Dell Latitude D830 User's Guide

Dell Latitude D830 - Core 2 Duo Laptop Manual

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  • Dell Latitude D830 | User's Guide - Page 1
    Dell™ Latitude™ D830 User's Guide Model PP04X
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    are registered trademarks of Intel Corporation; Microsoft, Outlook, Windows Vista, and Windows are either registered trademarks or trademarks of Microsoft Corporation; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license; EMC is a registered trademark of
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    the Operating System CD 27 Windows Vista 28 3 Using a Battery Battery Performance 29 Checking the Battery Charge 30 Dell™ QuickSet Battery Meter 30 Microsoft® Windows® Power Meter 30 Charge Gauge 30 Low-Battery Warning 31 Conserving Battery Power 31 Power Management Modes 31 Standby Mode
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    Replacing the Battery 33 Storing a Battery 34 4 Using the Keyboard Numeric Keypad 35 Key Combinations 35 System Functions 35 Battery 36 Display Functions 36 Power Management 36 Microsoft® Windows® Logo Key Functions 36 Touch Pad 37 Customizing the Touch Pad and Track Stick 38 Changing the
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    Windows® XP 45 Windows Vista 45 Using an External Monitor as Your Primary Display: Swapping Primary and Secondary Displays 46 Microsoft® Windows® XP 46 Windows Vista 46 Using the Ambient Light to a WLAN 52 Monitoring the Status of Wireless Network Connections Through Dell™ QuickSet 53 Mobile
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    Stolen 68 10 Troubleshooting Diagnostic Lights 71 Diagnostic Light Codes During POST 71 Dell Technical Update Service 73 Dell Diagnostics 73 When to Use the Dell Diagnostics 73 Starting the Dell Diagnostics From Your Hard Drive 73 Starting the Dell Diagnostics From the Drivers and Utilities
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    Accessing the Dell Support Utility 76 Clicking the Dell Support Icon 76 Double-Clicking the Dell Support Icon 77 Drive Problems 77 CD and DVD drive problems 78 Hard drive problems 78 E-Mail, Modem, and Internet Problems 79 Error Messages 80 IEEE 1394 Device Problems 83 Keyboard Problems 83
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    Travel Tips 98 Traveling by Air 98 13 Reinstalling Software Drivers 99 What Is a Driver 99 Identifying Drivers 99 Reinstalling Drivers and Utilities 100 Using the Hardware Troubleshooter Tool in Microsoft Windows XP and Windows Vista Operating Systems 102 Restoring Your Operating System 102
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    Your Computer 107 Before Working Inside Your Computer 107 Hard Drive 108 Returning a Hard Drive to Dell 110 Media Bay 110 Removing the Device Security Screw 110 Removing and Installing Media Bay Devices 111 Hinge Cover 112 Keyboard 113 Memory 115 Subscriber Identity Module (SIM) Card 119
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    Order-Status Service 141 Problems With Your Order 141 Product Information 141 Returning Items for Warranty Repair or Credit 141 Before You Call 142 Contacting Dell 143 18 Appendix Cleaning Your Computer 145 Computer, Keyboard, and Display 145 Touch Pad 145 Mouse 146 Floppy Drive 146 CDs
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    page 73). Readme files may be included on your CD to provide last-minute updates about technical changes to your computer or advanced technicalreference material for technicians or experienced users. NOTE: Drivers and documentation updates can be found at support.dell.com. Finding Information 11
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    instructions • Regulatory information • Ergonomics information • End User License Agreement • Service Tag and Express Service Code • Microsoft Windows License Label NOTE: This document is available as a PDF at support.dell.com. Dell™ Product Information Guide Service Tag and Microsoft® Windows
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    , and enter your Service Tag. 2 Select Drivers & Downloads and click Go. 3 Click your operating system and search for the keywords Notebook System Software. NOTE: The support.dell.com user interface may vary depending on your selections. • Software upgrades and troubleshooting hints - Frequently
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    Here Windows Help and Support Center 1 Click Start or →Help and Support. 2 Type a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions on the screen. • Information on network activity, the Power Management Dell
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    About Your Computer Front View 1 2 3 13 12 4 11 10 5 9 6 8 7 About Your Computer 15
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    1 display latch 4 device status lights 7 touch pad 10 keyboard status lights 13 ambient light sensor 2 display 3 power button 5 speakers (2) 6 keyboard 8 touch pad/track stick buttons 9 track stick 11 volume control buttons 12 mute button D I S P L A Y L A T C H - Keeps the display closed. D
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    off the computer while the light is flashing. Turns on steadily or blinks to indicate battery charge status. Turns on when wireless devices are enabled. To enable or disable WiFi, use the wireless switch on the left side of the computer. Turns on when Bluetooth® wireless technology is enabled. To
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    KEYBOARD STATUS LIGHTS The green lights located above the keyboard indicate the following: 9 Turns on when off the speakers. A M B I E N T L I G H T S E N S O R - Helps to control display brightness. For more information, see "Using the Ambient Light Sensor" on page 46. 18 About Your Computer
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    5 ExpressCard slot 7 Wi-Fi Catcher™ light 8 PC Card slot 3 IEEE 1394 connector 6 wireless not store your Dell™ computer in a problem with the fan or the computer. I E E E 1 3 9 4 C O N N E C T O R - Connects devices supporting IEEE 1394 high-speed transfer rates, such as some digital video cameras
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    scanning for wireless networks, see "Dell™ WiFi Catcher™ Network Locator" on page 56. NOTE: The wireless switch does not detect Mobile Broadband networks or networks that use internal cards with Bluetooth technology. 1 2 3 4 1 "off" position 4 Wi-Fi Catcher light 20 About Your Computer 2 "on
