Dell Dimension 8100 Dell Dimension 8100 Solutions Guide - Page 4

Sound and Speaker Problems - hard drive

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Sound and Speaker Problems 22 Printer Problems 23 If you cannot print to a parallel port printer 23 If you cannot print to a USB printer 23 Scanner Problems 24 Modem Problems 24 Mouse Problems 25 Keyboard Problems 26 Drive Problems 26 If you cannot save a file to a floppy disk 26 If you cannot play a music CD or install a program from a CD 27 If you cannot play a DVD movie 27 If the CD-RW drive stops writing 28 If you have a hard drive problem 28 Network Problems 28 Windows Error Messages 29 General Program Problems 30 A program crashes 30 A program stops responding 30 A solid blue screen appears 30 Internet Connection Problems 30 E-Mail Problems 31 Resolving Other Technical Problems 31 Reinstalling Drivers and Utilities 32 Reinstalling Windows 98 33 4 Contents

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Contents
Sound and Speaker Problems
. . . . . . . . . . . . . . . . . . .
22
Printer Problems
. . . . . . . . . . . . . . . . . . . . . . . . .
23
If you cannot print to a parallel port printer
. . . . . . . . . .
23
If you cannot print to a USB printer
. . . . . . . . . . . . . .
23
Scanner Problems
. . . . . . . . . . . . . . . . . . . . . . . . .
24
Modem Problems
. . . . . . . . . . . . . . . . . . . . . . . . .
24
Mouse Problems
. . . . . . . . . . . . . . . . . . . . . . . . . .
25
Keyboard Problems
. . . . . . . . . . . . . . . . . . . . . . . .
26
Drive Problems
. . . . . . . . . . . . . . . . . . . . . . . . . .
26
If you cannot save a file to a floppy disk
. . . . . . . . . . . .
26
If you cannot play a music CD or install a program
from a CD
. . . . . . . . . . . . . . . . . . . . . . . . . . .
27
If you cannot play a DVD movie
. . . . . . . . . . . . . . . .
27
If the CD-RW drive stops writing
. . . . . . . . . . . . . . . .
28
If you have a hard drive problem
. . . . . . . . . . . . . . . .
28
Network Problems
. . . . . . . . . . . . . . . . . . . . . . . . .
28
Windows Error Messages
. . . . . . . . . . . . . . . . . . . . .
29
General Program Problems
. . . . . . . . . . . . . . . . . . . .
30
A program crashes
. . . . . . . . . . . . . . . . . . . . . . .
30
A program stops responding
. . . . . . . . . . . . . . . . . .
30
A solid blue screen appears
. . . . . . . . . . . . . . . . . .
30
Internet Connection Problems
. . . . . . . . . . . . . . . . . .
30
E-Mail Problems
. . . . . . . . . . . . . . . . . . . . . . . . . .
31
Resolving Other Technical Problems
. . . . . . . . . . . . . . .
31
Reinstalling Drivers and Utilities
. . . . . . . . . . . . . . . . .
32
Reinstalling Windows 98
. . . . . . . . . . . . . . . . . . . . .
33