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Dell Inspiron 15R 5520 Me and My Dell - Page 155

Getting Help and Contacting Dell, Self-Help Options, Accessing Windows Help and Support

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Getting Help and Contacting Dell If you need information about Dell products or services, or if you experience problems using your computer, you can get help from one of the self-help resources, or you can call Dell to get help from a Dell technician. Self-Help Options Accessing Windows Help and Support: Windows 8 Swipe from the right-edge (or move your pointer to the upper-right corner) of the screen, and then click Search charm. Type Help and Support in the search box and press . Windows 7 Click Start → Help and Support. See www.microsoft.com for more information about your Microsoft Windows operating system. You can learn about Dell product and services at the following websites: • www.dell.com • www.dell.com/ap (Asian/Pacific countries only) • www.dell.com/jp (Japan only) • www.euro.dell.com (Europe only) • www.dell.com/la (Latin American and Caribbean countries) • www.dell.ca (Canada only) Dell Support website provides access to troubleshooting wizards, user manuals, technical help blogs, download Dell driver and software updates, and so on. You can access Dell Support through the following websites and e-mail addresses: Dell Support Websites • support.dell.com • support.jp.dell.com (Japan only) • support.euro.dell.com (Europe only) • supportapj.dell.com (Asia Pacific only) Getting Help and Contacting Dell  155

