Dell Latitude LS Advanced Port Replicator User's Guide - Page 27

Total Satisfaction - media cable

Page 27 highlights

If you are an end-user customer who bought new products directly from a Dell company, you may return them to Dell within 30 days of the date of invoice for a refund or credit of the product purchase price. If you are an end-user customer who bought reconditioned or refurbished products from a Dell company, you may return them to Dell within 14 days of the date of invoice for a refund or credit of the product purchase price. In either case, the refund or credit will not include any shipping and handling charges shown on your invoice. If you are an organization that bought the products under a written agreement with Dell, the agreement may contain different terms for the return of products than specified by this policy. To return products, you must call Dell Customer Service to receive a Credit Return Authorization Number. Refer to the section titled "Contacting Dell" in your system's online guide to find the appropriate telephone number for obtaining customer assistance. To expedite the processing of your refund or credit, Dell expects you to return the products to Dell in their original packaging within five days of the date that Dell issues the Credit Return Authorization Number. You must also prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment. You may return software for refund or credit only if the sealed package containing the diskette(s) or CD(s) is unopened. Returned products must be in as-new condition, and all of the manuals, diskette(s), CD(s), power cables, and other items included with a product must be returned with it. For customers who want to return, for refund or credit only, either applications software or an operating system that has been installed by Dell, the whole system must be returned, along with any media and documentation that may have been included in the original shipment. This "Total Satisfaction" Return Policy does not apply to DellWare products, which may be returned under DellWare's then-current return policy. In addition, reconditioned parts purchased through Dell Spare Parts Sales in Canada are nonreturnable. support.dell.com Dell Latitude LS Family Advanced Port Replicator User's Guide 1-25

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support.dell.com
Dell Latitude LS Family Advanced Port Replicator User
s Guide
1-25
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If you are an end-user customer who bought new products directly from a Dell com-
pany, you may return them to Dell within 30 days of the date of invoice for a refund or
credit of the product purchase price. If you are an end-user customer who bought
reconditioned or refurbished products from a Dell company, you may return them to
Dell within 14 days of the date of invoice for a refund or credit of the product purchase
price. In either case, the refund or credit will not include any shipping and handling
charges shown on your invoice. If you are an organization that bought the products
under a written agreement with Dell, the agreement may contain different terms for
the return of products than specified by this policy.
To return products, you must call Dell Customer Service to receive a Credit Return
Authorization Number. Refer to the section titled
Contacting Dell
in your system's
online guide to find the appropriate telephone number for obtaining customer assis-
tance. To expedite the processing of your refund or credit, Dell expects you to return
the products to Dell in their original packaging within five days of the date that Dell
issues the Credit Return Authorization Number. You must also prepay shipping
charges and insure the shipment or accept the risk of loss or damage during ship-
ment. You may return software for refund or credit only if the sealed package
containing the diskette(s) or CD(s) is unopened. Returned products must be in as-new
condition, and all of the manuals, diskette(s), CD(s), power cables, and other items
included with a product must be returned with it. For customers who want to return,
for refund or credit only, either applications software or an operating system that has
been installed by Dell, the whole system must be returned, along with any media and
documentation that may have been included in the original shipment.
This
Total Satisfaction
Return Policy does not apply to DellWare products, which
may be returned under DellWare's then-current return policy. In addition, recondi-
tioned parts purchased through Dell Spare Parts Sales in Canada are nonreturnable.