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    Cards" on page 59. S M A R T C A R D S L O T - Supports one smart card (see "Smart Cards" on page 63). Right Side View 1 2 1 media bay 2 USB connectors (2) M E D I A B A Y - Supports a floppy drive, optical drives, a second battery, or a second hard drive (see "Media Bay" on page 110). About
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    a network. The two lights next to the connector indicate status and activity for wired network connections. For information on using the network adapter, see the device user's guide supplied with your computer (see "Connecting a Network or Broadband Modem Cable" on page 49). S-VIDEO TV-OUT CONNECTOR
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    such as a mouse, keyboard, or printer. Can also be used for peripherals that require more than 5 V of power. MODEM CONNECTOR (RJ-11 ). SERIAL CONNECTOR Connects serial devices, such as a mouse or handheld device. VIDEO CONNECTOR Connects video devices, such as a monitor. A C A D A P T E R C O N N
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    However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to the power strip or when the computer gets hot. Fan noise is normal and does not indicate a problem with the fan or the computer. CAUTION: Do not block, push objects into
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    5 1 battery-bay latch release 4 docking-device connector 4 3 2 battery 5 fan air vents 3 memory module cover 6 hard drive B A T T E R Y - B A Y L A T C H R E L E A S E - Releases the battery. See "Replacing the Battery" on page 33 for instructions. B A T T E R Y - When a battery is installed
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    by directly connecting a serial cable to the input/output (I/O) ports of the two computers. To instructions on setting up a direct cable connection between two computers, see Microsoft Knowledge Base Article #305621, titled How to Set Up a Direct Cable Connection Between Two Computers in Windows XP
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    , click Next. 3 On the Which computer is this? screen, click New Computer→Next. 4 On the Do you have a Windows XP CD? screen, click I want to create a Wizard Disk in the following drive→Next. 5 Insert the removable media, such as a writable CD, and click OK. 6 When the disk creation completes and
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    your settings and files and click Next. Follow the instructions on the screen. The wizard reads the collected support.dell.com for document #PA1089586 (How Do I Transfer Files From My Old Computer to My New Dell Computer Using the Microsoft® Windows® XP Operating System?). NOTE: Access to the Dell
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    to alert you when the battery charge is low (see "Configuring Power Management Settings" on page 33). CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The lithium ion battery is designed to work
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    . Checking the Battery Charge The Dell QuickSet Battery Meter, the Microsoft Windows Power Meter window and battery meter icon ( or ), the battery charge gauge and health gauge, and the low-battery warning provide information on the battery charge. Dell™ QuickSet Battery Meter If Dell QuickSet is
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    set to change when you press the power button, close the display, or press . NOTE: See "Power Management Modes" on page 31 for more information on conserving battery power. Power Management Modes Standby Mode Standby mode conserves power by turning off the display and the hard drive after
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    hibernate mode if the battery charge level becomes critically low. To manually enter hibernate mode: • Click Start→Turn off computer, press and hold , and then click Hibernate. or • Depending on how you set the power management options in the Power Options Properties window or the QuickSet
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    →Control Panel→ Performance and Maintenance→Power Options. For information on any field in the Power Options Properties window, click the question mark icon on the title bar and then click on the area where you need information. Charging the Battery NOTE: With Dell™ ExpressCharge™, when the computer
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    your docking device for instructions. 2 Ensure that the computer is turned off. 3 Slide the battery-bay latch release on the bottom of the computer until the release clicks. 4 Using the tab on the battery, lift the battery out of the computer. 2 3 1 1 battery tab 2 battery 3 battery-bay latch
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    keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. and press the desired key. • To enable the keypad, press . The 9 light indicates that the keypad is active. • To disable the keypad, press again. Key Combinations
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    key on an external monitor). Power Management Activates a power management mode. You can reprogram this keyboard shortcut to activate a different power management mode using the Advanced tab in the Power Options Properties window (see "Configuring Power Management Settings" on
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    Keyboard. For information about the Control Panel, see the Windows Help and Support Center (click the Start button or the Windows Vista® Start button →Help and Support. Touch Pad The touch pad detects the cursor, lightly slide your finger over the touch pad. • To select an object, lightly tap once
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    and close the window. Changing the Track Stick Cap You can replace your track stick cap if it wears down from prolonged use or if you prefer a different color. You can purchase additional caps by visiting the Dell website at www.dell.com. 1 Pull the cap off the track stick. 38 Using the Keyboard
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    2 Align the new cap over the square track-stick post and gently press the cap down onto the post. NOTICE: The track stick can damage the display if it is not properly seated on the post. 3 Test the track stick to ensure that the cap is seated properly. Using the Keyboard 39
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    40 Using the Keyboard
