Home » Dell Manuals » Servers » Dell PowerEdge 3250 » Manual Viewer

Dell PowerEdge 3250 Red Hat® Linux Update (.pdf) - Page 12

AutoTech Service

View all Dell PowerEdge 3250 manuals

Add to My Manuals
Save this manual to your list of manuals

Page 12 highlights

www.dell.com | support.dell.com You can contact Dell electronically using the following addresses: • World Wide Web www.dell.com/ www.dell.com/ap/ (Asian/Pacific countries only) www.euro.dell.com (Europe only) www.dell.com/la (Latin American countries) www.dell.ca (Canada only) • Anonymous file transfer protocol (FTP) ftp.dell.com/ Log in as user:anonymous, and use your e-mail address as your password. • Electronic Support Service [email protected] [email protected] (Asian/Pacific countries only) support.euro.dell.com (Europe only) • Electronic Quote Service [email protected] [email protected] (Asian/Pacific countries only) [email protected] (Canada only) • Electronic Information Service [email protected] AutoTech Service Dell's automated technical support service-AutoTech-provides recorded answers to the questions most frequently asked by Dell customers about their portable and desktop computer systems. When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your questions. 1-8 Information Update

Section	Page
Contents	3
Tables	4
Recommended Installation Order of the Service Utility Partition	5
System Information	5
Table 11. Document Table	5
System Status Indicators	6
Table 12. System Status Indicator Codes	6
Hard-Drive Indicator Codes	6
Table 13. SCSI Hard-Drive Status Indicator Codes	6
Intel Server Management Software Options	7
Installing the PERC 4/DC Megaraid Driver	7
1 Type cd /mnt/cdrom/RedHat/RPMS.	7
2 Install the megaraid driver rpm by typing the following command:	7
3 Reboot your system to use this driver.	7
1 Boot your system with the PowerEdge 3250 PERC 4/DC CD.	8
2 From the EFI interface, select Boot from the CD.	8
3 To use the default installation method, press <Enter> at the Boot prompt.	8
4 When the Installation Method screen appears, eject the CD and insert the Red Hat Linux Advanced...	8
5 Follow the installation instructions on the screen.	8
PERC 4/DC Interface Issues	8
Tape Drive Support for Windows Operating Systems	8
Recovering Boot Options in System Setup	9
Using the EFI Boot Manager	9
1 Turn on your system by pressing the power button on the system’s front panel.	9
2 Wait until the system tests are completed.	9
Windows Server 2003, Enterprise Edition, 64-Bit Version Operating System	9
1 From the EFI Boot menu, select EFI Shell [Built In] and press <Enter>.	9
2 At the Shell> prompt, type FS0: and press <Enter>.	9
3 Change the directory by typing cd efi\\microsoft\\winnt50 and pressing <Enter>.	9
4 Make note of the name of the boot file located in this directory.	9
5 Type \\cd msutil.	10
6 Run the nvrboot.efi utility.	10
7 At the OS Boot Options Maintenance Tool, type I for Import.	10
8 At the Enter IMPORT file path prompt, type \\efi\\microsoft\\winnt50\\boot000x, where x is the numb...	10
9 Press <Enter> to continue.	10
10 Reboot the system for the changes to take effect.	10
Red Hat Linux Advanced Server 2.1, 64-Bit Version Operating System	10
1 From the EFI Boot Manager, select Boot option maintenance menu.	10
2 Select Add a Boot Option.	10
3 Select a volume.	10
4 Select the directory for the EFI partition.	10
5 Select the Red Hat directory.	10
6 Select elilo.efi.	10
7 Select N from Edit Existing Boot Option or make a new entry.	10
8 At the Enter New Description prompt, type AS 2.1 (or the name of the operating system).	10
9 Under New BootOption Data, select the BootOption Data Type. Selections included ASCII, Unicode,...	10
10 At the Enter BootOption Data prompt, type AS 2.1 (or the name of the operating system).	10
11 Type Y to save the changes.	10
12 Reboot the system for the changes to take effect.	10
Using Console Redirection	11
Technical Assistance	11
1 Complete the procedures in your Product Guide.	11
2 Run the system diagnostics and record any information provided.	11
3 Make a copy of the Diagnostics Checklist, and fill it out.	11
4 Use Dell's extensive suite of online services available at Dell Support at support.dell.com for...	11
5 If the preceding steps have not resolved the problem, call Dell for technical assistance.	11
Online Services	11
AutoTech Service	12
Automated Order-Status Service	13
Technical Support Service	13
Dell Enterprise Training and Certification	13
Problems With Your Order	13
Product Information	13
Returning Items for Warranty Repair or Credit	14
1 Call Dell to obtain a Return Material Authorization Number, and write it clearly and prominentl...	14
2 Include a copy of the invoice and a letter describing the reason for the return.	14
3 Include a copy of any diagnostic information (including the Diagnostics Checklist) indicating t...	14
4 Include any accessories that belong with the item(s) being returned (such as power cables, medi...	14
5 Pack the equipment to be returned in the original (or equivalent) packing materials.	14
Before You Call	14
Contacting Dell	16