Home » Dell Manuals » Laptops » Dell Latitude D830 » Manual Viewer

Dell Latitude D830 User's Guide - Page 82

Start, Control Panel, Add or Remove Programs, Remove, Change/Remove, Click - battery problem

UPC - 683728176297

Add to My Manuals
Save this manual to your list of manuals

Page 82 highlights

them. M E M O R Y W R I T E / R E A D F A I L U R E A T A D D R E S S , R E A D V A L U E E X P E C T I N G V A L U E - A memory module may be faulty or improperly seated. Reinstall the memory modules (see "Memory" on page 115) and, if necessary, replace them. N O B O O T D E V I C E A V A I L A B L E - The computer cannot find the hard drive. If the hard drive is your boot device, ensure that the drive is installed, properly seated, and partitioned as a boot device. N O B O O T S E C T O R O N H A R D D R I V E - The operating system may be corrupted. Contact Dell (see "Contacting Dell" on page 143). N O T I M E R T I C K I N T E R R U P T - A chip on the system board may be malfunctioning. Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 73). N O T E N O U G H M E M O R Y O R R E S O U R C E S . E X I T S O M E P R O G R A M S A N D T R Y A G A I N - You have too many programs open. Close all windows and open the program that you want to use. O P E R A T I N G S YS T E M N O T F O U N D - Reinstall the hard drive (see "Hard Drive" on page 108). If the problem persists, contact Dell (see "Contacting Dell" on page 143). O P T I O N A L R O M B A D C H E C K S U M - The optional ROM apparently failed. Contact Dell (see "Contacting Dell" on page 143).A required.DLL file was not found The program that you are trying to open is missing an essential file. Remove and then reinstall the program. 1 Click Start→Control Panel→Add or Remove Programs. 2 Select the program you want to remove. 3 Click Remove or Change/Remove and follow the prompts on the screen. 4 See the program documentation for installation instructions. S E C T O R N O T F O U N D - The operating system cannot locate a sector on the hard drive. You may have a defective sector or corrupted FAT on the hard drive. Run the Windows error-checking utility to check the file structure on the hard drive. See the Help and Support Center for instructions. If a large number of sectors are defective, back up the data (if possible), and then reformat the hard drive. S E E K E R R O R - The operating system cannot find a specific track on the hard drive. S H U T D O W N F A I L U R E - A chip on the system board may be malfunctioning. Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 73). TI M E - O F - D A Y C L O C K L O S T P O W E R - System configuration settings are corrupted. Connect your computer to an electrical outlet to charge the battery. If the problem persists, try to restore the data by entering the system setup program. Then immediately exit the program. If the message reappears, contact Dell (see "Contacting Dell" on page 143). TI M E - O F - D A Y C L O C K S T O P P E D - The reserve battery that supports the system configuration settings may require recharging. Connect your computer to an electrical outlet to charge the battery. If the problem persists, contact Dell (see "Contacting Dell" on page 143). TI M E - O F - D A Y N O T S E T - P L E A S E R U N T H E S YS T E M S E T U P P R O G R A M - The time or date stored in the system setup program does not match the system clock. Correct the settings for the Date and Time options (see "System Setup Program" on page 93). TI M E R C H I P C O U N T E R 2 F A I L E D - A chip on the system board may be malfunctioning. Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 73). 82 Troubleshooting

