure that you set the correct ring pattern for the printer. Otherwise, the printer does not receive faxes even if you have set it to receive faxes automatically. - Dell B3465dnf Mono | Laser Printer Users Guide - Page 104
the telephone and you hear fax tones, press *9* or the manual answer code on the telephone to receive the fax. • You can also set the printer to receive faxes automatically (Auto Answer On), but you need to turn off the voice mail service when you are expecting a fax. This setting works best if - Dell B3465dnf Mono | Laser Printer Users Guide - Page 105
the line port of the DSL filter to the wall jack. 2 Connect one end of the telephone cable that came with your printer to the port of the printer. Connect the other end to the phone port on the DSL filter. 3 To continue using a computer for Internet access, connect the computer to - Dell B3465dnf Mono | Laser Printer Users Guide - Page 106
106 Scenario 3: VoIP telephone service To connect: 1 Connect one end of a telephone cable to the port of the printer. 2 Connect the other the phone splitter into the Phone Line 1 or Phone Port, and then plug the printer and telephone into the splitter. Make sure you use a phone splitter, not a line - Dell B3465dnf Mono | Laser Printer Users Guide - Page 107
Faxing 107 Scenario 4: Digital telephone service through a cable provider Setup 1: Printer is connected directly to a cable modem 1 Connect one end of the telephone cable that came with your printer to the port of the printer. 2 Connect the other end of the cable to the port labeled Phone Line 1 - Dell B3465dnf Mono | Laser Printer Users Guide - Page 108
to a wall jack; cable modem is installed elsewhere in the facility 1 Connect one end of the telephone cable that came with your printer to the port of the printer. 2 Connect the other end of the telephone cable to an active analog telephone wall jack. 3 Connect your analog telephone to the port - Dell B3465dnf Mono | Laser Printer Users Guide - Page 109
compatible with this type of connection, then you need to use a telephone adapter. An adapter for your country or region may not come with your printer, and you may need to purchase it separately. There may be an adapter plug installed in the port of the - Dell B3465dnf Mono | Laser Printer Users Guide - Page 110
LINE EXT 1 Connect one end of the telephone cable that came with printer to the port of the printer. 2 Connect the other end of the cable to the RJ‑11 adapter to the telephone adapter. Notes: • The port of the printer may have an adapter plug for use with the adapter. Do not remove the plug from - Dell B3465dnf Mono | Laser Printer Users Guide - Page 111
any of the N ports. NFN PHONE LINE 1 Connect one end of the telephone cable that came the printer to the port of the printer. 2 Connect the other end of the telephone cable to the RJ‑11 adapter, and then connect the adapter to an N port. 3 If you want to - Dell B3465dnf Mono | Laser Printer Users Guide - Page 112
for distinguishing between fax and voice calls. If you subscribe to a distinctive ring service, then follow these steps to connect the equipment: 1 Connect one end of the telephone cable that came with the printer to the printer LINE port . 2 Connect the other end of the telephone cable to an active - Dell B3465dnf Mono | Laser Printer Users Guide - Page 113
3 In the Manually Set Date & Time field, enter the current date and time. 4 Click Submit. Note: It is recommended to use the network time. Configuring the printer to observe daylight saving time The printer can be set 2 If you are loading a document into the ADF tray, then adjust the paper guides. - Dell B3465dnf Mono | Laser Printer Users Guide - Page 114
open, click File > Print. 2 Select the printer, and then click Properties, Preferences, Options, or Setup. 3 Navigate to: Fax tab > Enable fax 4 Enter the recipient fax number or numbers in the "Fax number(s)" field. Note: Fax numbers can be entered manually or by using the Phone Book feature 5 If - Dell B3465dnf Mono | Laser Printer Users Guide - Page 115
loading a document into the ADF tray, then adjust the paper guides. 3 From the printer control panel, press #, and then enter the shortcut number using the more information on enabling the address book feature, contact your system support person. 1 Load an original document faceup, short edge first - Dell B3465dnf Mono | Laser Printer Users Guide - Page 116
. If you do not have an ID and password, then contact your system support person. 3 Type a name for the shortcut, and then enter the fax select another number. 5 Click Add. Creating a fax destination shortcut using the printer control panel 1 From the home screen, touch Fax, and then enter the fax - Dell B3465dnf Mono | Laser Printer Users Guide - Page 117
2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Fax > enter the fax number > browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address - Dell B3465dnf Mono | Laser Printer Users Guide - Page 118
from printing until they are released. Held faxes can be released manually or at a scheduled day or time. 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers - Dell B3465dnf Mono | Laser Printer Users Guide - Page 119
menu, select one of the following: • Off • Always On • Manual • Scheduled 4 If you selected Scheduled, then continue with the following a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as - Dell B3465dnf Mono | Laser Printer Users Guide - Page 120
. • Magazine-The original document is from a magazine. • Brochure-The original document is from a brochure. • Black/White Laser-The original document was printed using a mono laser printer. • Photo/Film-The original document is a photo from film. • Newspaper-The original document is from a newspaper - Dell B3465dnf Mono | Laser Printer Users Guide - Page 121
or transmission error log. • Adjust ADF Skew-This straightens scanned images that are slightly skewed when received from the ADF tray. Note: This option is supported only in select printer models. - Dell B3465dnf Mono | Laser Printer Users Guide - Page 122
address Creating shortcuts Instead of entering the entire FTP site address on the printer control panel each time you want to send a document to an FTP . If you do not have an ID and password, then contact your system support person. 4 Enter a shortcut number. Note: If you enter a number that - Dell B3465dnf Mono | Laser Printer Users Guide - Page 123
ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the printer control panel, press # on the keypad, and then enter the FTP shortcut number. 4 Touch > Send It. Scanning an FTP using the address book - Dell B3465dnf Mono | Laser Printer Users Guide - Page 124
properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: FTP > FTP > > type the name flash drive. The computer does not have to be directly connected to the printer for you to receive Scan to PC images. You can scan the document - Dell B3465dnf Mono | Laser Printer Users Guide - Page 125
7 Review the instructions on the Scan ADF tray, then adjust the paper guides. c Do either of the following supported only in Windows Vista or later. • Make sure your computer and printer are connected to the same network. 1 Open the printers folder, and then select your printer. Note: If your printer - Dell B3465dnf Mono | Laser Printer Users Guide - Page 126
when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 Insert the flash drive into the USB port on the front of the printer. Note: The USB Drive home screen appears. 4 Select the destination folder, and then touch Scan to USB drive - Dell B3465dnf Mono | Laser Printer Users Guide - Page 127
. • Magazine-The original document is from a magazine. • Brochure-The original document is from a brochure. • Black/White Laser-The original document was printed using a mono laser printer. • Photo/Film-The original document is a photo from film. • Newspaper-The original document is from a newspaper - Dell B3465dnf Mono | Laser Printer Users Guide - Page 128
Sensor-This detects when the ADF picks more than one sheet of paper at a time, and then shows an error message. Note: This option is supported only in select printer models. - Dell B3465dnf Mono | Laser Printer Users Guide - Page 129
Copy Guide E‑mail Guide Fax Guide FTP Guide Print Defects Guide Information Guide Supplies Guide Fax Shortcuts E-mail Shortcuts FTP Shortcuts Copy Shortcuts Profile Shortcuts A list of installed DLEs (Download Emulators) appears. 1 Depending on the printer setup, this menu appears as Network - Dell B3465dnf Mono | Laser Printer Users Guide - Page 130
Understanding the printer menus 130 Paper menu Default Source menu Use Default Source Tray [x] Multipurpose Feeder Manual Paper Manual Envelope To Set a default paper source linked tray. • The A6 paper size is supported only in Tray 1 and the multipurpose feeder. Note: Only installed trays and feeders - Dell B3465dnf Mono | Laser Printer Users Guide - Page 131
