Dell Inspiron 5370 Inspiron 13 5000 Service Manual - Page 119

Troubleshooting, Flea power release, Flashing the BIOS

Page 119 highlights

Troubleshooting Flea power release Flea power is the residual static electricity that remains on the computer even after it has been powered off and the battery has been removed. The following procedure provides the instructions on how to conduct flea power release: 1 Turn off your computer. 2 Remove the base cover. 3 Press and hold the power button for 15 seconds to drain the flea power. 4 Replace the base cover. 5 Turn on your computer. Flashing the BIOS You may need to flash (update) the BIOS when an update is available or when you replace the system board. Follow these steps to flash the BIOS: 1 Turn on your computer. 2 Go to www.dell.com/support. 3 Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click Drivers & downloads → Find it myself. 5 Select the operating system installed on your computer. 6 Scroll down the page and expand BIOS. 7 Click Download to download the latest version of the BIOS for your computer. 8 After the download is complete, navigate to the folder where you saved the BIOS update file. 9 Double-click the BIOS update file icon and follow the instructions on the screen. 119

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Troubleshooting
Flea power release
Flea power is the residual static electricity that remains on the computer even after it
has been powered
off
and the battery has been removed. The following procedure
provides the instructions on how to conduct
flea
power release:
1
Turn
off
your computer.
2
Remove the
base cover
.
3
Press and hold the power button for 15 seconds to drain the
flea
power.
4
Replace the
base cover
.
5
Turn on your computer.
Flashing the BIOS
You may need to
flash
(update) the BIOS when an update is available or when you
replace the system board.
Follow these steps to
flash
the BIOS:
1
Turn on your computer.
2
Go to
www.dell.com/support
.
3
Click
Product support
, enter the Service Tag of your computer, and then click
Submit
.
NOTE: If you do not have the Service Tag, use the auto-detect feature
or manually browse for your computer model.
4
Click
Drivers & downloads
Find it myself
.
5
Select the operating system installed on your computer.
6
Scroll down the page and expand
BIOS
.
7
Click
Download
to download the latest version of the BIOS for your computer.
8
After the download is complete, navigate to the folder where you saved the
BIOS update
file.
9
Double-click the BIOS update
file
icon and follow the instructions on the screen.
119