Section	Page
Charms Sidebar	15
Signing in to Windows 8	16
Closing a Windows 8 app	17
Turning off your computer – Windows 8	17
Power Adapter	21
Battery	22
Laptop Battery	22
Conserving the Battery Power	22
Coin-Cell Battery	23
Improving the Battery Performance	23
Touchpad	24
About Touchpad	24
Touchpad Gestures	24
Scroll	24
Zoom	26
Rotate	27
Flick	28
My Favorites	28
Desktop	28
Display	29
3D Display	29
Wireless Display	29
Touchscreen Display	30
Touchscreen Gestures	30
Zoom	30
Dwell	31
Flick	31
Scroll	31
Rotate	32
Keyboard	33
Backlit Keyboard	34
Keyboard Connection Types	35
Locating the Service Tag and Express—Service Code	36
Locating the Label on Your Computer	36
Using Dell’s Online System Profiler	36
Storage	36
About Storage Devices	36
Internal Storage Devices	37
Hard Drives	37
Solid-State Drives	37
Removable Storage Devices	37
Optical Discs	38
Memory Cards	38
Memory Module	39
System Board	40
Processor	42
Computer Fan	43
Heat Sink	43
Thermal Grease	44
Video Cards	44
TV Tuners	45
Speakers	46
Webcam	46
Enabling a Webcam	47
Dell Webcam Manager	47
ExpressCards	48
Communication Devices	49
Setting Up Your Laptop	55
Setting Up Your Desktop	57
Internet	59
Setting Up a Wired Internet Connection	59
Setting Up a Wireless Internet Connection	60
Display	61
Setting Up Your Display	61
Setting Up 3D Display	62
Setting Up Wireless Display	64
Digital Visual Interface Connector Cables	65
Audio	66
Setting Up 5.1 Audio	66
Setting Up 7.1 Audio	68
Setting Up Your Printer	70
Setting Up Your Webcam	71
Installing Your USB Wireless Adapter	71
Battery	75
Charging Laptop Battery	75
Improving the Battery Performance	75
Dell Desktop Mode	76
Dell Desktop Mode	76
Keyboard	77
General Keyboard Shortcuts	77
Changing Keyboard Input Language	79
Using Numeric Keypad on a Laptop Computer	80
Touchpad	81
Using Your Touchpad	81
Touchpad Gestures	81
Scroll	81
Zoom	83
Rotate	84
Flick	84
My Favorites	84
Desktop	84
Touchscreen	85
Using a Touchscreen Display	85
Using a Touchscreen Display	85
Audio Connectors	89
Types of audio connectors	89
5.1 Audio	90
7.1 Audio	90
USB	90
USB Connectors	90
USB Standards	91
Digital Visual Interface (DVI)	92
DisplayPort/Mini–DisplayPort	92
Advantages of DisplayPort	93
HDMI	93
Advantages of HDMI	93
eSATA Connector	94
S/PDIF	94
IEEE 1394	94
Key Features	94
Types of IEEE 1394 Cables	95
Comparing USB and IEEE 1394	96
Network	99
Local Area Network (LAN)	99
Wireless Local Area Network (WLAN)	100
Wireless Wide Area Network (WWAN)	100
Wireless Personal Area Network (WPAN)	100
Worldwide Interoperability for Microwave Access (WiMAX)	101
Setting Up Your Network	101
Setting Up a Wired Network	101
Setting Up Wireless Network	102
Setting Up Your Internet Connection	102
Setting Up a Local Area Network	103
Setting Up a Wired Internet Connection	103
To set up WLAN:	103
Setting Up a Wireless Local Area Network	104
To set up WLAN:	104
Checking Your Wireless Network Card	105
Setting Up a Wired Internet Connection	105
Setting Up a Wireless Internet Connection	107
Computrace	111
About Computrace	111
Enabling Computrace	112
Getting Help on Computrace	112
My Dell Downloads	113
My Dell Support Center	113
Downloading or Upgrading Dell Support Center	113
PC Checkup Utilities	114
Solution Station	114
Solution Station Offerings	115
Dell QuickSet	116
Installation	116
NVIDIA 3DTV Play	116
3D Games	116
Playing Games in 3D	116
Keyboard Shortcuts	117
Customizing Keyboard Shortcuts	118
3D Photos	118
DellConnect	118
DellConnect	118
Using DellConnect	118
About Restoring Your Operating System – Windows 8	123
Dell Backup and Recovery	123
Dell Backup and Recovery - Windows 8	123
Dell Backup and Recovery Basic – Windows 8	124
Dell Backup and Recovery Professional – Windows 8	125
System Recovery Media	126
System Recovery Media – Windows 8	126
Restoring Your Computer Using System Recovery Media – Windows 8	126
Restoring Your Operating System	127
System Restore	127
About System Restore	127
Starting System Restore	128
Undoing the Last System Restore	128
Dell DataSafe Local Backup	129
About Dell DataSafe Local Backup	129
Dell DataSafe Local Backup	129
Dell DataSafe Local Backup Basic	130
Dell DataSafe Local Backup Professional	130
System Recovery Media	131
About System Recovery Media	131
Restoring Your Computer Using System Recovery Media	131
Dell Factory Image Restore	132
About Dell Factory Image Restore	132
Starting Dell Factory Image Restore	132
Operating System Disc	133
About Operating System Disc	133
Reinstalling the Operating System Using the Operating System Disc	133
Diagnostics	137
Pre-Boot System Assessment	137
Invoking PSA	137
Enhanced PSA	138
Invoking ePSA	138
Beep Codes	139
Troubleshooting	140
Display Screen is Difficult to Read	140
Desktop	140
Laptop	141
No Display on the Screen or Screen is Blank	142
Desktop	142
Laptop	143
Keyboard Not Working, Not Detected, or Working Intermittently	143
External Keyboard	143
Laptop Keyboard	144
System Setup (BIOS)	147
Entering System Setup (BIOS)	147
System Setup Screens	148
Changing the Boot Sequence for the Current Boot	149
Changing the Default Boot Sequence	150
Flashing the BIOS	150
Getting Help and Contacting Dell	155
Self-Help Options	155
Accessing Windows Help and Support:	155
Contacting Dell	156
Before Calling Dell	159
Computer Maintenance	160
Ergonomic Instructions for Desktops	160
Ergonomic Instructions for Laptops	162
Dell and the Environment	164
Regulatory Compliance Policy	165
Contact Details for Regulatory Compliance Web site	165
Additional Compliance Information	165
Migration Tips	166
Migrating to Windows 7 From an Earlier Windows Operating System	166
Transfer Methods	167
Power Management	167