Dell Latitude 13 2-in-1 Latitude 13 Quick Start Guide - Page 30
System problem, Problems, Possible causes, Possible solutions, Power, Settings, Restart
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System problem Problems Tablet does not turn on Possible causes The battery is completely discharged. Tablet does not turn off Tablet locks up Tablet is not responding or behaving unexpectedly • Driver failure • Operating system failure • Virus/Malware Software or feature is not working as expected Docking station not working as expected connect to, or temporarily turn off the wireless connection on your tablet. • Use your tablet in airplane mode. Possible solutions 1. Charge the tablet for at least 4 hours. 2. Press and hold the Power button for 4 seconds. Press and hold the Power button for 11 seconds to perform a hard shut down. 1. Press and hold the power button for 11 seconds to perform a hard shut down. 2. Remove the power supply and unplug / plug the battery. 1. Shut down and restart your tablet. 2. Refresh the tablet. 3. Contact Dell's support service. Go to dell.com/ support or dell.com/ contactdell. Restart your tablet. Software updates may have been downloaded in the background. Swipe from the right edge of the display to access the Charms bar and touch Settings→ Power→ Restart to restart the tablet. Un-dock / Re-dock your tablet. If the issue still continues, power cycle your tablet on the dock. 30