Dell PowerVault TL4000 Dell Encryption Key Manager and Library Managed Encr - Page 18

8 Login to the EKM client by typing login ekmuser: EKMAdmin ekmpassword: changeMe. 9 Change the password by typing chgpasswd -new changeME2 where changeME2 is the desired new password. Once logged in, the user can use the command line interface to complete operations not supported in the GUI. 10 Type exit to logout. This returns the user to the command prompt. EKM Server is configured to start as a Windows service but it stops after initially starting OR When I attempt to log into the EKM Server GUI, the GUI returns an error message pop-up reading EKM Server Login Failed: null This issue can occur if the EKMkey.jck file is empty or not fully populated. The EKMkey.jck file is created during the initial configuration of the EKM Server and resides in the C:\ekm\gui subdirectory. This file is the key store file. A possible reason for the file to become empty is if the installation or configuration process is interrupted. If a backup exists of the EKMkey.jck, restore the file. The default backup file directory on a Windows server is C:\ekm\gui\BackupFiles. Backed up files are prefixed with a date and time stamp, example: 2008_11_26_10_59_41_EKMKeys.jck. Rename the file to EKMKeys.jck and copy it back to C:\ekm\gui directory. Alternatively, uninstall and re-install the EKM service (if installed) and EKM Server. For more information, see "How do I uninstall EKM as a Windows service?" on page 17. 18 Dell Encryption Key Manager and Library Managed Encryption