Understanding the printer menus 131 Use To Tray [x] Type Plain Paper Card Stock Transparency Recycled Labels Vinyl Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper - Dell B3465dnf Mono | Laser Printer Users Guide - Page 132
Understanding the printer menus 132 Use To Multipurpose Feeder Type Plain Paper From the Paper menu, set Configure to "Cassette" for Multipurpose Feeder Type to appear as a menu. Manual Paper Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio (Mexico) Folio Statement Universal Specify the size - Dell B3465dnf Mono | Laser Printer Users Guide - Page 133
setting. Note: Only installed trays and feeders are listed in this menu. Configure MP menu Use Configure MP Cassette Manual First To Determine when the printer selects paper from the multipurpose feeder. Notes: • Cassette is the factory default setting. Cassette configures the multipurpose feeder - Dell B3465dnf Mono | Laser Printer Users Guide - Page 134
Understanding the printer menus 134 Substitute Size menu Use Substitute Size Off Statement/ : • Normal is the factory default setting. • The options appear only if card stock is supported. Specify the relative texture of the transparencies loaded. Note: Normal is the factory default setting. - Dell B3465dnf Mono | Laser Printer Users Guide - Page 135
Understanding the printer menus 135 Use Rough Envelope Texture Rough Letterhead Texture : • Normal is the factory default setting. • The options appear only if the custom type is supported. Paper Weight menu Use Plain Weight Light Normal Heavy Card Stock Weight Light Normal Heavy To Specify the - Dell B3465dnf Mono | Laser Printer Users Guide - Page 136
Understanding the printer menus 136 Use Transparency Weight Light Normal Heavy Recycled Weight Light Normal Heavy Labels Weight Light Normal Heavy Bond Weight Light Normal Heavy Envelope Weight - Dell B3465dnf Mono | Laser Printer Users Guide - Page 137
default setting. • The options appear only when the custom type is supported. Paper Loading menu Use To Card Stock Loading Duplex Off Determine and default setting for all Paper Loading menu selections. • Duplex sets the printer default to two‑sided printing for every print job unless one‑sided - Dell B3465dnf Mono | Laser Printer Users Guide - Page 138
[x] as the paper type. Note: Custom [x] Loading appears only when the custom type is supported. Notes: • Off is the factory default setting for all Paper Loading menu selections. • Duplex sets the printer default to two‑sided printing for every print job unless one‑sided printing is selected from - Dell B3465dnf Mono | Laser Printer Users Guide - Page 139
default setting. You can increase the width in 1‑mm increments. Set the portrait height. Notes: • If the height exceeds the maximum, then the printer uses the maximum height allowed. • 14 inches is the U.S. factory default setting. You can increase the height in 0.01‑inch increments. • 356 mm - Dell B3465dnf Mono | Laser Printer Users Guide - Page 140
Edge appears only when the longest edge is shorter than the maximum width supported in the tray. To Print a report containing information about the paper trays, installed memory, total page count, alarm settings, timeouts, printer control panel language, TCP/IP address, status of supplies, status - Dell B3465dnf Mono | Laser Printer Users Guide - Page 141
Notes: • Job Buffer Size must be set to 100%. • Make sure the optional flash memory or printer hard disk is working and installed correctly. Print a report containing asset information including the printer serial number and model name. The report contains text and UPC bar codes that can be scanned - Dell B3465dnf Mono | Laser Printer Users Guide - Page 142
Network Card TCP/IP IPv6 Wireless AppleTalk To Set the printer to perform the special processing required for bidirectional communication following . • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set - Dell B3465dnf Mono | Laser Printer Users Guide - Page 143
TCP/IP Note: This menu is available only in network printers or printers attached to print servers. Use To Set Hostname Set the Manually setting the IP address sets the Enable DHCP and Enable Auto IP settings to Off. It also sets Enable BOOTP and Enable RARP to Off on systems that support - Dell B3465dnf Mono | Laser Printer Users Guide - Page 144
using File Transfer Protocol. Note: Yes is the factory default setting. Enable the built-in Web server (Embedded Web Server). When enabled, the printer can be monitored and managed remotely using a Web browser. Note: Yes is the factory default setting. View or change the current WINS server address - Dell B3465dnf Mono | Laser Printer Users Guide - Page 145
and the access point (wireless router) are pressed within a given period of time. • Start PIN Method connects the printer to a wireless network when a PIN on the printer is entered into the wireless settings of the access point. Automatically detect the connection method that an access point with - Dell B3465dnf Mono | Laser Printer Users Guide - Page 146
the wireless network. AppleTalk menu Note: This menu appears only in printer models that are connected to an Ethernet network or when an optional [x] Setup > AppleTalk Use To Activate Yes No Enable or disable AppleTalk support. Note: Yes is the factory default setting. View Name Show the - Dell B3465dnf Mono | Laser Printer Users Guide - Page 147
.yyy.yyy ENA Netmask yyy.yyy.yyy.yyy To Set the printer to perform the special processing required for bidirectional communication following the increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set - Dell B3465dnf Mono | Laser Printer Users Guide - Page 148
an e‑mail. Note: 30 is the factory default setting. Specify a reply address of up to 128 characters in the e-mail sent by the printer. Set the printer to use SSL for increased security when connecting to the SMTP server. Notes: • Disabled is the factory default setting. • When the Negotiate setting - Dell B3465dnf Mono | Laser Printer Users Guide - Page 149
when Use Device SMTP Credentials is selected. Security menu Edit Security Setups menu Note: This menu appears only in select touch‑screen printer models. Use Edit Backup Password Use Backup Password • Off • On Password Edit Building Blocks Internal Accounts NTLM Simple Kerberos Setup Kerberos - Dell B3465dnf Mono | Laser Printer Users Guide - Page 150
Access controls="No Security" No Effect Reset factory security defaults To Limit the number and time frames of failed login attempts from the printer control panel before all users are locked out. Notes: • "Login failures" specifies the number of failed login attempts before users are locked out - Dell B3465dnf Mono | Laser Printer Users Guide - Page 151
PIN Off 2-10 Set a limit on the number of times an invalid PIN can be entered. Notes: • This menu item appears only when a formatted, working printer hard disk is installed. • When the limit is reached, the print jobs for that user name and PIN are deleted. Confidential Job Expiration Set a limit - Dell B3465dnf Mono | Laser Printer Users Guide - Page 152
pass" is the factory default setting. • Only automatic wiping enables users to erase temporary data files without having to turn off the printer for an extended amount of time. • Highly confidential information should be erased using only the Multiple pass method. Security Audit Log menu Use - Dell B3465dnf Mono | Laser Printer Users Guide - Page 153
Understanding the printer menus 153 Use Delete Log Yes No Configure Log Enable Audit Yes No Enable Remote Syslog No Yes Remote Syslog Facility 0-23 Severity of events to log 0-7 Set Date/Time menu Use Current Date and Time Manually Set Date and Time Time Zone Automatically Observe DST On Off - Dell B3465dnf Mono | Laser Printer Users Guide - Page 154
Understanding the printer menus 154 Use Enable Authentication On Off To Change the authentication setting to On or Off. Note: Off is the factory default setting. Settings menu - Dell B3465dnf Mono | Laser Printer Users Guide - Page 155
the use of energy, paper, or specialty media. Notes: • Off is the factory default setting. This resets the printer to its factory default settings. • Energy minimizes the power used by the printer. • Energy/Paper minimizes the use of power, paper, and specialty media. • Paper minimizes the amount of - Dell B3465dnf Mono | Laser Printer Users Guide - Page 156
Understanding the printer menus Use Keyboard Keyboard Type English Francais Francais Canadien Deutsch Italiano Espanol country or region selection in the initial setup wizard. Specify a valid port range for printers behind a port blocking firewall. Note: 9751:12000 is the factory default setting. - Dell B3465dnf Mono | Laser Printer Users Guide - Page 157