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    the tray closed when you are not using the drive. NOTICE: Do not move the computer while playing CDs or DVDs. 1 Press need to install the drivers and software necessary to play DVDs or write data. For more information, see the Drivers and Utilities CD (the Drivers and Utilities CD is optional
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    drive control options, click Help in the Volume Control window. Volume Control Buttons You can adjust the volume resolution and color depth are using too much memory and preventing DVD playback, adjust the display and drag the bar in Screen resolution to change the setting to 1024 by 768 pixels. 3
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    a Dell™ computer is running on battery power, you can conserve power by setting the display brightness to the lowest comfortable setting by pressing and the up- or down-arrow key on the keyboard. NOTE: Brightness key combinations only affect the display on your portable computer, not monitors
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    people with vision impairments. To display a program at a specific resolution, both the video card and the display must support the program, and the necessary video drivers must be installed. NOTE: Use only the Dell-installed video drivers, which are designed to offer the best performance with your
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    system your computer is using. Microsoft® Windows® XP 1 Connect the external monitor, TV, or projector to the supported values. For more information, see your operating system documentation. 6 Click the monitor 2 icon, click the Extend my Windows desktop... check box, and then click Apply. 7 Change
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    click the This is my main monitor check box, and then click Apply. 4 Click OK to close the Display Settings window. Using the Ambient Light Sensor The ambient light sensor is located on the front of the computer display. The sensor detects available environmental light and automatically increases or
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    is increased or decreased accordingly. Dell™ QuickSet allows you to enable or disable the ambient light sensor feature. You can also computer returns the ambient light sensor to the setting (either enabled or disabled) as it was before it was adjusted. NOTE: The ambient light sensor adjusts the
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    48 Using the Display
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    the connection method labeled This computer connects directly to the Internet enables the integrated firewall provided with Windows XP Service Pack 2 (SP2). 2 Complete the checklist. 3 Return to the Network Setup Wizard and follow the instructions in the wizard. Setting Up and Using Networks 49
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    Windows Vista® 1 Click the Windows Vista Start button →Connect To→Set up a connection or network. 2 Select an option under Choose a connection option. 3 Click Next, and then follow the instructions In Microsoft Windows XP, click Start→Connect To→Show all connections. In Microsoft Windows Vista, click
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    window 1 Contact your Internet service provider (ISP) to obtain specific information about the connection troubleshooting information. Install the required software according to the instructions your wireless router to ensure that there is no power connected to the router. NOTE: Wait for a minimum
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    on page 50. NOTE: The following networking instructions do not apply to internal cards with Bluetooth® wireless technology or cellular products. This section provides general procedures for connecting to a network using wireless technology. Specific network names and configuration details vary. See
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    Support. Completing the Connection to the WLAN When you turn on your computer and a network (for which your computer is not configured) is detected in the area, a pop-up appears near the network icon in the notification area (in the lower-right corner of the Windows desktop). Follow the instructions
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    the service area of your cellular service provider. NOTE: Even if you are able to make a call from your cellular phone in a specific geographical , see the Dell Mobile Broadband Card Utility user's guide for instructions. The user's guide is available through the Windows Help and Support Center (or
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    to the Internet, you must activate Mobile Broadband service through your cellular service provider. For instructions and for additional information about using the Dell Mobile Broadband Card Utility, see the user's guide available through the Windows Help and Support Center. To access the Help and
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    the switch to control WiFi network connections. NOTE: The Dell Wi-Fi Catcher Network Locator light appears only when the computer is turned off and wireless networking is activated in the system setup program. While working in Microsoft Windows operating systems, the light is designed not to
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    For more information, see the Help and Support Center for the Microsoft® Windows® XP operating system. To access the Help and Support Center, click the Start button or the Windows Vista® Start button →Help and Support. Setting Up and Using Networks 57
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    58 Setting Up and Using Networks
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    Cards Card Types See "Specifications" on page 131 for information on supported card types. NOTE: A PC Card is not a bootable device. The PC Card slot has one connector that supports a single Type I or Type II card. The PC Card slot supports CardBus technology and extended PC Cards. "Type" of card
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    of the procedures in this section, follow the safety instructions in the Product Information Guide. PC Card 1 Hold the card with its orientation symbol device driver. If the configuration program tells you to load the manufacturer's drivers, use the floppy disk or CD that came with the PC Card.
