Dell Precision M2300 Dell Precision M2300 User's Guide - Page 22

l Use the Service Tag to identify your computer when you use support.dell.com or contact support. l Enter the Express Service Code to direct your call when contacting support. l Solutions - Troubleshooting hints and tips, articles from technicians, Dell Support Website - support.dell.com and online courses, frequently asked questions l Community - Online discussion with other Dell customers l Upgrades - Upgrade information for components, such as memory, the hard drive, and the operating system l Customer Care - Contact information, service call and order status, NOTE: Select your region or business segment to view the appropriate support warranty, and repair information l Service and support - Service call status and support history, site. service contract, online discussions with technical support l Dell Technical Update Service - Proactive e-mail notification of software and hardware updates for your computer l Reference - Computer documentation, details on my computer configuration, product specifications, and white papers l Downloads - Certified drivers, patches, and software updates l Notebook System Software (NSS)- If you reinstall the operating system for your computer, you should also reinstall the NSS utility. NSS provides critical updates for your operating system and support for processors, optical drives, USB devices, and so on. NSS is necessary for correct operation of your Dell computer. The software automatically detects your computer and operating system and installs the updates appropriate for your configuration. To download Notebook System Software: 1. Go to support.dell.com, select your region or business segment, and enter your Service Tag. 2. Select Drivers & Downloads and click Go. 3. Click your operating system and search for the keyword Notebook System Software. l Software upgrades and troubleshooting hints - Frequently asked questions, hot topics, and general health of your computing environment l How to use Microsoft Windows XP or Windows Vista® l How to work with programs and files l How to personalize my desktop NOTE: The support.dell.com user interface may vary depending on your selections. Dell Support Utility The Dell Support Utility is an automated upgrade and notification system installed on your computer. This support provides real-time health scans of your computing environment, software updates, and relevant self-support information. Access the Dell Support Utility from the icon in the taskbar. Windows Help and Support Microsoft Windows XP: 1. Click the Start button and click Help and Support. 2. Either select one of the topics listed, or type a word or phrase that describes your problem into the Search box, click the arrow icon, and then click the topic that describes your problem. 3. Follow the instructions on the screen. Microsoft Windows Vista: 1. Click the Windows Vista Start button , and then click Help and