Understanding the printer menus Use Displayed Information Left side Right side Custom Text [x] Displayed Information (continued) Black Toner Displayed Information (continued) Paper Jam Load Paper Service Errors 157 To Specify what is displayed in the upper corners of the home screen. For the Left - Dell B3465dnf Mono | Laser Printer Users Guide - Page 158
Understanding the printer menus Use Home screen customization Change Language Copy Copy Shortcuts Fax Fax Shortcuts E‑mail E‑mail Shortcuts FTP FTP Shortcuts Search Held Jobs Held Jobs USB - Dell B3465dnf Mono | Laser Printer Users Guide - Page 159
forward. Specify the number of seconds between Embedded Web Server refreshes. Note: 120 is the factory default setting. Specify a contact name for the printer. Note: The contact name is stored on the Embedded Web Server. Specify the location. Note: The location is stored on the Embedded Web Server - Dell B3465dnf Mono | Laser Printer Users Guide - Page 160
mode even if there is an active Ethernet or phone connection. Note: Hibernate is the factory default setting. Set the amount of time the printer waits before returning the display to Ready state. Note: 30 is the factory default setting. Continue a specified job without returning to the home screen - Dell B3465dnf Mono | Laser Printer Users Guide - Page 161
idle Reboot always Reboot never Error Recovery Max Auto Reboots 1-20 Print Recovery Auto Continue Disabled 5-255 161 To Set the amount of time the printer waits to receive an end‑of‑job message before canceling the rest of the print job. Notes: • 90 seconds is the factory default setting. • When - Dell B3465dnf Mono | Laser Printer Users Guide - Page 162
default setting. This prints a partial page when there is not enough memory to print the whole page. • On sets the printer to print the entire page. Determine how the printer, while in idle state, reacts to a short press of the Sleep button. Note: Sleep is the factory default setting. Determine - Dell B3465dnf Mono | Laser Printer Users Guide - Page 163
Understanding the printer menus 163 Copy Settings menu Use Content Type Text Graphics Text/Photo Photo Content Source Black/White Laser Color Laser Inkjet Photo/Film Magazine Newspaper Press Other Sides (Duplex) 1 sided to 1 sided 1 sided to 2 sided 2 sided to 1 sided 2 sided to 2 sided Paper - Dell B3465dnf Mono | Laser Printer Users Guide - Page 164
Understanding the printer menus 164 Use Original Size Letter Legal Executive Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes A4 A5 A6 JIS B5 Custom Scan - Dell B3465dnf Mono | Laser Printer Users Guide - Page 165
mixed paper sizes into a single copy job. Notes: • Off is the factory default setting. • This menu item appears only when a formatted, working printer hard disk is installed. Save custom copy settings as shortcuts. Note: On is the factory default setting. Adjust the amount of background visible on - Dell B3465dnf Mono | Laser Printer Users Guide - Page 166
Understanding the printer menus 166 Use Color Dropout Color Dropout None Red Green Blue Default Red Threshold 0-255 Default Green Threshold 0-255 Default Blue menu Analog Fax Setup mode sends the fax job through a telephone line. Note: The fax function is available only in select printer models. - Dell B3465dnf Mono | Laser Printer Users Guide - Page 167
left From right Digits to Mask 0-58 To Specify the name of the fax in the printer. Specify the number assigned to the fax. Specify how the fax is identified. Set the printer to fax manually, which requires a line splitter and a telephone handset. Notes: • Off is the factory default setting. • Use - Dell B3465dnf Mono | Laser Printer Users Guide - Page 168
Understanding the printer menus 168 Use Fax Cover Page Fax Cover Page Off by default On by default Never use Always use Include to Field On Off Include - Dell B3465dnf Mono | Laser Printer Users Guide - Page 169
Understanding the printer menus 169 Use Original Size Letter Legal Executive Folio Note: Text is the factory default setting. Specify how the original document was produced. Note: Black/White Laser is the factory default setting. Lighten or darken the output. Note: 5 is the factory default setting - Dell B3465dnf Mono | Laser Printer Users Guide - Page 170
2400 4800 9600 14400 33600 Custom Job scanning On Off Scan Preview On Off To Establish a dialing prefix rule. Specify the number of times the printer tries to send the fax to a specified number. Note: 5 is the factory default setting. Specify the number of minutes between redials. Note: 3 is the - Dell B3465dnf Mono | Laser Printer Users Guide - Page 171
Off is the factory default setting. • This menu item is supported only in select printer models. Scan edge to edge Off On Specify if the original document Note: 0 is the factory default setting. Auto Convert Color Faxes to Mono Faxes On Off Convert all outgoing faxes to black and white. Note: - Dell B3465dnf Mono | Laser Printer Users Guide - Page 172
item appears only when a print duplexer is installed. Enable the printer to include separator sheets for incoming fax jobs. Note: Off is the factory default setting. Specify where the printer will pick the separator sheet. Note: Tray 1 is the factory default - Dell B3465dnf Mono | Laser Printer Users Guide - Page 173
Understanding the printer menus 173 Use Block No Name Fax Off On Banned Fax ID specified. Note: Off is the factory default setting. Enable the list of blocked fax numbers stored in the printer. Note: You can enter up to 512 characters. To Enable printing of a transmission log after each fax job. - Dell B3465dnf Mono | Laser Printer Users Guide - Page 174
or Triple Rings Only To Control the fax speaker ringer volume. Note: On is the factory default setting. To Specify ring patterns when the printer is answering calls. Note: All Rings is the factory default setting. E‑mail Settings menu Use E‑mail Server Setup Subject Message File Name E‑mail Server - Dell B3465dnf Mono | Laser Printer Users Guide - Page 175
printer menus 175 Use E‑mail Server Setup Web Link Setup Server Login Password Path File Name Web Link Format PDF (.pdf) Secure PDF TIFF (.tif) JPEG (.jpg) XPS (.xps) PDF Version 1.2-1.7 A-1a Content Type Text Graphics Text/Photo Photo Content Source Black/White Laser Color Laser /White Laser is - Dell B3465dnf Mono | Laser Printer Users Guide - Page 176
Understanding the printer menus 176 Use Orientation Portrait Landscape Original Size Letter Legal Executive Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes A4 A5 A6 JIS - Dell B3465dnf Mono | Laser Printer Users Guide - Page 177
will appear on the display for scan jobs. Notes: • Off is the factory default setting. • This menu item appears only when a formatted, working printer hard disk is installed. Save e-mail addresses as shortcuts. Notes: • On is the factory default setting. • When set to Off, the Save as Shortcut - Dell B3465dnf Mono | Laser Printer Users Guide - Page 178
default setting. Correct slight skew in the scanned image. Notes: • Auto is the factory default setting. • This menu item appears only in select printer models. Specify whether the original document is scanned edge-to-edge. Note: Off is the factory default setting. Adjust the amount of sharpness on - Dell B3465dnf Mono | Laser Printer Users Guide - Page 179
Understanding the printer menus 179 Use Use cc:/bcc: Off On FTP Settings menu Use Format PDF (.pdf) Secure PDF (.pdf) TIFF (.tif) JPEG (.jpg) XPS (.xps) PDF Version 1.2-1.7 A-1a Content Type Text Graphics Text/Photo Photo Content Source Black/White Laser Color Laser Inkjet Photo/Film Magazine - Dell B3465dnf Mono | Laser Printer Users Guide - Page 180
Understanding the printer menus 180 Use Orientation Portrait Landscape Original Size Letter Legal Executive Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes A4 A5 A6 JIS - Dell B3465dnf Mono | Laser Printer Users Guide - Page 181
will appear on the display for scan jobs. Notes: • Off is the factory default setting. • This menu item appears only when a formatted, working printer hard disk is installed. Enable shortcut creation for FTP addresses. Note: On is the factory default setting. Adjust the amount of background visible - Dell B3465dnf Mono | Laser Printer Users Guide - Page 182
factory default setting. Correct slight skew in the scanned image. Notes: • Auto is the factory default setting. • This menu item is supported only in select printer models. Specify whether the original document is scanned edge-to-edge. Note: Off is the factory default setting. Adjust the amount of - Dell B3465dnf Mono | Laser Printer Users Guide - Page 183
Understanding the printer menus 183 Flash Drive menu Scan Settings Use Format PDF (.pdf) Secure PDF TIFF (.tif) JPEG (.jpg) XPS (.xps) PDF Version 1.2-1.7 A‑1a Content Type Text Graphics Text/Photo Photo Content Source Black and White Laser Color Laser Inkjet Photo/Film Magazine Newspaper Press - Dell B3465dnf Mono | Laser Printer Users Guide - Page 184