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    , you can use 34-mm ExpressCards in the PC Card slot. For information about using the PC Card slot, see "PC Card" on page 60. Removing a Card or Blank CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in your Product Information Guide. Using Cards 61
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    NOTICE: Click the icon (in the taskbar) to select a card and stop it from functioning before you remove it from the computer. If you do not stop the card in the configuration utility, you could lose data. Do not attempt to eject a card by pulling its cable, if one is attached. Press the latch and
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    cable lock is a commercially available antitheft device. To use the lock, attach it to the security cable slot on your Dell™ computer. For more information, see the instructions included with the device. NOTICE: Before you buy an antitheft device, ensure that it will work with the security cable
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    smart card in the computer while the computer is running. The computer automatically detects the card. To install a smart card: 1 Hold the card so that the PC Card slot. If you encounter too much resistance, do not force the card. Check the card orientation and try again. Passwords NOTE: Passwords
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    drives do not support hard drive passwords. NOTICE: Passwords provide a high level of security for data in your computer or hard drive. However, they are not foolproof. If you require more security, obtain and use additional forms of protection, such as smart cards, data encryption programs, or PC
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    both, contact your system administrator or contact Dell (see "Contacting Dell" on page 143). Using a Hard Drive Password The hard drive password helps protect the data on your hard drive from unauthorized access. You can also assign a password for an external hard drive (if one is being used) that
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    hard disk using the administrative password. Trusted Platform Module (TPM) NOTE: Computers shipping into China are not equipped with the TPM feature. NOTE: The TPM feature supports encryption only if the operating system supports damaged, Dell will be press during the Power On Self Test to enter
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    a fingerprint reader, smart card, or password) • Encryption • Private information management Guide for the software: Click Start→All Programs→Wave Systems Corp→Getting Started Guide company. • Contact Dell customer service to report the missing computer. Provide the computer Service Tag, the case
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    representative will log your report under the computer Service Tag and record the computer as missing or stolen. If someone calls Dell for technical assistance and gives your Service Tag, the computer is identified automatically as missing or stolen. The representative will attempt to get the
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    70 Securing Your Computer
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    may remain on, depending on your BIOS settings. For more information on using the system setup program, see "System Setup Program" on page 93. Diagnostic Light Codes During POST To troubleshoot a problem with your computer, read the sequence of the keyboard status lights in order from left to right
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    occurred. computer's Service Manual). • If the problem persists, contact Dell Support. A possible keyboard • Reseat the keyboard (see "Keyboard" failure has occurred. on page 113). • If available, connect an external keyboard. • If the problem persists, contact Dell Support. 72 Troubleshooting
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    for the Dell Technical Update service, go to support.dell.com/technicalupdate. Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. When to Use the Dell Diagnostics If you experience a problem with your
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    run the Dell Diagnostics from the Drivers and Utilities CD. The computer runs the Pre-boot System Assessment (PSA), a series of initial tests of your system board, keyboard, display, memory, hard drive, etc. • During the assessment, answer any questions that appear. • If failures are detected during
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    . Write down the error code and problem description and contact Dell (see "Contacting Dell" on page 143). NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag. 4 If you run a test from the Custom
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    changing the test settings. 5 When the tests are complete, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. 6 Remove the Dell Drivers and Utilities CD (if applicable). Dell Support Utility The Dell Support
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    Dell™ Support screen. Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Fill out the Diagnostics Checklist (see "Dell Diagnostics" on page 73) as you complete these checks. ENSURE THAT MICROSOFT® WINDOWS
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    properly. Hard drive problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T O N - A hot hard drive may prevent the operating system from starting. Try allowing the computer to return to room temperature before turning it on. RUN CHECK DISK - For Windows XP: 1 Click
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    Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide with Windows. If service upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for Troubleshooting 79
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    76). D A T A E R R O R - The hard drive cannot read the data (see "Dell Support Utility" on page 76). D E C R E A S I N G A V A I L A B L E M E M O R Y - One or more memory modules may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them (see "Memory" on page
