Dell Latitude 100L Owner's Manual - Page 62

Video and Display Problems, If the display is blank - diagnostic lights

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www.dell.com | support.dell.com FILE LOCATION: C:\Documents and Settings\patricia_drake\Desktop\New Folder\D5016c70.fm I N V A L I D C O N F I G U R A T I O N I N F O R M A T I O N - P L E A S E R U N S YS T E M S E T U P P R O G R A M - The system configuration information does not match the hardware configuration. This message is most likely to occur after a memory module is installed. Correct the appropriate options in the system setup program. See "Using the System Setup Program" on page 98. K E Y B O A R D C L O C K L I NE F A I L U R E - For external keyboards, check the cable connection. Run the Keyboard Controller test as described in "Dell Diagnostics." K E Y B O A R D C O N T R O L L E R F A I L U R E - For external keyboards, check the cable connection. Restart the computer, and avoid touching the keyboard or the mouse during the boot routine. Run the Keyboard Controller test as described in "Dell Diagnostics" (see page 59). K E Y B O A R D D A T A L I N E F A I L U R E - For external keyboards, check the cable connection. Run the Keyboard Controller test as described in "Dell Diagnostics" (see page 59). K E Y B O A R D S T U C K K E Y F A I L U R E - For external keyboards or keypads, check the cable connection. Restart the computer, and avoid touching the keyboard or keys during the boot routine. Run the Stuck Key test as described in "Dell Diagnostics" (see page 59). Video and Display Problems If the display is blank NOTE: If you are using a program that requires a higher resolution than your computer supports, it is recommended that you attach an external monitor to your computer. CHECK THE LIGH T - When the light is blinking, the computer has power. • If the mode. light is blinking, the computer is in standby mode-press the power button to exit standby • If the light is off, press the power button. • If the light is on, your power management settings may have caused the display to turn off. Try pressing any key or move the cursor to exit standby mode. C H E C K T H E B A TT E R Y - If you are using a battery to power your computer, the battery charge may be depleted. Connect the computer to an electrical outlet using the AC adapter, and turn on the computer. DELL CONFIDENTIAL - PRELIMINARY 3/18/04 - FOR PROOF ONLY 62 Solving Problems

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62
Solving Problems
www.dell.com | support.dell.com
FILE LOCATION:
C:\Documents and Settings\patricia_drake\Desktop\New Folder\D5016c70.fm
DELL CONFIDENTIAL – PRELIMINARY 3/18/04 – FOR PROOF ONLY
Video and Display Problems
If the display is blank
NOTE:
If you are using a program that requires a higher resolution than your computer supports, it is
recommended that you attach an external monitor to your computer.
I
NVALID
CONFIGURATION
INFORMATION
-
PLEASE
RUN
S
YSTEM
S
ETUP
P
ROGRAM
—
The system
configuration information does not match the hardware configuration. This message is most likely to
occur after a memory module is installed. Correct the appropriate options in the system setup program.
See "Using the System Setup Program" on page 98.
K
EYBOARD
CLOCK
LINE
FAILURE
—
For external keyboards, check the cable connection. Run the
Keyboard Controller
test as described in "Dell Diagnostics."
K
EYBOARD
CONTROLLER
FAILURE
—
For external keyboards, check the cable connection. Restart the
computer, and avoid touching the keyboard or the mouse during the boot routine. Run the Keyboard
Controller test as described in "Dell Diagnostics" (see page 59).
K
EYBOARD
DATA
LINE
FAILURE
—
For external keyboards, check the cable connection. Run the
Keyboard Controller test as described in "Dell Diagnostics" (see page 59).
K
EYBOARD
STUCK
KEY
FAILURE
—
For external keyboards or keypads, check the cable connection.
Restart the computer, and avoid touching the keyboard or keys during the boot routine. Run the Stuck
Key
test as described in "Dell Diagnostics" (see page 59).
C
HECK
THE
LIGHT
—
When the
light is blinking, the computer has power.
•
If the
light is blinking, the computer is in standby mode—press the power button to exit standby
mode.
•
If the
light is off, press the power button.
•
If the
light is on, your power management settings may have caused the display to turn off. Try
pressing any key or move the cursor to exit standby mode.
C
HECK
THE
BATTERY
—
If you are using a battery to power your computer, the battery charge may be
depleted. Connect the computer to an electrical outlet using the AC adapter, and turn on the
computer.