Home » Dell Manuals » Servers » Dell PowerEdge C8000 » Manual Viewer

Dell PowerEdge C8000 Dell PowerEdge C8220X Hardware Owner's Manual - Page 31

Error, Error Message, Response, Error Cause, Corrective Actions, See Troubleshooting a USB

View all Dell PowerEdge C8000 manuals

Add to My Manuals
Save this manual to your list of manuals

Page 31 highlights

Error Code 0012h 0013h 0014h 0015h 0016h 0017h 0018h Error Message Response Error Cause Local Console Pause Output Error Video device initialization failed ISA IO Pause Controller Error ISA device initialization failed ISA IO Resource Pause Conflict ISA device initialization failed ISA IO Pause Controller Error ISA device initialization failed ISA Floppy Pause Controller Error Floppy device initialization failed ISA Floppy Input Error Pause Floppy device initialization failed ISA Floppy Output Error Pause Floppy device initialization failed Corrective Actions See "Troubleshooting the Video Subsystem" on page 260. If the problem persists, see "Getting Help" on page 289. See "Troubleshooting Expansion Cards" on page 271. If the problem persists, see "Getting Help" on page 289. See "Troubleshooting Expansion Cards" on page 271. If the problem persists, see "Getting Help" on page 289. See "Troubleshooting Expansion Cards" on page 271. If the problem persists, see "Getting Help" on page 289. See "Troubleshooting a USB Device" on page 260. If the problem persists, see "Getting Help" on page 289. See "Troubleshooting a USB Device" on page 260. If the problem persists, see "Getting Help" on page 289. See "Troubleshooting a USB Device" on page 260. If the problem persists, see "Getting Help" on page 289. About Your System 31

