Dell Dimension 2400C User Guide - Page 19

Solving Problems

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Solving Problems Battery Problems CAUTION: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. REPLACE THE BATTERY - If you have to repeatedly reset time and date information after turning on the computer, or if an incorrect time or date displays during start-up, replace the battery (see page 66). If the battery still does not work properly, contact Dell (see page 78). Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide ENSURE THAT MICROSOFT® WINDOWS® RECOGNIZES THE DRIVE - Click the Start button and click My Computer. If the floppy, CD, or DVD drive, is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive. TEST THE DRIVE - • Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is defective. • Insert a bootable floppy disk and restart the computer. CLEAN THE DRIVE OR DISK - See the Tell Me How help file. To access help files, see page 9. CHECK THE CABLE CONNECTIONS Solving Problems 19

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Solving Problems
19
Solving Problems
Battery Problems
CAUTION:
There is a danger of a new battery exploding if it is incorrectly installed. Replace the
battery only with the same or equivalent type recommended by the manufacturer. Discard used
batteries according to the manufacturer's instructions.
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide
.
Drive Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide
R
EPLACE
THE
BATTERY
—
If you have to repeatedly reset time and date information after turning on the
computer, or if an incorrect time or date displays during start-up, replace the battery (see page 66). If
the battery still does not work properly, contact Dell (see page 78).
E
NSURE
THAT
M
ICROSOFT
®
W
INDOWS
®
RECOGNIZES
THE
DRIVE
—
Click the
Start
button and click
My
Computer
. If the floppy, CD, or DVD drive, is not listed, perform a full scan with your antivirus
software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing
the drive.
T
EST
THE
DRIVE
—
•
Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is defective.
•
Insert a bootable floppy disk and restart the computer.
C
LEAN
THE
DRIVE
OR
DISK
—
See the
Tell Me How
help file.
To access help files, see page 9.
C
HECK
THE
CABLE
CONNECTIONS