Understanding the printer menus 184 Use Original Size Letter Legal Executive Folio Statement Oficio (Mexico) Auto Size Sense Mixed Sizes A4 A5 A6 JIS B5 Difficult Media Letter - Dell B3465dnf Mono | Laser Printer Users Guide - Page 185
Understanding the printer menus 185 Use Use Multi‑Page TIFF On Off File Name Custom Job Scanning On Off Scan Preview On Off Background Removal ‑4 to 4 Contrast 0-5 Best - Dell B3465dnf Mono | Laser Printer Users Guide - Page 186
the printer menus 186 Print Settings Copies 1-999 Specify a default number of copies for each print job. Note: 1 is the factory default setting. Paper Source Set a default paper source for all print jobs. Tray [x] Note: Tray 1 is the factory default setting. Multipurpose Feeder Manual - Dell B3465dnf Mono | Laser Printer Users Guide - Page 187
menus 187 Paper Saver Orientation Specify the orientation of a multiple‑page document. Auto Landscape Note: Auto is the factory default setting. The printer chooses between portrait and landscape. Portrait Paper Saver Border None Solid Print a border on each page image. Note: None is the - Dell B3465dnf Mono | Laser Printer Users Guide - Page 188
printable area. Notes: • Normal is the factory default setting. When attempting to print data in the non‑printable area defined by the Normal setting, the printer clips the image at the boundary. • Whole Page allows the image to be moved into the non‑printable area defined by the Normal setting, but - Dell B3465dnf Mono | Laser Printer Users Guide - Page 189
set as the default for all print jobs. Notes: • "1 sided" is the factory default setting. • You can set two‑sided printing from the printer software. For Windows users: Click File > Print, and then click Properties, Preferences, Options, or Setup. For Macintosh users: Choose File > Print, and then - Dell B3465dnf Mono | Laser Printer Users Guide - Page 190
printer menus 190 Use Separator Sheets Off Between Copies Between Jobs Between Pages Separator Source Tray [x] Manual Paper menu, set Configure MP to "Cassette" for Manual Feeder to appear as a menu setting. Print multiple‑ factory default setting. The printer chooses between portrait and landscape - Dell B3465dnf Mono | Laser Printer Users Guide - Page 191
is functioning properly. Note: This menu item appears only when a supported staple finisher is installed. To Specify the printed output resolution in dots To set this option using the Embedded Web Server, type the network printer IP address in the Web browser address field. Automatically adjust the - Dell B3465dnf Mono | Laser Printer Users Guide - Page 192
at End of Frequency None E‑mail Current Log E‑mail & Delete Current Log Post Current Log Post & Delete Current Log Determine and set how the printer responds when the frequency threshold expires. Note: None is the factory default setting. Disk Near Full Level Off 1-99 Specify the maximum size of - Dell B3465dnf Mono | Laser Printer Users Guide - Page 193
to return to the originating screen after the deletion. Assist in isolating the source of a print job problem. Notes: • When activated, all data sent to the printer is printed in hexadecimal and character representation, and control codes are not executed. • To exit or deactivate Hex Trace, turn - Dell B3465dnf Mono | Laser Printer Users Guide - Page 194
factory default setting. • This menu item is available only when a formatted flash memory option card or printer hard disk is installed and operating properly. • Make sure the flash memory option or printer hard disk is not read/write‑, write‑, or password‑protected. • Job Buffer Size must not be - Dell B3465dnf Mono | Laser Printer Users Guide - Page 195
setting. Courier 10 shows the font name, font ID, and the storage location in the printer. The font source abbreviation is R for Resident, F for Flash, K for Disk, Symbol sets support the different languages or specific programs such as math symbols for scientific text. Only the supported symbol sets - Dell B3465dnf Mono | Laser Printer Users Guide - Page 196
Manual Env Off None 0-199 To Specify the number of lines that print on each page. Notes: • 60 is the US factory default setting. 64 is the international default setting. • The printer and Orientation you want before setting Lines per Page. Set the printer to print on A4‑size paper. Notes: • "198 mm" - Dell B3465dnf Mono | Laser Printer Users Guide - Page 197
Understanding the printer menus 197 Use Tray Renumber View Factory Defaults MPF Default = 8 T1 Default = 1 T1 Default = 4 T1 Default = 5 T1 Default = 20 T1 Default = 21 Env Default = 6 MPaper - Dell B3465dnf Mono | Laser Printer Users Guide - Page 198
Understanding the printer menus 198 Use Font Size 1-255 pt Scale 1-400% Orientation Portrait Landscape Margin Size 8-255 mm Backgrounds Do Not Print Print Image menu Use Auto - Dell B3465dnf Mono | Laser Printer Users Guide - Page 199
multifunction printer (MFP) as PDF files. They contain information about using the printer and performing various tasks, including copying, scanning, and faxing. English, French, German, and Spanish translations are stored in the printer. Menu item Print All Guides Copy Guide E‑mail Guide Fax Guide - Dell B3465dnf Mono | Laser Printer Users Guide - Page 200
that as much as 80% of the carbon footprint of a printer is related to paper usage. You can significantly reduce your carbon setting in the print driver. • For a complete list of supported products and countries, go to www.dell.com/support. Place multiple pages on one sheet of paper You can print - Dell B3465dnf Mono | Laser Printer Users Guide - Page 201
To Off Use the factory default settings for all settings associated with Eco‑Mode. Off supports the performance specifications of the printer. Energy Reduce energy use, especially when the printer is idle. • Printer engine motors do not start until it is ready to print. You may notice a short - Dell B3465dnf Mono | Laser Printer Users Guide - Page 202
screen, navigate to: > Settings > General Settings > Timeouts > Sleep Mode 2 In the Sleep Mode field, select the number of minutes you want for the printer to wait before it enters Sleep Mode. 3 Touch . Using Hibernate mode Hibernate is an ultra‑low‑power operating mode. Notes: • Three days is the - Dell B3465dnf Mono | Laser Printer Users Guide - Page 203
it goes into a reduced power state. Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123 - Dell B3465dnf Mono | Laser Printer Users Guide - Page 204
if you are have trouble reading your display, then type the printer IP address in the address field. Notes: • View the printer IP address on Dell products To return Dell products for recycling: 1 Visit our Web site at www.dell.com/recycle. 2 Select your country or region. 3 Follow the instructions - Dell B3465dnf Mono | Laser Printer Users Guide - Page 205
by someone from outside your organization. • The printer is being removed from your premises for service. • The printer is being sold to another organization. Disposing of a printer hard disk Note: Some printer models may not have a printer hard disk installed. In high‑security environments, it - Dell B3465dnf Mono | Laser Printer Users Guide - Page 206
fully powered up, the touch screen displays a list of functions, instead of the standard home screen icons. 3 Touch Wipe All Settings. The printer will restart several times during this process. Note: Wipe All Settings securely removes device settings, solutions, jobs, faxes, and passwords from the - Dell B3465dnf Mono | Laser Printer Users Guide - Page 207
Web page correctly. 2 Click Settings > Security > Disk Encryption. Note: Disk Encryption appears in the Security Menu only when a formatted, non‑defective printer hard disk is installed. 3 From the Disk encryption menu, select Enable. Notes: • Enabling disk encryption will erase the contents of the - Dell B3465dnf Mono | Laser Printer Users Guide - Page 208
need to take additional steps to make sure that confidential data stored in the printer cannot be accessed by unauthorized persons. For more information, check the Embedded Web Server-Security: Administrator's Guide from your printer CD or from our Web site, or contact the place where you purchased - Dell B3465dnf Mono | Laser Printer Users Guide - Page 209
may need to perform this task after every few months. Warning-Potential Damage: Damage to the printer caused by improper handling is not covered by the printer warranty. 1 Make sure that the printer is turned off and unplugged from the electrical outlet. CAUTION-SHOCK HAZARD: To avoid the risk of - Dell B3465dnf Mono | Laser Printer Users Guide - Page 210
Maintaining the printer 210 Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images. 1 Slightly dampen a soft, lint-free cloth or paper towel with water. 2 Open the scanner cover. 3 Clean all - Dell B3465dnf Mono | Laser Printer Users Guide - Page 211
