Dell EqualLogic PS6210XV PS6210 Hardware Owners Manual - Page 44

Power Supply Failure, Array Cooling Problems, Control Module Failures, PS6210 Hardware Owner's Manual

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PS6210 Hardware Owner's Manual 5 Troubleshooting Your Array Power Supply Failure 1. Locate the faulty power supply and determine the status of the LEDs. If the power LED is not lit, check the power cord and power source into which the power supply is connected. - Connect another device to the power source to verify if it is working. - Connect the cable to a different power source. - Replace the power cable. If the problem is not resolved, or if the power supply's fault indicator is lit, see Contacting Dell on page v. Power supply and cooling modules are hot-swappable. Dell does not recommend hot-swapping a DC power supply module. The array can operate on a single power supply; however, both modules must be installed to ensure proper cooling. A single power supply and cooling module can be removed from a powered-on array for a maximum of 5 minutes. 2. Reseat the power supply by removing and reinstalling it. See Removing a Power Supply and Cooling Module on page 33. After installing a power supply, allow several seconds for the array to recognize the power supply and to determine if it is working properly. If the problem is not resolved, see Contacting Dell on page v. Array Cooling Problems Check for and correct any of the following situations: • Fan failures-review member status in the GUI or CLI messages indicating fan failure. Fan failures will require replacement of a power supply unit. • Empty drive bays (no drive or drive blank) or empty controller slot. • Ambient temperature is too high. See the Technical Specifications for the array in the Dell EqualLogic PS6210 Series Array Installation and Setup Guide. • External airflow is obstructed by cables or other items in the rack. If the problem is not resolved, see Contacting Dell on page v. Control Module Failures 1. Check the control module status LEDs. See Interpreting Control Module LEDs on page 16 for more information. 2. Reseat the control module and wait for 30 seconds. See Replacing a Control Module on page 20. If the problem is not resolved, see Contacting Dell on page v. 38

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Power Supply Failure
1.
Locate the faulty power supply and determine the status of the LEDs.
If the power LED is not lit, check the power cord and power source into which the power supply
is connected.
–
Connect another device to the power source to verify if it is working.
–
Connect the cable to a different power source.
–
Replace the power cable.
If the problem is not resolved, or if the power supply’s fault indicator is lit,
see
Contacting Dell on
page v
.
Power supply and cooling modules are hot-swappable.
Dell does not recommend hot-swapping a DC power supply module.
The array can operate on a single power supply; however, both modules must be installed to
ensure proper cooling. A single power supply and cooling module can be removed from a pow-
ered-on array for a maximum of 5 minutes.
2.
Reseat the power supply by removing and reinstalling it. See
Removing a Power Supply and
Cooling Module on page 33
.
After installing a power supply, allow several seconds for the array to recognize the power supply
and to determine if it is working properly.
If the problem is not resolved,
see
Contacting Dell on page v
.
Array Cooling Problems
Check for and correct any of the following situations:
•
Fan failures–review member status in the GUI or CLI messages indicating fan failure. Fan
failures will require replacement of a power supply unit.
•
Empty drive bays (no drive or drive blank) or empty controller slot.
•
Ambient temperature is too high. See the Technical Specifications for the array in the
Dell
EqualLogic PS6210 Series Array Installation and Setup Guide
.
•
External airflow is obstructed by cables or other items in the rack.
If the problem is not resolved,
see
Contacting Dell on page v
.
Control Module Failures
1.
Check the control module status LEDs. See
Interpreting Control Module LEDs on page 16
for
more information.
2.
Reseat the control module and wait for 30 seconds. See
Replacing a Control Module on page 20
.
If the problem is not resolved,
see
Contacting Dell on page v
.
38
PS6210 Hardware Owner's Manual
5 Troubleshooting Your Array