Dell Latitude 13 3380 Latitude 3380 Owners Manual - Page 65
Running the ePSA diagnostics
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NOTE: Some tests for specific devices require user interaction. Always ensure that you are present at the computer terminal when the diagnostic tests are performed. Running the ePSA diagnostics 1 Power-on the computer. 2 As the computer boots, press the F12 key as the Dell logo appears. 3 On the boot menu screen, select the Diagnostics option. The Enhanced Pre-boot System Assessment window is displayed. 4 Click the arrow key at the bottom left corner. Diagnostics front page is displayed. 5 Press the arrow in the lower-right corner to go to the page listing. The items detected are listed. 6 To run a diagnostic test on a specific device, press Esc and click Yes to stop the diagnostic test. 7 Select the device from the left pane and click Run Tests. 8 If there are any issues, error codes are displayed. Note the error code and validation number and contact Dell. Troubleshooting 65