Section	Page
Dell™ Latitude™ D830	1
Contents	3
Finding Information	11
About Your Computer	15
Front View	15
Left Side View	19
Right Side View	21
Back View	22
Bottom View	25
Transferring Information to a New Computer	26
Running the Files and Settings Transfer Wizard With the Operating System CD	26
Running the Files and Settings Transfer Wizard Without the Operating System CD	27
Windows Vista®	28
Using a Battery	29
Battery Performance	29
Checking the Battery Charge	30
Dell™ QuickSet Battery Meter	30
Microsoft® Windows® Power Meter	30
Charge Gauge	30
Low-Battery Warning	31
Conserving Battery Power	31
Power Management Modes	31
Standby Mode	31
Hibernate Mode	32
Configuring Power Management Settings	33
Charging the Battery	33
Replacing the Battery	33
Storing a Battery	34
Using the Keyboard	35
Numeric Keypad	35
Key Combinations	35
System Functions	35
Battery	36
Display Functions	36
Power Management	36
Microsoft® Windows® Logo Key Functions	36
Touch Pad	37
Customizing the Touch Pad and Track Stick	38
Changing the Track Stick Cap	38
Using Multimedia	41
Playing CDs or DVDs	41
Adjusting the Volume	42
Volume Control Window	42
Volume Control Buttons	42
Adjusting the Picture	42
Using the Display	43
Adjusting Brightness	43
Switching the Video Image From Your Computer Display to a Projector	43
Making Images and Text Look Bigger or Sharper on the Screen: Setting Display Resolution and Refresh Rate	43
Microsoft® Windows® XP	44
Windows Vista®	44
Using an External Monitor Simultaneously as an Extension of Your Computer Display	45
Microsoft® Windows® XP	45
Windows Vista®	45
Using an External Monitor as Your Primary Display: Swapping Primary and Secondary Displays	46
Microsoft® Windows® XP	46
Windows Vista®	46
Using the Ambient Light Sensor	46
Setting Up and Using Networks	49
Connecting a Network or Broadband Modem Cable	49
Setting Up a Network in Microsoft Windows XP	49
Setting Up a Network in Microsoft Windows Vista®	50
Wireless Local Area Network (WLAN)	50
What You Need to Establish a WLAN Connection	50
Checking Your Wireless Network Card	50
Setting Up a New WLAN Using a Wireless Router and a Broadband Modem	51
Connecting to a WLAN	52
Monitoring the Status of Wireless Network Connections Through Dell™ QuickSet	53
Mobile Broadband or Wireless Wide Area Network (WWAN)	54
What You Need to Establish a Mobile Broadband Network Connection	54
Checking Your Mobile Broadband Card	54
Connecting to a Mobile Broadband Network	55
Enabling/Disabling the Dell Mobile Broadband Network Card	55
Managing Your Network Settings Through the Dell QuickSet Location Profiler	56
Dell™ Wi-Fi Catcher™ Network Locator	56
Internet Connection Firewall	56
Using Cards	59
Card Types	59
Card Blanks	59
Extended Cards	59
Installing a PC Card or ExpressCard	59
PC Card	60
ExpressCard	60
Removing a Card or Blank	61
Securing Your Computer	63
Security Cable Lock	63
Smart Cards	63
About Smart Cards	63
Installing a Smart Card	64
Passwords	64
Using a Primary/System Password	65
Using an Administrator Password	65
Using a Hard Drive Password	66
Trusted Platform Module (TPM)	67
Enabling the TPM Feature	67
Security Management Software	68
Computer Tracking Software	68
If Your Computer Is Lost or Stolen	68
Troubleshooting	71
Diagnostic Lights	71
Diagnostic Light Codes During POST	71
Dell Technical Update Service	73
Dell Diagnostics	73
When to Use the Dell Diagnostics	73
Starting the Dell Diagnostics From Your Hard Drive	73
Starting the Dell Diagnostics From the Drivers and Utilities CD	74
Dell Diagnostics Main Menu	74
Dell Support Utility	76
Accessing the Dell Support Utility	76
Clicking the Dell Support Icon	76
Double-Clicking the Dell Support Icon	77
Drive Problems	77
CD and DVD drive problems	78
Hard drive problems	78
E-Mail, Modem, and Internet Problems	79
Error Messages	80
IEEE 1394 Device Problems	83
Keyboard Problems	83
External keyboard problems	84
Unexpected characters	84
Lockups and Software Problems	84
The computer does not start up	85
The computer stops responding	85
A program stops responding or crashes repeatedly	85
A program is designed for an earlier Microsoft® Windows® operating system	85
A solid blue screen appears	85
Other software problems	85
Memory Problems	86
Network Problems	86
General	86
PC Card or ExpressCard Problems	87
Power Problems	87
Ensuring Sufficient Power for Your Computer	88
Docking Power Considerations	88
Printer Problems	89
Scanner Problems	89
Sound and Speaker Problems	90
No sound from integrated speakers	90
No sound from external speakers	90
No sound from headphones	90
Touch Pad or Mouse Problems	90
Video and Display Problems	91
If the display is blank	91
If the display is difficult to read	92
If only part of the display is readable	92
System Setup Program	93
Overview	93
Viewing the System Setup Screens	93
System Setup Screens	94
Commonly Used Settings	94
Changing the Boot Sequence	94
Changing COM Ports	95
Traveling With Your Computer	97
Identifying Your Computer	97
Packing the Computer	97
Travel Tips	98
Traveling by Air	98
Reinstalling Software	99
Drivers	99
What Is a Driver?	99
Identifying Drivers	99
Reinstalling Drivers and Utilities	100
Using the Hardware Troubleshooter Tool in Microsoft Windows XP and Windows Vista Operating Systems	102
Restoring Your Operating System	102
Using Microsoft Windows System Restore	103
Using the Operating System CD	104
Adding and Replacing Parts	107
Before You Begin	107
Recommended Tools	107
Turning Off Your Computer	107
Before Working Inside Your Computer	107
Hard Drive	108
Returning a Hard Drive to Dell	110
Media Bay	110
Removing the Device Security Screw	110
Removing and Installing Media Bay Devices	111
Hinge Cover	112
Keyboard	113
Memory	115
Subscriber Identity Module (SIM) Card	119
Wireless Cards	119
Wireless Local Area Network (WLAN) Cards	120
Mobile Broadband or Wireless Wide Area Network (WWAN) Cards	122
FCM (Flash Cache Module)	123
Internal Card With Bluetooth® Wireless Technology	125
Coin-Cell Battery	126
Dell™ QuickSet	129
Specifications	131
Getting Help	139
Obtaining Assistance	139
Technical Support and Customer Service	139
DellConnect	140
Online Services	140
AutoTech Service	141
Automated Order-Status Service	141
Problems With Your Order	141
Product Information	141
Returning Items for Warranty Repair or Credit	141
Before You Call	142
Contacting Dell	143
Appendix	145
Cleaning Your Computer	145
Computer, Keyboard, and Display	145
Touch Pad	145
Mouse	146
Floppy Drive	146
CDs and DVDs	146
Macrovision Product Notice	147
FCC Notice (U.S. Only)	147