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    , remove the hard drive (see "Hard Drive" on page 108), and boot the computer from a CD. Then shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard-Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on
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    to check the file structure on the hard drive. See the Help and Support Center for instructions. If a large number of sectors are defective, back up the data (if possible), and then reformat the hard drive. S E E K E R R O R - The operating system cannot find a specific track on the hard drive
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    down the computer. IEEE 1394 Device Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. ENSURE THAT THE IEEE 1394 DEVICE IS RECOGNIZED BY WINDOWS - For Windows XP: 1 Click Start→Control Panel. 2 Under Pick
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    disable the numeric keypad if numbers are displayed instead of letters. Verify that the numbers lock light is not lit. Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. 84 Troubleshooting
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    a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer. Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure
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    CHECK THE HARD DRIVE, FLOPPY memory installation guidelines (see "Memory" on page 115). • Run the Dell Diagnostics (see "Dell Diagnostics" on page 73). Network Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide
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    in this section, follow the safety instructions in the Product Information Guide. C H E C K T H E P O W E R L I G H T - When the power light is lit or blinking, the computer has power. If the power light is blinking, the computer is in standby mode-press the power button to exit standby mode. If
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    the 65-W AC adapter, will cause you to receive a WARNING message. Docking Power Considerations Due to the extra power consumption when a computer is docked to the Dell D/Dock, normal computer operation is not possible on battery power alone. Ensure that the AC adapter is connected to your computer
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    SCANNER IS RECOGNIZED BY MICROSOFT WINDOWS - Click Start→Control Panel→Printers and Other Hardware→Scanners and Cameras. If your scanner is listed, Windows recognizes the scanner. R E I N S T A L L T H E S C A N N E R D R I V E R - See the scanner documentation for instructions. Troubleshooting 89
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    lights, or halogen lamps to check for interference. R EINSTALL T H E AUDIO DRIVER - See "Reinstalling Drivers and Utilities" on page 100. R U N T H E D E L L D I A G N O S T I C S - See "Dell Diagnostics" on page 73. NOTE: The volume control in some MP3 players overrides the Windows volume
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    Guide. If the display is blank NOTE: If you are using a program that requires a higher resolution than your computer supports, it is recommended that you attach an external monitor to your computer. C H E C K T H E B A T T E R Y - If you are using a battery to power your computer, the battery charge
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    an external monitor to the computer. 2 Turn on the computer and the monitor and adjust the monitor brightness and contrast controls. If the external monitor works, the computer display or video controller may be defective. Contact Dell (see "Contacting Dell" on page 143). 92 Troubleshooting
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    (start-up) configuration and docking-device configuration settings • Basic device-configuration settings • System security and hard-drive password settings NOTICE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the system setup settings
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    about a specific item on Boot Sequence page, which is located in the System category. NOTE: To change the boot sequence on a one-time-only basis, see "Performing a limited to the following: • Diskette Drive • Modular bay HDD • Internal HDD • CD/DVD/CD-RW drive During the boot routine, the computer
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    to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive.) 1 Shut down the computer through the Start menu. 2 If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions. 3 Connect the
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    96 System Setup Program
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    PC Cards (see "Removing a Card or Blank" on page 61). • To make the computer as light as possible, replace any devices installed in the module bay with the Dell TravelLite™ module. • Fully charge the main battery and any spare batteries computer, the batteries, and the hard drive from hazards such
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    drive to prevent loss of data. NOTICE: Do not check the computer as baggage. • Consider changing your power management options to maximize battery operating time (see "Configuring Power have it hand-inspected. • Ensure that you have a charged battery available in case you are asked to turn on the
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    you: • Upgrade your operating system. • Reinstall your operating system. • Connect or install a new device. Identifying Drivers If you experience a problem with any device, identify whether the driver is the source of your problem and, if necessary, update the driver. Microsoft Windows XP 1 Click
