Dell Dimension 8100 Dell Dimension 8100 Solutions Guide - Page 25

Start, Settings, Control, Panel, Modems, Diagnostics, Shut Down, Mouse - windows 7

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C H E C K T H E T E L E P H O N E L I N E - Try using a different telephone line. If you are using a line that is 10 ft (3 m) or more in length, try a shorter one. VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS 1 Click the Start button, point to Settings, and click Control Panel. 2 In the Control Panel, double-click Modems. If there are multiple entries for the same modem or modems listed that are not installed, delete the entries and restart the computer. 3 Click the Diagnostics tab. 4 Click the COM port for your modem. 5 Click More Info to verify that the modem is communicating with Windows. If all commands receive responses, the modem is operating properly. RECONNECT THE MOUSE CABLE 1 Press to display the Start menu. 2 Use the keyboard arrow keys to highlight Shut Down and then press the key. 3 After the computer turns off, reconnect the mouse cable as shown on the START HERE sheet for your computer. 4 Start the computer. C H E C K T H E M O U S E S E T T I N G S - Click the Start button, select Control Panel, and then double-click the Mouse icon. Try adjusting the settings. C O N N E C T T H E M O U S E B E F O R E Y O U T U R N O N T H E C O M P U T E R - If you connect the mouse after you power on the computer, the mouse will not work. Follow these steps to restore mouse functionality: 1 With the computer on, remove the power cable from the back of the computer. 2 Reconnect the mouse as shown on the START HERE sheet for your computer. 3 Reconnect the power cable. 4 Turn on the computer. Solving Problems 25

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Solving Problems
25
C
HECK
THE
TELEPHONE
LINE
—
Try using a different telephone line. If you
are using a line that is 10 ft (3 m) or more in length, try a shorter one.
V
ERIFY
THAT
THE
MODEM
IS
COMMUNICATING
WITH
W
INDOWS
1
Click the
Start
button, point to
Settings
, and click
Control
Panel
.
2
In the
Control
Panel
, double-click
Modems
.
If there are multiple entries for the same modem or modems listed that are
not installed, delete the entries and restart the computer.
3
Click the
Diagnostics
tab.
4
Click the COM port for your modem.
5
Click
More
Info
to verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
R
ECONNECT
THE
MOUSE
CABLE
1
Press <Ctrl><Esc> to display the
Start
menu.
2
Use the keyboard arrow keys to highlight
Shut Down
and then press the
<Enter> key.
3
After the computer turns off, reconnect the mouse cable as shown on the
START HERE
sheet for your computer.
4
Start the computer.
C
HECK
THE
MOUSE
SETTINGS
—
Click the
Start
button, select
Control
Panel
, and then double-click the
Mouse
icon. Try adjusting the settings.
C
ONNECT
THE
M
OUSE
BEFORE
YOU
TURN
ON
THE
COMPUTER
—
If you
connect the mouse after you power on the computer, the mouse will not work.
Follow these steps to restore mouse functionality:
1
With the computer on, remove the power cable from the back of the
computer.
2
Reconnect the mouse as shown on the
START HERE
sheet for your
computer.
3
Reconnect the power cable.
4
Turn on the computer.