Section	Page
About Your System	13
Accessing System Features During Startup	13
Front-Panel Features and Indicators	14
NIC Indicator Codes	18
Management Interface	20
Non-Central Independent Mode	20
Non-Central Consolidated Mode	22
Hard-Drive Indicator Patterns	24
Hot-Plug Hard-Drive Indicators	24
Sled Hard-Drive LEDs	25
Power and System Board Indicator Codes	26
BMC Heartbeat Indicator Codes	27
Service Tag	28
POST Error Codes	30
Collecting System Event Log for Investigation	30
System Event Log	38
Processor Error	38
Memory Ecc	39
PCIe Error	41
IOH Core Error	42
SB Error	43
POST Start Event	44
POST End Event	45
POST Error Code Event	46
BIOS Recovery Event	47
ME Fail Event	48
SEL Generator ID	48
BMC	49
Other Information You May Need	54
Using the System Setup Program	55
System Setup Menu	55
System Setup Options at Boot	56
Using the System Setup Program Navigation Keys	56
General Help	57
Console Redirection	57
Enabling and Configuring Console Redirection	57
Main Menu	63
Main Screen	63
System Settings	64
Advanced Menu	66
Power Management	67
CPU Configuration	73
Memory Configuration	76
SATA Configuration	78
PCI Configuration	81
USB Configuration	88
Security Menu	89
Server Menu	91
View System Log	96
Boot Menu	97
Exit Menu	99
Command Line Interfaces for System Setup Options	101
IPMI Command List	124
Power Management Settings	133
Installing System Components	135
Safety Instructions	135
Recommended Tools	136
Inside the System	137
Sled Configuration	140
Sled	141
Removing a Sled	141
Installing a Sled	142
Sled Blank	142
Removing a Sled Blank	142
Installing a Sled Blank	143
Hard-Drive	143
Hard-Drive Locations	143
Front-Access Hard-Drives	146
Removing a Hard-Drive Blank	146
Installing a Hard-Drive Blank	147
Removing a Hard-Drive Carrier	147
Installing a Hard-Drive Carrier	148
Removing a Hard-Drive From a Hard-Drive Carrier	149
Hard-Drive Cage Hard-Drives	150
Removing a Hard-Drive Carrier Located on the Sled Cover	150
Installing a Hard-Drive Carrier on the Sled Cover	152
Removing a Hard-Drive From a Hard-Drive Carrier	153
Installing a Hard-Drive Into a Hard-Drive Carrier	154
Internal Hard-Drives	154
Removing a Hard-Drive Carrier Located on the Sled Tray	154
Installing a Hard-Drive Carrier on the Sled Tray	156
Removing a Hard-Drive From a Hard-Drive Carrier	156
Installing a Hard-Drive Into a Hard-Drive Carrier	157
Removing the Hard-Drive Tray	158
Installing the Hard-Drive Tray	159
SD Card	160
Removing a SD Card	160
Installing a SD Card	161
Sled Covers	161
Removing the Front and Back Sled Covers	161
Installing the Front and Back Sled Covers	165
Removing the Sled Cover	166
Installing the Sled Cover	168
Hot-Plug Hard-Drive Backplane	169
Removing the Hot-Plug Hard-Drive Backplane	169
Installing the Hot-Plug Hard-Drive Backplane	173
Hard-Drive LED Board Assembly	173
Removing the Hard-Drive LED Board Assembly	173
Installing the Hard-Drive LED Board Assembly	174
Removing the Hard-Drive LED Board	175
Installing the Hard-Drive LED Board	176
Removing the RAID Battery	176
Installing the RAID Battery	177
Expansion Cards	178
Removing the MegaRAID SAS 9265-8i Card	178
Installing the MegaRAID SAS 9268-8i Card	184
Expansion Card Risers	185
Removing the Expansion Card Risers	185
Installing the Expansion Card Risers	186
GPGPU Card Assembly	187
Removing the Front GPGPU Card Assembly	188
Installing the Front GPGPU Card Assembly	193
Removing the Back GPGPU Card Assembly	194
Installing the Back GPGPU Card Assembly	200
Removing the NVIDIA Tesla M2090 GPGPU Card	201
Installing the NVIDIA Tesla M2090 GPGPU Card	202
GPGPU Card Risers	202
Removing the Front GPGPU Card Riser	202
Installing the Front GPGPU Card Riser	203
Removing the Back GPGPU Card Riser	204
Installing the Back GPGPU Card Riser	205
Hard-Drive Cage Backplane	205
Removing the 2.5-inch Hard-Drive Cage Backplane	205
Installing the 2.5-inch Hard-Drive Cage Backplane	207
Removing the 3.5-inch Hard-Drive Cage Backplane	208
Installing the 3.5-inch Hard-Drive Cage Backplane	209
Cooling Shroud	210
Removing the Cooling Shroud	210
Installing the Cooling Shroud	211
Heat Sink	212
Removing a Heat Sink	212
Installing a Heat Sink	214
Processors	215
Removing a Processor	215
Installing a Processor	217
System Memory	218
Memory Module Installation Guidelines	218
Supported DIMM Configuration	219
Removing Memory Modules	221
Installing Memory Modules	222
Mezzanine Cards	223
Removing the SAS Mezzanine Card	223
Installing the SAS Mezzanine Card	229
Removing the Infiniband Mezzanine Card	229
Installing the Infiniband Mezzanine Card	232
Removing the 10 GbE Mezzanine Card	233
Installing the 10 GbE Mezzanine Card	236
SD Card Reader	237
Removing the SD Card Reader	237
Installing the SD Card Reader	239
Removing the SD Card Reader Support Bracket	240
Installing the SD Card Reader Support Bracket	241
Interposer Extender	242
Removing the Interposer Extender	242
Installing the Interposer Extender	243
BMC Management Cable (Optional)	244
Removing the BMC Management Cable	244
Installing the BMC Management Cable	245
Node Power Distribution Board	246
Removing the Node Power Distribution Board	246
Installing the Node Power Distribution Board	248
Removing the Node Power Distribution Board Located on the Sled Cover	248
Installing the Node Power Distribution Board on the Sled Cover	251
System Battery	252
Removing the System Battery	252
Installing the System Battery	253
System Board	254
Removing the System Board	254
Installing the System Board	256
Troubleshooting	259
Safety First-For You and Your System	259
Installation Problems	259
Troubleshooting System Startup Failure	260
Troubleshooting External Connections	260
Troubleshooting the Video Subsystem	260
Troubleshooting a USB Device	260
Troubleshooting a Serial I/O Device	261
Troubleshooting a NIC	262
Troubleshooting a Wet Enclosure	263
Troubleshooting a Damaged Enclosure	264
Troubleshooting the Enclosure Fan Modules	265
Troubleshooting the Power Sled	267
Troubleshooting System Memory	267
Troubleshooting a Hard-Drive	269
Troubleshooting a Storage Controller	270
Troubleshooting Expansion Cards	271
Troubleshooting Processors	272
Troubleshooting the System Board	273
Troubleshooting the System Battery	274
IRQ Assignment Conflicts	275
Jumpers and Connectors	277
System Board Jumper Settings	277
System Board Connectors	279
Backplane Connectors	281
2.5-inch Hot-Plug Hard-Drive Backplane	281
2.5-inch Hard-Drive Cage Backplane	282
3.5-inch Hard-Drive Cage Backplane	283
Hard-Drive LED Board Connectors	284
Interposer Extender Connectors	285
SD Card Reader Connectors	286
Node Power Distribution Board Connectors	287
Getting Help	289
Contacting Dell	289

Match case Limit results 1 per page

About Your System

0012h

Local Console

Output Error

Pause

Video device

initialization

failed

See "Troubleshooting the

Video Subsystem" on

page 260.

If the problem persists, see

"Getting Help" on page 289.

0013h

ISA IO

Controller Error

Pause

ISA device

initialization

failed

See "Troubleshooting

Expansion Cards" on

page 271.

If the problem persists, see

"Getting Help" on page 289.

0014h

ISA IO Resource

Conflict

Pause

ISA device

initialization

failed

See "Troubleshooting

Expansion Cards" on

page 271.

If the problem persists, see

"Getting Help" on page 289.

0015h

ISA IO

Controller Error

Pause

ISA device

initialization

failed

See "Troubleshooting

Expansion Cards" on

page 271.

If the problem persists, see

"Getting Help" on page 289.

0016h

ISA Floppy

Controller Error

Pause

Floppy device

initialization

failed

See "Troubleshooting a USB

Device" on page 260.

If the problem persists, see

"Getting Help" on page 289.

0017h

ISA Floppy

Input Error

Pause

Floppy device

initialization

failed

See "Troubleshooting a USB

Device" on page 260.

If the problem persists, see

"Getting Help" on page 289.

0018h

ISA Floppy

Output Error

Pause

Floppy device

initialization

failed

See "Troubleshooting a USB

Device" on page 260.

If the problem persists, see

"Getting Help" on page 289.

Error

Code

Error Message

Response

Error Cause

Corrective Actions