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    , your computer might not work correctly. Using Windows Device Driver Rollback If a problem occurs on your computer after you install or update a driver, use Windows Device Driver Rollback to replace the driver with the previously installed version. For Windows XP: 1 Click Start and right-click My
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    . If instructed to navigate to the driver files, click the CD directory on the driver information window to display the files associated with that driver. Manually Reinstalling Drivers After extracting the driver files to your hard drive as described in the previous section: For Windows XP: 1 Click
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    to resolve the incompatibility. For Windows XP: 1 Click Start→Help and Support. 2 Type hardware troubleshooter in the search field and press to start the search. 3 In the Fix a Problem section, click Hardware Troubleshooter. 4 In the Hardware Troubleshooter list, select the option that
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    . System Restore does not monitor your data files or recover them. NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. Starting System Restore For Windows XP: NOTICE: Before you restore
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    files on your primary hard drive. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer. To reinstall Windows, you need the following items: • Dell™ Operating System CD • Dell Drivers and Utilities CD NOTE: The Dell Drivers and Utilities CD
  • Dell Latitude D830 | User's Guide - Page 105
    boots according to the devices specified in the system setup program. 4 When the boot device list appears, highlight CD/DVD/CD-RW Drive and press . 5 Press any key to select Boot from CD-ROM. 6 Follow the instructions on the screen to complete the installation. Reinstalling Software 105
  • Dell Latitude D830 | User's Guide - Page 106
    106 Reinstalling Software
  • Dell Latitude D830 | User's Guide - Page 107
    Replacing Dell™ Product Information Guide. Recommended Tools The procedures in this document may require the following tools: • Small flat-blade screwdriver • Phillips screwdriver • Small plastic scribe • Flash BIOS update program (see the Dell Support website at support.dell holding the power button
  • Dell Latitude D830 | User's Guide - Page 108
    battery before you service the computer. 5 Remove the battery (see "Replacing the Battery" on page 33). 6 Press the power button to ground the system board. 7 Remove any installed ExpressCards or PC Cards (see "Removing a Card or Blank" on page 61). Hard Drive CAUTION: If you remove the hard drive
  • Dell Latitude D830 | User's Guide - Page 109
    of the bezel. 7 Slide the new hard drive into the bay and into the connector until it is fully seated. 8 Replace the screws. 9 Install the operating system for your computer (see "Restoring Your Operating System" on page 102). 10 Install the drivers and utilities for your computer (see "Reinstalling
  • Dell Latitude D830 | User's Guide - Page 110
    to Dell in its original or comparable foam packaging. Otherwise, the hard drive may be damaged in transit. 2 1 1 foam packaging 2 hard drive Media Bay NOTE: If the device security screw is not present, you can remove and install devices while the computer is running and connected to a docking
  • Dell Latitude D830 | User's Guide - Page 111
    installed, you can remove and install devices while the computer is running and connected to a docking device (docked). 1 If present, remove the device security screw from the bottom of the computer (see device latch release. 4 Pull the device out of the media bay. Adding and Replacing Parts 111
  • Dell Latitude D830 | User's Guide - Page 112
    5 Push the new device into the bay until it clicks. 6 If you removed a device security screw in step 1, replace it. Hinge Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge,
  • Dell Latitude D830 | User's Guide - Page 113
    5 To replace the hinge cover, insert the left edge of the cover into the hinge cover slot, and press from left to right until the cover snaps into place. Keyboard CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE
  • Dell Latitude D830 | User's Guide - Page 114
    cable connector NOTICE: To avoid scratching the palm rest when replacing the keyboard, hook the tabs along the front edge of the keyboard into the palm rest, and then secure the keyboard in place. To replace the keyboard: 1 Connect the keyboard connector to the system board. 2 Place the tabs along
  • Dell Latitude D830 | User's Guide - Page 115
    the safety instructions in the Product Information Guide. NOTICE: To avoid damaging the system board, you must remove the main battery before you begin working inside the computer. The computer has two memory slots, DIMM A and DIMM B. DIMM A is located on top of the computer under the keyboard, and
  • Dell Latitude D830 | User's Guide - Page 116
    the keyboard (see "Keyboard" on page 113). 8 Replace the hinge cover (see "Hinge Cover" on page 112). 9 Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet. 10 Turn on the computer. As the computer boots, it detects the additional memory
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    module cover, and then remove the cover. 1 2 1 captive screw 2 memory module cover NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory-module securing clips. 3 If you are replacing a memory module, remove the existing module: a Use your fingertips to
  • Dell Latitude D830 | User's Guide - Page 118
    computer. 6 Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet. 7 Turn on the computer. As the computer boots, it detects the additional memory and automatically updates the system configuration information. 118 Adding and Replacing Parts
  • Dell Latitude D830 | User's Guide - Page 119
    and Support→ Computer Information. Subscriber Identity Module (SIM) Card CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. 1 Follow the procedures in "Before You Begin" on page 107. 2 Remove the battery (see "Replacing
  • Dell Latitude D830 | User's Guide - Page 120