Search command on the Start menu to locate Status Monitor Center. 2 Open the application, and then click Order Supplies. Ordering supplies using Printer Home 1 Use the Search command on the Start menu to locate Dell Printer Home. 2 Open the application, and then click Maintenance > Order supplies. - Dell B3465dnf Mono | Laser Printer Users Guide - Page 212
one sheet of paper at a time. For information on replacing the ADF separator roller, see the instruction sheet that came with the part. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them - Dell B3465dnf Mono | Laser Printer Users Guide - Page 213
Replacing the toner cartridge 1 Press the button on the right side of the printer, and then open the front door. 1 2 2 Pull the toner cartridge redistribute the toner. 5 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside - Dell B3465dnf Mono | Laser Printer Users Guide - Page 214
unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 6 Close the front door. Replacing the imaging unit 1 Press the button on the right side of the printer, and then open the front door. 1 2 2 Pull the toner cartridge out using the handle - Dell B3465dnf Mono | Laser Printer Users Guide - Page 215
the blue handle, and then pull the imaging unit out of the printer. 4 Unpack the new imaging unit, and then shake it. 5 for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. Doing so may affect the - Dell B3465dnf Mono | Laser Printer Users Guide - Page 216
216 6 Insert the imaging unit into the printer by aligning the arrows on the side rails of the imaging unit with the arrows on the side rails inside the printer. 7 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside - Dell B3465dnf Mono | Laser Printer Users Guide - Page 217
Maintaining the printer 217 Replacing the staple cartridge 1 Open the stapler door. 2 Pull out the staple cartridge from the finisher. 1 2 3 Hold both sides of the empty staple case with your fingers, pull, and then lift the empty staple case from the cartridge. 3 1 2 - Dell B3465dnf Mono | Laser Printer Users Guide - Page 218
Maintaining the printer 218 4 Remove the spare staple case from its holder. 5 Insert the spare staple case into the staple cartridge. 1 2 6 Push the staple cartridge into the finisher until it clicks into place. 7 Replace the spare staple case for future use. 8 Close the stapler door. - Dell B3465dnf Mono | Laser Printer Users Guide - Page 219
precautions: • Any cart used to move the printer must have a surface able to support the full footprint of the printer. • Any cart used to move the hardware options must have a surface able to support the dimensions of the hardware options. • Keep the printer in an upright position. • Avoid severe - Dell B3465dnf Mono | Laser Printer Users Guide - Page 220
Maintaining the printer 220 Shipping the printer When shipping the printer, use the original packaging or call the place of purchase for a relocation kit. - Dell B3465dnf Mono | Laser Printer Users Guide - Page 221
icon in the system tray. Notes: • This feature is available only in Windows XP or later. • Make sure bidirectional communication support is in place so the printer and the computer can communicate. Disabling Status Messenger 1 From the system tray, right‑click the Status Messenger icon. 2 Select - Dell B3465dnf Mono | Laser Printer Users Guide - Page 222
browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears information on setting up the e‑mail server, contact your system support person. Viewing reports You can view some reports from the Embedded Web - Dell B3465dnf Mono | Laser Printer Users Guide - Page 223
default settings. For more information, see "Printing a menu settings page" on page 50. If you want a more comprehensive method of restoring the printer factory default settings, then perform the Wipe All Settings option. For more information, see "Erasing non‑volatile memory" on page 206. Warning - Dell B3465dnf Mono | Laser Printer Users Guide - Page 224
indicator. • Do not slide the paper into the tray. Load paper as shown in the illustration. • Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly against the paper or envelopes. • Push the tray firmly into the printer after loading paper. - Dell B3465dnf Mono | Laser Printer Users Guide - Page 225
display. Open the doors, covers, and trays indicated on the display to remove the jam. Notes: • When Jam Assist is set to On, the printer automatically flushes blank pages or pages with partial prints to the standard bin after a jammed page has been cleared. Check your printed output stack for - Dell B3465dnf Mono | Laser Printer Users Guide - Page 226
Clearing jams 226 Jam access area Printer control panel message What to do 4 Multipurpose feeder [x]‑page jam, clear manual feeder. [25y.xx] Remove all paper from the ADF, and then adjust the paper guide. 6 From the printer control panel, touch Done to clear the message and continue printing. - Dell B3465dnf Mono | Laser Printer Users Guide - Page 227
.xx] 1 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 2 From the printer control panel, touch Done to clear the message and continue printing. [x]‑page jam, open rear door. [20y.xx] 1 Open the front door to loosen the - Dell B3465dnf Mono | Laser Printer Users Guide - Page 228
Clearing jams 228 3 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 4 Close the front and rear door. 5 From the printer control panel, select Done to clear the message and continue printing. - Dell B3465dnf Mono | Laser Printer Users Guide - Page 229
reduce the risk of injury from a hot component, allow the surface to cool before touching it. 1 Press the button on the right side of the printer, and then open the front door. 1 2 2 Pull out the toner cartridge using the handle. 3 Lift the blue handle, and then pull out the imaging unit - Dell B3465dnf Mono | Laser Printer Users Guide - Page 230
not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 5 Lift the blue flap in front of the printer. 6 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are - Dell B3465dnf Mono | Laser Printer Users Guide - Page 231
unit by aligning the arrows on the side rails of the unit with the arrows on the side rails inside the printer, and then insert the imaging unit into the printer. 8 Insert the toner cartridge by aligning the side rails of the cartridge with the arrows on the side rails inside the - Dell B3465dnf Mono | Laser Printer Users Guide - Page 232
Clearing jams 232 [x]‑page jam, remove tray 1 to clear duplex. [23y.xx] 1 Pull out the tray completely. 1 2 Locate the lever, and then pull it down to release the jam. 3 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. - Dell B3465dnf Mono | Laser Printer Users Guide - Page 233
Clearing jams 233 4 Insert the tray. 5 From the printer control panel, touch Done to clear the message and continue printing. [x]‑page jam, clear manual feeder. [25y.xx] 1 From the multipurpose feeder, firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all - Dell B3465dnf Mono | Laser Printer Users Guide - Page 234
Clearing jams 234 3 Reload paper into the multipurpose feeder. Note: Make sure the paper guide lightly rests against the edge of the paper. 4 From the printer control panel, touch Done to clear the message and continue printing. [x]‑page jam, open tray [x]. [24y.xx] 1 Pull out the tray completely - Dell B3465dnf Mono | Laser Printer Users Guide - Page 235
3 Insert the tray. 4 From the printer control panel, touch Done to clear the message and continue printing. [x]-page jam, remove all pages from the output bin. Leave paper in bin. [45y.xx] Paper jam in the finisher bin 1 Empty the standard bin. 2 Move the paper guides to the sides. 3 Remove all - Dell B3465dnf Mono | Laser Printer Users Guide - Page 236
Clearing jams 236 4 If necessary, touch Done from the printer control panel to clear the message and continue printing. Paper jam in the finisher rear door 1 Open the finisher rear door. 2 Firmly grasp the jammed - Dell B3465dnf Mono | Laser Printer Users Guide - Page 237
Clearing jams 237 3 Open the finisher narrow door, and then remove any paper fragments inside the narrow door. 4 Close the narrow door. 5 Close the finisher rear door. 6 If necessary, touch Done from the printer control panel to clear the message and continue printing. - Dell B3465dnf Mono | Laser Printer Users Guide - Page 238
Clearing jams 238 Staple jam in the finisher 1 Open the staple access door. 2 Pull out the staple cartridge from the finisher. 1 2 3 Lift the staple guard, and then remove any jammed or loose staples. - Dell B3465dnf Mono | Laser Printer Users Guide - Page 239
Clearing jams 239 4 Press down the staple guard until it clicks into place. 5 Insert staple cartridge back into the finisher until it clicks into place. 6 Close the staple access door. 7 If necessary, touch Done from the printer control panel to clear the message and continue printing. - Dell B3465dnf Mono | Laser Printer Users Guide - Page 240
