Dell Dimension 8100 Dell Dimension 8100 Solutions Guide - Page 27
If you cannot play a music CD or install a program from a CD, If you cannot play a DVD movie
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If you cannot play a music CD or install a program from a CD E N S U R E T H A T W I N D O W S R E C O G N I Z E S T H E D R I V E - Double-click the My Computer icon. If the CD drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive. TE S T T H E D R I V E W I T H A N O T H E R C D - Insert another CD to eliminate the possibility that the original CD is defective. C L E A N T H E D I S C - See the Tell Me How help file for instructions. A D J U S T T H E W I N D O W S V O L U M E C O N T R O L - Double-click the yellow speaker icon in the lower-right corner of your screen. Be sure that the volume is turned up and that the sound is not muted. If you cannot play a DVD movie E N S U R E T H A T W I N D O W S R E C O G N I Z E S T H E D R I V E - Double-click the My Computer icon. If the DVD drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive. TE S T T H E D R I V E W I T H A N O T H E R D V D - Insert another DVD to eliminate the possibility that the original DVD is defective. C L E A N T H E D I S C - See the Tell Me How help file for instructions. HINT: High-speed CD drive vibration is normal and may cause noise. This does not indicate a defect in the drive or the CD. HINT: Because of different worldwide file types, not all DVD titles work in all DVD drives. Solving Problems 27