    (see "Keyboard" on page 113). 4 Ground yourself by touching one of the metal connectors on the back of the computer. NOTE: If you leave the area, ground yourself again when you return to the computer. 5 If a card is not already installed, go to step 6. If you are replacing a card, remove the
  • Dell Latitude D830 | User's Guide - Page 121
    on the type of card you ordered. Most antenna connectors have color-coded markings that correspond to the color of the cable. NOTE: For more specific information about which cable to connect to which connector, see the documentation that came with your WLAN card. 7 Connect the antenna cables to the
  • Dell Latitude D830 | User's Guide - Page 122
    (see "Keyboard" on page 113). 4 Ground yourself by touching one of the metal connectors on the back of the computer. NOTE: If you leave the area, ground yourself again when you return to the computer. 5 If a card is not already installed, go to step 6. If you are replacing a card, remove the
  • Dell Latitude D830 | User's Guide - Page 123
    correspond to the color of the cable. For more specific information about which cable to connect to which connector keyboard and hinge cover. FCM (Flash Cache Module) The FCM, or Flash Cache Module, is an internal flash drive that helps improve the performance of your computer. Adding and Replacing
  • Dell Latitude D830 | User's Guide - Page 124
    with the Microsoft Windows Vista® operating system. NOTE: If you ordered a FCM card with your computer, the card is already installed. 1 Follow the procedures in "Before You Begin" on page 107. 2 Remove the hinge cover (see "Hinge Cover" on page 112). 3 Remove the keyboard (see "Keyboard" on page
  • Dell Latitude D830 | User's Guide - Page 125
    Bluetooth® Wireless Technology CAUTION: Before performing the following procedures, read the safety instructions in your Product Information Guide the main battery before you begin working inside the computer. If you ordered an internal card with Bluetooth wireless technology Replacing Parts 125
  • Dell Latitude D830 | User's Guide - Page 126
    into the retention tab in the compartment. 7 Reinstall the hinge cover. Coin-Cell Battery CAUTION: Before performing the following procedures, follow the safety instructions in your Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap
  • Dell Latitude D830 | User's Guide - Page 127
    above the battery. 5 While holding the plastic sleeve, grasp the battery and pull it out of the battery compartment. 6 Install the new coin-cell battery into the plastic sleeve. 7 Connect the cable connector to the system board. 8 Reinstall the keyboard and hinge cover. Adding and Replacing Parts
  • Dell Latitude D830 | User's Guide - Page 128
    128 Adding and Replacing Parts
  • Dell Latitude D830 | User's Guide - Page 129
    settings: • Network connectivity • Power management • Display • System information Depending on what you want to do in Dell™ QuickSet, you can start it by either clicking, doubleclicking, or right-clicking the QuickSet icon in the Microsoft® Windows® taskbar. The
  • Dell Latitude D830 | User's Guide - Page 130
    130 Dell™ QuickSet
  • Dell Latitude D830 | User's Guide - Page 131
    bus width Processor address bus width Graphics bus PC Card CardBus controller PC Card connector Cards supported PC Card connector size Data width (maximum) PCI-E Card Intel® Turbo Memory Smart Card Read/write capabilities Cards supported Intel® Core™ Duo processor Intel® Celeron® processor (Japan
  • Dell Latitude D830 | User's Guide - Page 132
    three 4-pin USB 2.0-compliant connectors 7-pin mini-DIN connector (optional S-video to composite video adapter cable) RJ-11 support RJ-45 port standard D-dock connector for devices such as D-Docks advanced port replicators and expansion stations v.92 56K MDC softmodem 132 Specifications
  • Dell Latitude D830 | User's Guide - Page 133
    (continued) Interface Network adapter Wireless Video Video type Video controller Video memory LCD interface TV support Audio Audio type Audio controller Intel HDA bus 1-GB Ethernet LAN on system board internal WLAN, WWAN, and Bluetooth® wireless support (if optional cards are purchased
  • Dell Latitude D830 | User's Guide - Page 134
    WXGA vertical WSXGA+ horizontal WSXGA+ vertical WUXGA horizontal WUXGA vertical Pixel pitch: WXGA WSXGA+ WUXGA Power consumption (panel with backlight) (typical): WXGA WSXGA+ WUXGA 134 Specifications 24-bit (stereo digital-to-analog); 24-bit (stereo analog-to-digital) PCI bus/HDA microphone
  • Dell Latitude D830 | User's Guide - Page 135
    Battery Type: 9-cell lithium-ion battery 6-cell lithium-ion battery Dimensions: Depth Height Width Weight: 9-cell lithium-ion battery 6-cell lithium-ion battery brightness can be controlled through keyboard (7.48 inches) 0.485 kg (1.07 lb) (typical) 0.355 kg (0.783 lb) (typical) Specifications 135
  • Dell Latitude D830 | User's Guide - Page 136
    range: Operating Storage AC Adapter Input voltage Input current (maximum) Input frequency Output current Output power Rated output voltage Dimensions: Height Width Depth Weight (with cables) Temperature range: Operating Storage Physical Height Width Depth Weight 136 Specifications 11.1 VDC varies
  • Dell Latitude D830 | User's Guide - Page 137
    a random-vibration spectrum that simulates user environment): Operating Storage Maximum shock (measured with hard drive in head-parked position and a 2-ms half-sine pulse): Operating Storage Altitude (maximum 10,668 m (-50 to 35,000 ft) G2 or lower as defined by ISA-S71.04-1985 Specifications 137
  • Dell Latitude D830 | User's Guide - Page 138
    138 Specifications
  • Dell Latitude D830 | User's Guide - Page 139
    online services available at Dell Support (support.dell.com) for help with installation and troubleshooting procedures. See "Online Services" on page 140 for a more extensive list of Dell Support online. 5 If the preceding steps have not resolved the problem, contact Dell (see "Contacting Dell" on
  • Dell Latitude D830 | User's Guide - Page 140