Match case Limit results 1 per page

Troubleshooting

them.

EMORY

WRITE

READ

FAILURE

ADDRESS

READ

VALUE

EXPECTING

VALUE

—

A memory module may be

faulty or improperly seated. Reinstall the memory modules (see "Memory" on page 115) and, if necessary, replace

them.

BOOT

DEVICE

AVAILABLE

—

The computer cannot find the hard drive. If the hard drive is your boot device,

ensure that the drive is installed, properly seated, and partitioned as a boot device.

BOOT

SECTOR

HARD

DRIVE

—

The operating system may be corrupted. Contact Dell (see "Contacting Dell"

on page 143).

TIMER

TICK

INTERRUPT

—

A chip on the system board may be malfunctioning. Run the System Set tests in the

Dell Diagnostics (see "Dell Diagnostics" on page 73).

ENOUGH

MEMORY

RESOURCES

. E

XIT

SOME

PROGRAMS

AND

TRY

AGAIN

—

You have too many programs

open. Close all windows and open the program that you want to use.

PERATING

SYSTEM

NOT

FOUND

—

Reinstall the hard drive (see "Hard Drive" on page 108). If the problem

persists, contact Dell (see "Contacting Dell" on page 143).

PTIONAL

ROM

BAD

CHECKSUM

—

The optional ROM apparently failed. Contact Dell (see "Contacting Dell" on

page 143).A required.DLL file was not found

The program that you are trying to open is missing an essential file. Remove and then reinstall the program.

Click

Start

→

Control Panel

→

Add or Remove Programs

Select the program you want to remove.

Click

Remove

Change/Remove

and follow the prompts on the screen.

See the program documentation for installation instructions.

ECTOR

NOT

FOUND

—

The operating system cannot locate a sector on the hard drive. You may have a defective

sector or corrupted FAT on the hard drive. Run the Windows error-checking utility to check the file structure on the

hard drive. See the Help and Support Center for instructions. If a large number of sectors are defective, back up the

data (if possible), and then reformat the hard drive.

EEK

ERROR

—

The operating system cannot find a specific track on the hard drive.

HUTDOWN

FAILURE

—

A chip on the system board may be malfunctioning. Run the System Set tests in the Dell

Diagnostics (see "Dell Diagnostics" on page 73).

IME

DAY

CLOCK

LOST

POWER

—

System configuration settings are corrupted. Connect your computer to an

electrical outlet to charge the battery. If the problem persists, try to restore the data by entering the system setup

program. Then immediately exit the program. If the message reappears, contact Dell (see "Contacting Dell" on

page 143).

IME

DAY

CLOCK

STOPPED

—

The reserve battery that supports the system configuration settings may require

recharging. Connect your computer to an electrical outlet to charge the battery. If the problem persists, contact Dell

(see "Contacting Dell" on page 143).

IME

DAY

NOT

SET

PLEASE

RUN

THE

YSTEM

ETUP

PROGRAM

—

The time or date stored in the system

setup program does not match the system clock. Correct the settings for the

Date

and

Time

options (see "System

Setup Program" on page 93).

IMER

CHIP

COUNTER

FAILED

—

A chip on the system board may be malfunctioning. Run the System Set tests in

the Dell Diagnostics (see "Dell Diagnostics" on page 73).