Troubleshooting 240 Troubleshooting Understanding the printer messages Cartridge low [88.xy] You may need to order a replacement toner cartridge. If necessary, touch Continue on the printer " section of the User's Guide. If necessary, touch Continue on the printer control panel to clear the - Dell B3465dnf Mono | Laser Printer Users Guide - Page 241
back on. If the error occurs again, then: 1 Turn off the printer. 2 Unplug the power cord from the electrical outlet. 3 Remove the tray. 4 Contact technical support. • From the printer control panel, touch Continue to clear the message and resume the job. Close front door Close the front door - Dell B3465dnf Mono | Laser Printer Users Guide - Page 242
Troubleshooting 242 Close flatbed cover and load originals if restarting job [2yy [51] Try one or more of the following: • Replace the defective flash memory card. • From the printer control panel, touch Continue to ignore the message and continue printing. • Cancel the current print job. Disk full - Dell B3465dnf Mono | Laser Printer Users Guide - Page 243
Troubleshooting 243 Disk must be formatted for use in this device From the printer control panel, touch Format disk to format the printer hard disk and clear the message. Note: Formatting deletes all the files stored in the printer install a supported one. Fax memory full From the printer control - Dell B3465dnf Mono | Laser Printer Users Guide - Page 244
support person. Imaging unit low [84.xy] You may need to order a replacement imaging unit. If necessary, select Continue on the printer see the "Replacing supplies" section of the User's Guide. If necessary, touch Continue on the printer control panel to clear the message and continue printing. - Dell B3465dnf Mono | Laser Printer Users Guide - Page 245
Troubleshooting 245 Insufficient memory to collate job [37] Try one or more of the following: • From the printer control panel, touch held jobs to free up additional printer memory. Insufficient memory to support Resource Save feature [35] Install additional printer memory or touch Continue to - Dell B3465dnf Mono | Laser Printer Users Guide - Page 246
of paper, then it feeds from that tray or feeder. If the printer cannot find a tray or feeder with the correct size and type of paper, then it prints from the default paper source. • Cancel the current job. Load Manual Feeder with [custom type name] [paper orientation] Try one or more of - Dell B3465dnf Mono | Laser Printer Users Guide - Page 247
Troubleshooting 247 Load Manual Feeder with [custom string] [paper orientation] Try one or more of the following: • Load the feeder with the correct size and type of paper. • From the printer For more information, contact technical support or your Dell printer dealer. If necessary, touch Continue - Dell B3465dnf Mono | Laser Printer Users Guide - Page 248
or print server. For more information, contact technical support or your Dell printer dealer. No analog phone line connected to modem, fax is disabled. Connect the printer to an analog phone line. Non‑Dell [supply type], see User's Guide [33.xy] Note: The supply type can either be a toner cartridge - Dell B3465dnf Mono | Laser Printer Users Guide - Page 249
Troubleshooting 249 If you do not wish to accept these risks, then remove the third-party supply or part from your printer, and then install a genuine Dell supply or part. Note: For the list of supported supplies, see the "Ordering supplies" section of the User's Guide or visit www.dell.com/ - Dell B3465dnf Mono | Laser Printer Users Guide - Page 250
User's Guide. Note: If you do not have a replacement imaging unit, then visit our Web site or contact the place where you purchased the printer. Replace maintenance kit, 0 estimated pages remain [80.xy] The printer is scheduled for maintenance. Contact technical support or your Dell printer dealer - Dell B3465dnf Mono | Laser Printer Users Guide - Page 251
Troubleshooting the "Replacing supplies" section of the User's Guide. • If the imaging unit is installed, printer. Replace unsupported imaging unit [32.xy] Remove the imaging unit, and then install a supported one to clear the message and continue printing. For more information, see the instruction - Dell B3465dnf Mono | Laser Printer Users Guide - Page 252
the printer control panel, touch Continue to continue printing. • Turn off the printer, and then turn it back on. • Update the network firmware in the printer or print server. For more information, visit the Dell support Web site at www.dell.com/support/printers or contact your system support person - Dell B3465dnf Mono | Laser Printer Users Guide - Page 253
Troubleshooting 253 Standard USB port disabled [56] Try one or more of the following: • From the printer control panel, touch Continue to clear the message. • Enable the USB port. From the printer control panel, navigate to: Network/Ports > USB Buffer > Auto Note: The printer discards any data - Dell B3465dnf Mono | Laser Printer Users Guide - Page 254
message. Note: If the message appears again, then contact your system support person. Solving printer problems • "Basic printer problems" on page 254 • "Option problems" on page 257 • "Paper feed problems" on page 260 Basic printer problems The printer is not responding Action Step 1 Make sure the - Dell B3465dnf Mono | Laser Printer Users Guide - Page 255
Troubleshooting 255 Action Step 3 Check if one end of the power cord is plugged into the printer and the other to a properly grounded electrical outlet. Yes Go to step 4. Is the power cord plugged into the printer one end of the power cord into the printer and the other to a properly grounded - Dell B3465dnf Mono | Laser Printer Users Guide - Page 256
wait for about 10 seconds, and then turn the printer back on. The problem is solved. Contact technical support. Is the printer working? Printer display is blank Action Step 1 Press the Sleep button on the printer control panel. Yes No The problem is solved. Go to step 2. Does Ready appear on - Dell B3465dnf Mono | Laser Printer Users Guide - Page 257
Troubleshooting 257 Option problems Cannot detect internal option Action Yes No Step 1 The problem is solved. Go to step 2. Turn off the printer, then wait for about 10 seconds, and then turn on the printer. Does the internal option operate correctly? Step 2 Go to step 3. Check if the - Dell B3465dnf Mono | Laser Printer Users Guide - Page 258
listed in the menu settings page? Step 4 Check if the tray is available in the printer driver. The problem is solved. Contact technical support. Note: If necessary, manually add the tray in the printer driver to make it available for print jobs. For more information, see "Adding available options - Dell B3465dnf Mono | Laser Printer Users Guide - Page 259
a Install the memory card. For more information, see "Installing a memory card" on page 29. The problem is solved. Contact technical support. Note: Check if the memory card is securely connected to the printer controller board. b Print a menu settings page, and then check if the card is listed in - Dell B3465dnf Mono | Laser Printer Users Guide - Page 260
Troubleshooting 260 Action Yes No Step 2 The problem is solved. Check the cable and the USB or parallel interface card connection. Use the correct cable, and then make sure it is securely connected to the USB or parallel interface card. Contact technical support. Does the USB or parallel - Dell B3465dnf Mono | Laser Printer Users Guide - Page 261
the entire paper path for jammed paper. a Remove any jammed paper. Contact technical support. b From the printer control panel, touch Continue to clear the message. Does the paper jam message remain? No The problem is solved. Jammed pages are not reprinted Action Turn on Jam Recovery. a From - Dell B3465dnf Mono | Laser Printer Users Guide - Page 262
support. The problem is solved. Does the error message still appear? Print jobs do not print Action Yes No Step 1 The problem is solved. Go to step 2. a From the document you are trying to print, open the Print dialog and check if you have selected the correct printer. Note: If the printer - Dell B3465dnf Mono | Laser Printer Users Guide - Page 263
print? Step 6 a Remove, and then reinstall the printer software. For more information, see "Installing the printer" on page 44. Note: The printer software is available at www.dell.com/support/printers. b Resend the print job. The problem is solved. Contact technical support. Do the jobs print? - Dell B3465dnf Mono | Laser Printer Users Guide - Page 264
Troubleshooting 264 Confidential and other held jobs do not print Note: Confidential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to process additional held jobs. Action Yes No Step 1 Go to step 2. Open the held jobs folder on the printer - Dell B3465dnf Mono | Laser Printer Users Guide - Page 265