    a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to support.dell.com and click DellConnect. Online Services You can learn about Dell products and services on the following websites: www.dell.com www.dell.com/ap (Asian/Pacific countries
  • Dell Latitude D830 | User's Guide - Page 141
    ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. For the telephone number to call for your region, see "Contacting Dell" on page 143. Problems With Your Order If you
  • Dell Latitude D830 | User's Guide - Page 142
    that are missing any of the preceding requirements will be refused at Dell's receiving dock and returned to you. Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell's automated-support telephone system direct your call more efficiently. You may also be asked
  • Dell Latitude D830 | User's Guide - Page 143
    back of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version calling Dell. Error message, beep code, or diagnostic code: Description of problem and troubleshooting procedures you performed: Contacting Dell For
  • Dell Latitude D830 | User's Guide - Page 144
    , or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Visit support.dell.com
  • Dell Latitude D830 | User's Guide - Page 145
    this section, follow the safety instructions in the Product Information Guide. Computer, Keyboard, and Display CAUTION: Before you computer and keyboard. Do not allow water from the cloth to seep between the touch pad and the surrounding palm rest. • To clean your monitor screen, lightly dampen a
  • Dell Latitude D830 | User's Guide - Page 146
    ball cage are dirty, clean the rollers with a cotton swab moistened lightly with isopropyl alcohol. 6 Recenter the rollers in their channels if they CD/DVD drive, and follow the instructions that come with the compressed-air product. Never touch the lens in the drive. If you notice problems, such as
  • Dell Latitude D830 | User's Guide - Page 147
    manufacturer's instruction manual, may Dell Inc. or an experienced radio/television technician for additional suggestions. The following information is provided on the device or devices covered in this document in compliance with the FCC regulations: Product name: Model number: Dell™ Latitude™ D830
  • Dell Latitude D830 | User's Guide - Page 148
    Company name: Dell Inc. Worldwide Regulatory Compliance & Environmental Affairs One Dell Way Round Rock, TX 78682 USA 512-338-4400 148 Appendix
  • Dell Latitude D830 | User's Guide - Page 149
    between the video circuitry and the computer memory. AHCI - Advanced Host Controller Interface - An interface for a SATA hard drive Host Controller which allows the storage driver to enable technologies such as Native Command Queuing (NCQ) and hot plug. ALS - ambient light sensor - A feature
  • Dell Latitude D830 | User's Guide - Page 150
    and other architectural changes to boost memory speed to over 400 MHz. device - Hardware such as a disk drive, printer, or keyboard that is installed in or connected to your computer. device driver - See driver. DIMM - dual in-line memory module - A circuit board with memory chips that connects
  • Dell Latitude D830 | User's Guide - Page 151
    transmission. Similar to EPP, ECP uses direct memory access to transfer data and often improves performance. EIDE - enhanced integrated device electronics - An improved version of the IDE interface for hard drives and CD drives. EMI - electromagnetic interference - Electrical interference caused by
  • Dell Latitude D830 | User's Guide - Page 152
    operate on the Windows operating systems are GUIs. H hard drive - A drive that reads and writes data on a hard disk. The terms hard drive and hard disk are often used interchangeably. heat sink - A metal plate on some processors that helps dissipate heat. hibernate mode - A power management mode
  • Dell Latitude D830 | User's Guide - Page 153
    to hard drive storage, the term is often rounded to 1,000,000 bytes. MB/sec - megabytes per second - One million bytes per second. This measurement is typically used for data transfer ratings. media bay - A bay that supports devices such as optical drives, a second battery, or a Dell TravelLite
  • Dell Latitude D830 | User's Guide - Page 154
    . Your computer can contain several different forms of memory, such as RAM, ROM, and video memory. Frequently, the word memory is used as a synonym for RAM. memory address - A specific location where data is temporarily stored in RAM. memory mapping - The process by which the computer assigns
  • Dell Latitude D830 | User's Guide - Page 155
    automatically by the BIOS, that perform basic tests on the major computer components, such as memory, hard drives, and video. If no problems are detected during POST, the computer continues the startup. processor - A computer chip that interprets and executes program instructions. Sometimes the
  • Dell Latitude D830 | User's Guide - Page 156
    the monitor, the video controller and its drivers, and the amount of video memory installed in the computer. S-video TV-out - A connector used to attach a TV or digital audio device to the computer. SXGA - super-extended graphics array - A video standard for video cards and controllers that supports
  • Dell Latitude D830 | User's Guide - Page 157
    supports resolutions up to 1600 x 1200. V video controller - The circuitry on a video card or on the system board (in computers with an integrated video controller) that provides the video capabilities-in combination with the monitor-for your computer. video memory - Memory that consists of memory
  • Dell Latitude D830 | User's Guide - Page 158
    used to indicate the approximate capacity of a battery. For example, a 66-WHr battery can supply 66 W of power for 1 hour or 33 W for 2 hours. wallpaper - The background pattern or picture on the Windows desktop. Change your wallpaper through the Windows Control Panel. You can also scan in your
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Dell™ Latitude™ D830
User’s Guide
Model PP04X