Dell E2314H Dell / E2214H User Guide - Page 50

Troubleshooting

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Missing Pixels Stuck-on Pixels Brightness Problems Geometric Distortion Horizontal/Vertical Lines LCD screen has spots • Cycle power on-off. • Pixel that is permanently off is a natural defect that can occur in LCD technology. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/support/ monitors. LCD screen has bright • Cycle power on-off. spots • Pixel that is permanently off is a natural defect that can occur in LCD technology. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/support/ monitors. Picture too dim or too • Reset the monitor to Factory bright Settings. • Auto Adjust via OSD. • Adjust brightness & contrast controls via OSD. Screen not centered • Reset the monitor to Factory correctly Settings. • Auto Adjust via OSD. • Adjust brightness & contrast controls via OSD. NOTE: When using 'DVI-D', the positioning adjustments are not available. Screen has one or more lines • Reset the monitor to Factory Settings. • Perform Auto Adjust via OSD. • Adjust Phase and Pixel Clock controls via OSD. • Perform monitor self-test feature check and determine if these lines are also in self-test mode. • Check for bent or broken pins in the video cable connector. NOTE: When using 'DVI-D', the Pixel Clock and Phase adjustments are not available. 50  Troubleshooting

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50
Troubleshooting
Missing Pixels
LCD screen has spots
•
Cycle power on-o².
•
Pixel that is permanently o² is a
natural defect that can occur in
LCD technology.
³or more information on Dell
Monitor Quality and Pixel Policy,
see Dell Support site at:
monitors
.
Stuck-on Pixels
LCD screen has bright
spots
•
Cycle power on-o².
•
Pixel that is permanently o² is a
natural defect that can occur in
LCD technology.
³or more information on Dell
Monitor Quality and Pixel Policy,
see Dell Support site at:
monitors
.
Brightness Problems
Picture too dim or too
bright
•
Reset the monitor to
Factory
Settings
.
•
Auto Adjust via OSD.
•
Adjust brightness & contrast
controls via OSD.
Geometric Distortion
Screen not centered
correctly
•
Reset the monitor to
Factory
Settings
.
•
Auto Adjust via OSD.
•
Adjust brightness & contrast
controls via OSD.
NOTE
: When using ‘DVI-D’, the
positioning adjustments are not
available.
Horizontal/Vertical
Screen has one or
•
Reset the monitor to
Factory
Lines
more lines
Settings
.
•
Perform Auto Adjust via OSD.
•
Adjust Phase and Pixel Clock
controls via OSD.
•
Perform monitor self-test
feature check and determine if
these lines are also in self-test
mode.
•
Check for bent or broken pins
in the video cable connector.
NOTE
: When using ‘DVI-D’,
the Pixel Clock and Phase
adjustments are not available.