are secure. For more information, see the setup documentation that came with the printer. b Resend the print job. Go to step 6. Did the job print? Step 6 Install additional printer memory, and then resend the print job. The problem is solved. Contact technical support. Did the job print? - Dell B3465dnf Mono | Laser Printer Users Guide - Page 266
Check if the trays are not linked. b Resend the print job. The problem is solved. Contact technical support. Did the job print from the correct tray or on the correct paper? Incorrect characters print Action Step 1 Make sure the printer is not in Hex Trace mode. Note: If Ready Hex appears on the - Dell B3465dnf Mono | Laser Printer Users Guide - Page 267
indicators on the paper guides are aligned with the paper size indicators on the tray. b Resend the print job. Do the trays link correctly? Step 2 The problem is solved. Contact technical a From the printer control panel, set the paper size and type in the Paper support. menu to match the - Dell B3465dnf Mono | Laser Printer Users Guide - Page 268
quality problems Yes No The problem is solved. Check the original file for manual page breaks. Characters have jagged or uneven edges Action Yes Step 1 Go to step 2. a Print a font sample list to check if the fonts you are using are supported by the printer. 1 From the printer control - Dell B3465dnf Mono | Laser Printer Users Guide - Page 269
Troubleshooting 269 Action Yes Step 2 Contact technical a Use a font that is supported by the printer or install the font that you support. want to use on your computer. For more information, contact your system support person. b Resend the print job. Do prints still contain characters - Dell B3465dnf Mono | Laser Printer Users Guide - Page 270
Troubleshooting 270 Action Step 3 Replace the imaging unit, and then resend the print job. Is the printer still printing blank pages? Yes Contact technical support. No The problem is solved. Clipped pages or images Leading edge ABCDE ABCDE ABCDE Trailing edge Action Yes Step 1 Go to step - Dell B3465dnf Mono | Laser Printer Users Guide - Page 271
Troubleshooting 271 Action Yes Step 4 a Reinstall the imaging unit. Contact technical support. 1 Remove the toner cartridge. look lighter? Step 3 The problem is solved. Contact technical Make sure you are using a recommended type of color transparency, and support. then resend the print - Dell B3465dnf Mono | Laser Printer Users Guide - Page 272
Troubleshooting 272 Action Step 1 Load paper with the correct paper type and weight in the tray. Yes Go to step 2. Is paper with the correct paper type and weight loaded in the tray? Step 2 Go to step 3. From the printer . Contact technical support. Do shadow problem is solved. The problem - Dell B3465dnf Mono | Laser Printer Users Guide - Page 273
Troubleshooting 273 Action Yes No Step 2 The problem is solved. Adjust the toner darkness to a lighter support. Did the background disappear from the prints? Incorrect margins on prints ABCD ABCD ABCD Action Yes No Step 1 The problem is solved. a Move the width and length guides - Dell B3465dnf Mono | Laser Printer Users Guide - Page 274
Troubleshooting 274 Action Yes No Step 2 From the printer control panel, set the paper size in the the print job. The problem is solved. Contact technical support. Are the margins correct? Paper curl Action Yes Step 1 Go to step 2. Move the width and length guides in the tray to the - Dell B3465dnf Mono | Laser Printer Users Guide - Page 275
Troubleshooting 275 Action Step 5 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. b Resend the print job. Yes Contact technical support. Is the paper still curled? No The problem is solved. Print - Dell B3465dnf Mono | Laser Printer Users Guide - Page 276
Troubleshooting 276 Action Step 5 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. b Resend the print job. Yes Go to step 6. No The problem technical support or your Dell printer dealer. The problem is - Dell B3465dnf Mono | Laser Printer Users Guide - Page 277
Troubleshooting 277 Print is too dark Action Yes Step 1 Go to step 2. a From the Quality menu on the printer control panel, reduce the toner darkness. Note: 8 is the factory default setting. b Resend the print job. No The problem is solved. Is the print still too dark? Step 2 Go to step - Dell B3465dnf Mono | Laser Printer Users Guide - Page 278
Troubleshooting resend the print job. Contact technical support. Is the print still too dark? No The problem is solved. The problem is solved. Print is too light print still too light? Step 2 Go to step 3. From the printer control panel, set the paper type, texture, and weight in the Paper - Dell B3465dnf Mono | Laser Printer Users Guide - Page 279
Troubleshooting use it. b Resend the print job. Yes No From the printer control panel, change the texture settings in the Paper Texture menu to problem is solved. Is the print still too light? Step 7 Replace the imaging unit, and then resend the print job. Contact technical support. The problem - Dell B3465dnf Mono | Laser Printer Users Guide - Page 280
print still skewed? Step 2 a Check if you are printing on a paper that is supported by the tray. b Resend the print job. Contact technical support. Is the print still skewed? No The problem is solved. The problem is solved. Printer is printing solid black pages Action Yes Step 1 Go to step - Dell B3465dnf Mono | Laser Printer Users Guide - Page 281
Troubleshooting 281 Transparency print quality is poor Action Yes Step 1 Go to step 2. From the printer control panel, Resend the print job. Contact technical support. Is the print quality still poor? No Set the paper type to Transparency. The problem is solved. Streaked horizontal lines - Dell B3465dnf Mono | Laser Printer Users Guide - Page 282
Troubleshooting 282 Action . Contact technical support. Do streaked horizontal lines appear on prints? No The problem is solved. The problem is solved. vertical lines appear on prints? Step 2 Go to step 3. From the printer control panel, set the paper texture, type, and weight in the Paper - Dell B3465dnf Mono | Laser Printer Users Guide - Page 283
Troubleshooting 283 Action Step 3 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. b Resend the print job. Yes Go to step 4. No The problem technical support or your Dell printer dealer. The problem is - Dell B3465dnf Mono | Laser Printer Users Guide - Page 284
Troubleshooting 284 Action Yes Step 3 Go to step 4. a Redistribute the toner in unit, and then resend the print job. Contact technical support. Do horizontal voids appear on prints? No The problem is solved. The problem is solved. Vertical voids appear on prints Leading edge Trailing - Dell B3465dnf Mono | Laser Printer Users Guide - Page 285
Troubleshooting 285 Action Yes Step 4 Go to step 5. a Redistribute the toner in the , and then resend the print job. Do toner specks appear on prints? Yes Contact technical support. No The problem is solved. Toner fog or background shading appears on prints ABCDE ABCDE ABCDE Action Step 1 - Dell B3465dnf Mono | Laser Printer Users Guide - Page 286
Troubleshooting 286 Action Step 2 Replace the imaging unit, and then resend the print job. Does fog or shading appear on prints? Yes Contact technical support or your Dell printer dealer. No The problem is solved. Toner rubs off Leading edge ABC D EF Trailing edge Action Yes Step 1 Go - Dell B3465dnf Mono | Laser Printer Users Guide - Page 287
Troubleshooting 287 • "Scanner unit does not close" on page 287 • "Poor copy quality" on into the printer and a properly grounded electrical outlet? Step 3 The problem is solved. Contact technical Turn off the printer, then wait for about 10 seconds, and then turn it back support. on. Did - Dell B3465dnf Mono | Laser Printer Users Guide - Page 288
Troubleshooting 288 Poor copy quality Action Step 1 Check if an error darkness. c If the print remains faded, then replace the toner cartridge. Go to step 5. See "Print quality problems" on page 268. Is the print quality satisfactory? Step 5 Go to step 6. Check the placement of the document - Dell B3465dnf Mono | Laser Printer Users Guide - Page 289
Troubleshooting 289 Action Yes a From the Copy screen, navigate to: Contact technical support. Advanced Options > Advanced Imaging b Adjust the settings document or photo loaded correctly? No The problem is solved. The problem is solved. The problem is solved. No Place the document or - Dell B3465dnf Mono | Laser Printer Users Guide - Page 290
Fax and e-mail functions are not set up Notes: • Before you troubleshoot, check if the fax cables are connected. • The indicator light is "Select your language" screen appears on the printer display. Yes No The problem is solved. Contact technical support. c Select a language, and then touch - Dell B3465dnf Mono | Laser Printer Users Guide - Page 291
Troubleshooting 291 Caller ID is not shown Action Contact your telephone company to check if your telephone line is subscribed to the caller ID service. Notes: • If your region supports setting to use. Yes No The problem is solved. Contact technical support. Does the caller ID appear? Cannot - Dell B3465dnf Mono | Laser Printer Users Guide - Page 292
