Dell PowerEdge SDS 100 Dell PowerEdge R720 and R720xd Owner's Manual - Page 149

Review System Event Log and Operating System Logs. If the issue

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Error Code ASR0003 BAT0002 BAT0017 CPU0000 CPU0001 CPU0005 Message Information Message Details Action The watchdog timer power cycled the system. The operating system or an application failed to communicate within the time-out period. The system was power-cycled. Check the operating system, application, hardware, and system event log for exception events. Message LCD Message Details Action The system board battery has failed. The system board battery has failed. Check battery. The system board battery is either missing or bad. See Getting Help. Message LCD Message Details Action The battery has failed. The battery has failed. Check battery. The battery is either missing, bad, or unable to charge due to thermal issues. Check system fans. If the problem persists, see Getting Help. Message LCD Message Details Action CPU has an internal error (IERR). CPU has an internal error (IERR). System Event Log and Operating System Logs may indicate that the exception is external to the processor. Review System Event Log and Operating System Logs. If the issue persists, see Getting Help. Message LCD Message Details Action CPU has a thermal trip (over-temperature) event. CPU has a thermal trip. Check CPU heat sink. The processor temperature increased beyond the operational range. Review the logs for fan failures. If no fan failures are detected, check inlet temperature (if available) and reinstall processor heat sink. If the problem persists, see Getting Help. Message LCD Message Details CPU configuration is unsupported. CPU configuration is unsupported. Check CPU or BIOS revision. System is unable to boot or may run in a degraded state. 149

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Error Code
Message Information
ASR0003
Message
The watchdog timer power cycled the system.
Details
The operating system or an application failed to communicate within
the time-out period. The system was power-cycled.
Action
Check the operating system, application, hardware, and system event
log for exception events.
BAT0002
Message
The system board battery has failed.
LCD Message
The system board battery has failed. Check battery.
Details
The system board battery is either missing or bad.
Action
See
Getting Help
.
BAT0017
Message
The <
name
> battery has failed.
LCD Message
The <
name
> battery has failed. Check battery.
Details
The <
name
> battery is either missing, bad, or unable to charge due to
thermal issues.
Action
Check system fans. If the problem persists, see
Getting Help
.
CPU0000
Message
CPU <
number
> has an internal error (IERR).
LCD Message
CPU <
number
> has an internal error (IERR).
Details
System Event Log and Operating System Logs may indicate that the
exception is external to the processor.
Action
Review System Event Log and Operating System Logs. If the issue
persists, see
Getting Help
.
CPU0001
Message
CPU <
number
> has a thermal trip (over-temperature) event.
LCD Message
CPU <
number
> has a thermal trip. Check CPU heat sink.
Details
The processor temperature increased beyond the operational range.
Action
Review the logs for fan failures. If no fan failures are detected, check
inlet temperature (if available) and reinstall processor heat sink. If the
problem persists, see
Getting Help
.
CPU0005
Message
CPU <
number
> configuration is unsupported.
LCD Message
CPU <
number
> configuration is unsupported. Check CPU or BIOS
revision.
Details
System is unable to boot or may run in a degraded state.
149