Dell P2422H Users Guide - Page 71

settings OSD. Adjust, Missing Color

Get Dell P2422H PDF manuals and user guides View all Dell P2422H manuals
Add to My Manuals
Save this manual to your list of manuals

Page 71 highlights

Brightness Problems Geometric Distortion Horizontal/ Vertical Lines Synchronization Problems Safety Related Issues Intermittent Problems Missing Color Wrong Color • Reset the monitor to Factory Settings (Factory Reset). • Adjust brightness & contrast controls via OSD. • Reset the monitor to Factory Settings (Factory Reset). • Adjust horizontal & vertical controls via OSD. • Reset the monitor to Factory Settings (Factory Reset). • Perform monitor self-test feature check and determine if these lines are also in self-test mode. • Check for bent or broken pins in the video cable connector. • Run the built-in diagnostics. • Reset the monitor to Factory Settings (Factory Reset). • Perform monitor self-test feature check to determine if the scrambled screen appears in self-test mode. • Check for bent or broken pins in the video cable connector. • Restart the computer in the safe mode. • Do not perform any troubleshooting steps. • Contact Dell immediately. • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Reset the monitor to Factory Settings (Factory Reset). • Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode. • Perform monitor self-test feature check. • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Check for bent or broken pins in the video cable connector. • Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending on the application. • Try different Preset Modes in Color settings OSD. Adjust R/G/B value in Custom Color in Color settings OSD. • Change the Input Color Format to RGB or YCbCr(digital)/YPbPr(analog) in the Color settings OSD. • Run the built-in diagnostics. Troubleshooting │ 71

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
Troubleshooting
│
71
Brightness
Problems
• Reset the monitor to Factory Settings (
Factory Reset
).
• Adjust brightness & contrast controls via OSD.
Geometric
Distortion
• Reset the monitor to Factory Settings (
Factory Reset
).
• Adjust horizontal & vertical controls via OSD.
Horizontal/
Vertical Lines
• Reset the monitor to Factory Settings (
Factory Reset
).
• Perform monitor self-test feature check and determine if
these lines are also in self-test mode.
• Check for bent or broken pins in the video cable connector.
• Run the built-in diagnostics.
Synchronization
Problems
• Reset the monitor to Factory Settings (
Factory Reset
).
• Perform monitor self-test feature check to determine if the
scrambled screen appears in self-test mode.
• Check for bent or broken pins in the video cable connector.
• Restart the computer in the safe mode.
Safety Related
Issues
• Do not perform any troubleshooting steps.
• Contact Dell immediately.
Intermittent
Problems
• Ensure that the video cable connecting the monitor to the
computer is connected properly and is secure.
• Reset the monitor to Factory Settings (
Factory Reset
).
• Perform monitor self-test feature check to determine if the
intermittent problem occurs in self-test mode.
Missing Color
• Perform monitor self-test feature check.
• Ensure that the video cable connecting the monitor to the
computer is connected properly and is secure.
• Check for bent or broken pins in the video cable connector.
Wrong Color
• Change the
Color Setting Mode
in the
Color Settings
OSD to
Graphics
or
Video
depending on the application.
• Try different
Preset Modes
in
Color
settings OSD. Adjust
R
/
G
/
B
value in
Custom Color
in
Color
settings
OSD.
• Change the
Input Color Format
to
RGB
or
YCbCr(digital)/YPbPr(analog)
in the
Color settings
OSD.
• Run the built-in diagnostics.