ISDN telephone service, then connect the printer to an analog telephone port (an R-interface port) on an ISDN terminal adapter. For more information and to request an Rinterface port, contact your ISDN provider. • If you are using DSL, then connect to a DSL filter or router that will support analog - Dell B3465dnf Mono | Laser Printer Users Guide - Page 293
Troubleshooting 293 Action Yes No Step 8 The problem is solved. Temporarily disconnect other equipment (such as answering machines, computers with modems, or telephone line splitters) between the printer 10 The problem is solved. Go to step 11. a Temporarily disable voice mail service. For - Dell B3465dnf Mono | Laser Printer Users Guide - Page 294
. For more information, see the instruction sheet that came with the supply. The problem is solved. Contact technical support. Can you receive faxes? Can receive but not send faxes Action Yes No Step 1 The problem is solved. Go to step 2. Check if the printer is in Fax mode. From the - Dell B3465dnf Mono | Laser Printer Users Guide - Page 295
Troubleshooting 295 Action Yes No Step 3 Set up the shortcut number properly. The problem is solved. Contact technical support. • Check if the shortcut number has been set for the telephone number that you want to dial. • Dial the telephone number manually. Can you send faxes? Received fax - Dell B3465dnf Mono | Laser Printer Users Guide - Page 296
Troubleshooting 296 Action Yes No Step 3 The problem is solved. Replace the toner cartridge. When Cartridge low [88.xy] appears, replace the cartridge, and then resend the fax. Contact technical support. Is the fax print quality satisfactory? Solving scanner problems • "The scanner does - Dell B3465dnf Mono | Laser Printer Users Guide - Page 297
the other electrical equipment and then go to step 6. Step 7 Turn off the printer, then wait for about 10 seconds, and then turn the printer back on. The problem is solved. Contact technical support. Are the printer and scanner working? Scan job was not successful Action Step 1 Check the cable - Dell B3465dnf Mono | Laser Printer Users Guide - Page 298
Troubleshooting 298 Action Yes No Step 5 The problem is solved. Go to step 6. From the Flash Drive menu, reduce the scan resolution settings, and then resend the scan job. Does the job scan? Step 6 The problem Yes No The problem is solved. Contact technical support. Scanning takes too - Dell B3465dnf Mono | Laser Printer Users Guide - Page 299
satisfactory? Step 6 Increase the scan resolution settings for a higher‑quality output. Problem solved. Did the increased resolution produce a higher‑quality output? Step 7 Check the scan settings. Contact technical support. From the Scan screen, make sure the Content Type and Content Source - Dell B3465dnf Mono | Laser Printer Users Guide - Page 300
Step 3 Contact technical Check the cable connections between the printer and the print server to support. make sure they are secure. For more information, see the setup documentation that came with the printer. Are the cable connections between the printer and the print server secure? No Go to - Dell B3465dnf Mono | Laser Printer Users Guide - Page 301
the error. Is the application working now? The problem is solved. Contact technical support. Embedded Web Server does not open Action Yes Step 1 Go to step 2. Make sure the printer IP address is correct. View the printer IP address: • From the printer home screen • From the TCP/IP section - Dell B3465dnf Mono | Laser Printer Users Guide - Page 302
When you call technical support, describe the problem you are experiencing, the message on the printer display, and the troubleshooting steps you have already taken to find a solution. You need to know your printer model type and the service tag number or express service code. For more information - Dell B3465dnf Mono | Laser Printer Users Guide - Page 303
Support Service [email protected] [email protected] [email protected] (Latin America and Caribbean countries only) [email protected] (Asian/Pacific countries only) support.jp.dell.com (Japan only) support.euro.dell.com (Europe only) • Electronic Quote Service apmarketing@dell - Dell B3465dnf Mono | Laser Printer Users Guide - Page 304
304 Warranty and Return Policy Dell Inc. ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry‑standard practices. For information about the Dell warranty for your printer, refer to the Product Information Guide. - Dell B3465dnf Mono | Laser Printer Users Guide - Page 305
[45y.xx] 235 [x]‑page jam, clear manual feeder. [25y.xx] 233 [x]‑page jam, printer 209 Close finisher rear door 241 Close flatbed cover and load originals if restarting job [2yy.xx] 242 Close front door 241 Close rear door 241 collate copy options 91 collating copies 86 color quality troubleshooting - Dell B3465dnf Mono | Laser Printer Users Guide - Page 306
support Dell Mobile Print using 77 different paper sizes, copying 84 Digital Subscriber Line (DSL) fax setup 105 digital telephone service fax setup 107 directory list printing 80 Disk full 62 242 Disk must be formatted for use in this device 243 disk wiping 206 display troubleshooting printer - Dell B3465dnf Mono | Laser Printer Users Guide - Page 307
initial fax setup 100 modifying confidential print settings 79 problem accessing 301 scanning to a computer using 124 setting up e‑mail alerts 222 using 13 Embedded Web Server-Security: Administrator's Guide where to find 208 encrypting the printer hard disk 207 enlarging a copy 85 envelopes loading - Dell B3465dnf Mono | Laser Printer Users Guide - Page 308
126 finding more information about the printer 9 finding printer IP address 20 finisher finishing features 72 supported paper sizes 72 finisher features 72 changing port settings 49 installing 32 troubleshooting 259 IP address of computer finding 20 IP address, printer finding 20 IPv6 menu 144 J - Dell B3465dnf Mono | Laser Printer Users Guide - Page 309
from selected tray 84 managing printer messages 221 memory types installed on printer 205 memory card 27 installing 29 troubleshooting 259 Memory full [38] phone line connected to modem, fax is disabled. 248 Non‑Dell [supply type], see User's Guide [33.xy] 248 non‑volatile memory 205 erasing 206 Not - Dell B3465dnf Mono | Laser Printer Users Guide - Page 310
rear door 235 in front door 229 in manual feeder 233 in rear door 227 in standard bin paper types supported by printer 71 where to load 71 Paper Weight menu 135 paper weights supported by printer 71 print density 286 white streaks 284 print troubleshooting error reading flash drive 262 held jobs - Dell B3465dnf Mono | Laser Printer Users Guide - Page 311
printer information where to find 9 printer IP address finding 20 printer is printing blank pages 269 printer messages [x]-page jam, remove all pages from the output bin. Leave paper in bin. [45y.xx] 235 [x]‑page jam, clear manual to support Resource 248 Non‑Dell [supply type], see User's Guide [33. - Dell B3465dnf Mono | Laser Printer Users Guide - Page 312
printer options troubleshooting internal option is not detected 257 Internal Solutions Port 259 memory card 259 tray problems 258 USB/parallel interface card 259 printer problems, solving basic 254 printer options 96 recycled paper using 69 recycling Dell products 204 reducing a copy 85 reducing - Dell B3465dnf Mono | Laser Printer Users Guide - Page 313
setting up 24 using 122 scan troubleshooting cannot scan from a computer 300 disabled. Contact system administrator if problem persists. [840.02] 252 region‑specific 108 digital telephone service 107 DSL connection 105 standard Settings menu 187 shipping the printer 220 shortcuts, creating e‑mail - Dell B3465dnf Mono | Laser Printer Users Guide - Page 314
301 cannot open Embedded Web Server 301 checking an unresponsive printer 254 contacting technical support 302 fax and e‑mail functions are not set up 290 solving basic printer problems 254 the scanner does not respond 296 troubleshooting, color quality prints on color transparencies appear dark when - Dell B3465dnf Mono | Laser Printer Users Guide - Page 315
281 uneven print density 286 white streaks on a page 284 troubleshooting, printer options internal option is not detected 257 Internal Solutions Port 259 memory card 259 tray problems 258 USB/parallel interface card 259 troubleshooting, scan cannot scan from a computer 300 partial document or photo
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 |
Dell B3465dn-dnf Laser MFP
User's Guide
March 2014
www.dell.com | dell.com/support/printers
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Information in this document is subject to change without notice.
© 2014 Dell, Inc. All rights reserved.
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