Dell Dimension 8200 Dell Dimension 8200 Systems Solutions Guide - Page 38

If you cannot play a DVD movie, If the CD-RW drive stops writing, Start, My Computer - dvd rw drive

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www.dell.com | support.dell.com IF HEADPHONES ARE CONNECTED TO THE FRONT-PANEL HEADPHONE C O N N E C T O R, C H E C K F O R S O U N D F R O M T H E H E A D P H O N E S - Sound from the speakers is automatically disabled when headphones are connected to the computer's front-panel headphone connector. C H E C K T H E S P E A K E R S A N D S U B W O O F E R - See page 28. HINT: Because of different worldwide file types, not all DVD titles work in all DVD drives. If you cannot play a DVD movie E N S U R E T H A T W I N D O W S R E C O G N I Z E S T H E D R I V E - In Windows XP, click the Start button, and then click My Computer. In Windows Me and Windows 2000, double-click the My Computer icon on the Windows desktop. If the DVD drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive. TE S T T H E D R I V E W I T H A NO T H E R D V D - Insert another DVD to eliminate the possibility that the original DVD is defective. CL EAN T H E DI S C - See the Tell Me How help file for instructions. HINT: If you disable standby mode to write to a CD-RW drive, remember to reenable standby mode when you finish writing to the CD. If the CD-RW drive stops writing TURN OFF STANDBY IN WINDOWS BEFORE WRITING TO A CD -RW DI SC - See the Tell Me How help file or search for the keyword standby in the Help and Support Center in Windows XP and Windows Me (Help in Windows 2000). To access help files, see page 24. C H A N G E T H E W R I T E S P E E D T O A S L O W E R R A T E - The CD-RW drive must receive a steady stream of data when writing. If the stream is interrupted, an error occurs. Closing all programs before writing to the CD-RW may also alleviate the problem. 38 Solving Pr oblems

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38
Solving Problems
www.dell.com | support.dell.com
If you cannot play a DVD movie
HINT:
Because of
different worldwide file
types, not all DVD titles
work in all DVD drives.
If the CD-RW drive stops writing
HINT:
If you disable
standby mode to write to a
CD-RW drive, remember
to reenable standby mode
when you finish writing to
the CD.
I
F
HEADPHONES
ARE
CONNECTED
TO
THE
FRONT
-
PANEL
HEADPHONE
CONNECTOR
,
CHECK
FOR
SOUND
FROM
THE
HEADPHONES
—
Sound
from the speakers is automatically disabled when headphones are connected to
the computer’s front-panel headphone connector.
C
HECK
THE
SPEAKERS
AND
SUBWOOFER
—
See page 28.
E
NSURE
THAT
W
INDOWS
RECOGNIZES
THE
DRIVE
—
In Windows XP,
click the
Start
button, and then click
My Computer
. In Windows Me and
Windows 2000, double-click the
My Computer
icon on the Windows desktop. If
the DVD drive is not listed, perform a full scan with your antivirus software to
check for and remove viruses. Viruses can sometimes prevent Windows from
recognizing the drive.
T
EST
THE
DRIVE
WITH
ANOTHER
DVD —
Insert another DVD to
eliminate the possibility that the original DVD is defective.
C
LEAN
THE
DISC
—
See the
Tell Me How
help file for instructions.
T
URN
OFF
S
TANDBY
IN
W
INDOWS
BEFORE
WRITING
TO
A
CD-RW
DISC
—
See the
Tell Me How
help file or search for the keyword
standby
in
the Help and Support Center in Windows XP and Windows Me (
Help
in
Windows 2000)
.
To access help files, see page 24.
C
HANGE
THE
WRITE
SPEED
TO
A
SLOWER
RATE
—
The CD-RW drive
must receive a steady stream of data when writing. If the stream is interrupted, an
error occurs. Closing all programs before writing to the CD-RW may also
alleviate the problem.