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Dell Dimension 8200 Dell Dimension 8200 Systems Solutions Guide - Page 39

If you have a hard drive problem, Network Problems - hard drive replacement

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If you have a hard drive problem RUN SCANDISK Windows XP and Windows 2000 1 In Windows XP click the Start button, and then click My Computer. In Windows 2000 double-click the My Computer icon on the Windows desktop. 2 Right-click on the drive letter (local disk) that you want to scan for errors, and then click Properties. 3 Click the Tools tab. 4 Under Error-checking, click Check Now. 5 Click Start. Windows Me Click the Start button, point to Programs-> Accessories-> System Tools, and then click ScanDisk. C H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S - See page 47. Network Problems C H E C K T H E N E T W O R K C A B L E C O N N E C T O R - Ensure that the network cable connector is firmly connected to the connector on the computer and the network wall jack as shown on the START HERE sheet for your computer. CHECK THE NETWORK LIGHTS ON THE BACK OF THE COMPUTER - A green light indicates a 10-Mbps network connection, and an orange light indicates a 100-Mbps network connection. The light blinks amber when there is any network traffic. If the light is dark, try replacing the network cable. RE S T A R T T H E C O M P UT E R - Try to log on to the network again. C O N T A C T Y O U R N E T W O R K A D M I N I S T R A T O R - Verify that your network settings are correct and that the network is functioning. C H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S - See page 47. S olving Pr oblems 39

Section	Page
Safety Instructions	9
When Using Your Computer	9
Ergonomic Computing Habits	10
When Working Inside Your Computer	12
Protecting Against Electrostatic Discharge	13
Battery Disposal	14
Setting Up	15
Connecting a Printer	16
Parallel Printer	16
USB Printer	17
Installing the Printer Driver	18
Transferring Information to a New Computer (WindowsXPOnly)	19
Setting Up a Home and Office Network (WindowsXPOnly)	19
Turning Off the Computer	20
Windows XP	20
Windows Me and Windows 2000	20
Solving Problems	21
Finding Solutions	22
Accessing Help Files	24
Power Problems	25
Start-Up Error Messages	25
Video and Monitor Problems	26
If the screen is blank	26
If the screen is difficult to read	27
Sound and Speaker Problems	28
Printer Problems	29
If you cannot print to a parallel port printer	29
If you cannot print to a USB printer	30
Scanner Problems	31
Modem Problems	32
Mouse Problems	34
Keyboard Problems	35
Drive Problems	36
If you cannot save a file to a floppy disk	36
If you cannot play a music CD or install a program from a CD	37
If you cannot play a DVD movie	38
If the CD-RW drive stops writing	38
If you have a hard drive problem	39
Network Problems	39
Microsoft® Windows® Error Messages	40
General Program Problems	41
A program crashes	41
A program stops responding	41
A program error causes the system to lock up	41
A solid blue screen appears	41
A program is designed for an earlier Windows operating system	42
Internet Connection Problems	42
If you have a problem with your Internet connection	42
E-Mail Problems	44
Resolving Other Technical Problems	44
Reinstalling Drivers	44
Using the Windows XP Device Driver Rollback	46
Resolving Software and Hardware Incompatibilities	47
Windows XP	47
Windows Me	48
Windows 2000	49
Using System Restore	50
Creating a Restore Point	51
Restoring the Computer to an Earlier Operating State	52
Undoing the Last System Restore	53
Reinstalling Windows XP	53
Reinstalling Windows Me	55
Reinstalling Windows 2000	57
Adding Parts	61
Front and Back View of the Computer	62
Reattaching the Front Door and Hinge Arms	64
Reattaching the Front Door	64
Reattaching the Hinge Arms	65
Opening the Computer Cover	67
Looking Inside Your Computer	68
System Board	70
Adding Cards	71
Removing Cards	73
Adding Memory	75
RDRAM Overview	76
Replacing the AGP Card	80
Adding a Second Hard Drive	81
Adding Other Drives	84
5.25-Inch Devices	85
3.5-Inch Devices	87
Closing the Computer Cover	90
Appendix	91
Specifications	92
Standard Settings	96
Viewing Settings	97
System Setup Program Screens	98
Clearing Forgotten Passwords	98
Replacing the Battery	99
Dell Technical Support Policy (U.S. Only)	101
Definition of \	101
Definition of \	102
Contacting Dell	102
Returning Items for Warranty Repair or Credit	117
Regulatory Information	117
NOM Information (Mexico Only)	119
Limited Warranties and Return Policy	120
One-Year Limited Warranty (U.S. Only)	120
Two-Year Limited Warranty (U.S. Only)	122
Three-Year Limited Warranty (U.S. Only)	126
Four-Year Limited Warranty (U.S. Only)	129
One-Year Limited Warranty (Canada Only)	132
Two-Year Limited Warranty (Canada Only)	134
Three-Year Limited Warranty (Canada Only)	137
\	141

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Solving Problems

If you have a hard drive problem

Network Problems

CAN

ISK

Windows XP and Windows 2000

In Windows XP click the

Start

button, and then click

My Computer

. In

Windows 2000 d

ouble-click the

My Computer

icon on the Windows desktop.

Right-click on the drive letter (local disk) that you want to scan for errors, and

then click

Properties

Click the

Tools

tab.

Under

Error-checking

, click

Check Now

Click

Start.

Windows Me

Click the

Start

button, point to

Programs

—>

Accessories

—>

System Tools

, and

then click

ScanDisk

HECK

FOR

INTERRUPT

REQUEST

CONFLICTS

—

See page 47.

HECK

THE

NETWORK

CABLE

CONNECTOR

—

Ensure that the network

cable connector is firmly connected to the connector on the computer and the

network wall jack as shown on the

START HERE

sheet for your computer.

HECK

THE

NETWORK

LIGHTS

THE

BACK

THE

COMPUTER

—

green light indicates a 10-Mbps network connection, and an orange light

indicates a 100-Mbps network connection. The light blinks amber when there is

any network traffic. If the light is dark, try replacing the network cable.

ESTART

THE

COMPUTER

—

Try to log on to the network again.

ONTACT

YOUR

NETWORK

ADMINISTRATOR

—

Verify that your network

settings are correct and that the network is functioning.

HECK

FOR

INTERRUPT

REQUEST

CONFLICTS

—

See page 47.