Dell E2314H Dell / E2214H User Guide - Page 52

Product-Specific Problems, Dell Soundbar Problems

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Product-Specific Problems Specific Symptoms Screen image is too small Cannot adjust the monitor with the buttons on the front panel No Input Signal when user controls are pressed The picture does not fill the entire screen What You Experience Image is centered on screen, but does not fill entire viewing area OSD does not appear on the screen Possible Solutions • Reset the monitor to Factory Settings. • Turn off the monitor, unplug the power cord, plug back, and then turn on the monitor. No picture, the LED • Check the signal source. Ensure light is white. When the computer is not in the you press "up", "down" power saving mode by moving the mouse or pressing any key or "Menu" key, the on the keyboard. message " No input signal" will appear. • Check whether the signal cable is plugged in properly. Re-plug the signal cable if necessary. • Reset the computer or video player. The picture cannot fill • Due to different video formats the height or width of the screen (aspect ratio) of DVDs, the monitor may display in full screen. • Run the built-in diagnostics. NOTE: When choosing DVI-D mode, the Auto Adjust function is not available. Dell Soundbar Problems Common Symptoms What You Possible Solutions No sound for system where the Soundbar draws power from an AC adapter Experience No power to • Turn the Power/Volume knob Soundbar - the power on the Soundbar clockwise to the middle position; check if indicator is off the power indicator (white LED) on the front of the Soundbar is illuminated. • Confirm that the power cable from the Soundbar is plugged into the adapter. 52  Troubleshooting

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52
Troubleshooting
Product-Specific Problems
Specific Symptoms
What You
Experience
Possible Solutions
Screen image is too
small
Image is centered on
screen, but does not
Fll entire viewing area
•
Reset the monitor to
Factory
Settings
.
Cannot adjust the
monitor with the
buttons on the front
panel
OSD does not appear
on the screen
•
Turn o² the monitor, unplug
the power cord, plug back, and
then turn on the monitor.
No Input Signal when
user controls are
pressed
No picture, the LED
light is white. When
you press “up”, “down”
or “Menu” key, the
message “ No input
signal” will appear.
•
Check the signal source. Ensure
the computer is not in the
power saving mode by moving
the mouse or pressing any key
on the keyboard.
•
Check whether the signal cable
is plugged in properly. Re-plug
the signal cable if necessary.
•
Reset the computer or video
player.
The picture does not
Fll the entire screen
The picture cannot Fll
the height or width of
the screen
•
Due to di²erent video formats
(aspect ratio) of DVDs, the
monitor may display in full
screen.
•
Run the built-in diagnostics.
NOTE
: When choosing DVI-D mode, the Auto Adjust
function is not
available.
Dell Soundbar Problems
Common Symptoms What You
Experience
Possible Solutions
No sound for system
where the Soundbar
draws power from an
AC adapter
No power to
Soundbar - the power
indicator is o²
•
Turn the Power/Volume knob
on the Soundbar clockwise to
the middle position; check if
the power indicator (white LED)
on the front of the Soundbar is
illuminated.
•
ConFrm that the power cable
from the Soundbar is plugged
into the adapter.