Dell STUDIO ONE Setup Guide - Page 44

Automated Order-Status Service, Returning Items for Repair Under Warranty or for Credit - for sale

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Page 44 highlights

Getting Help Dell Support e-mail addresses • [email protected] • [email protected] • [email protected] (Latin America and Caribbean countries only) • [email protected] (Asian/Pacific countries only) Dell Marketing and Sales e-mail addresses • [email protected] (Asian/Pacific countries only) • [email protected] (Canada only) Anonymous file transfer protocol (FTP) • ftp.dell.com Log in as user: anonymous, and use your e-mail address as your password. Automated Order-Status Service To check on the status of an order or if you have a problem with your order, such as missing part, wrong parts, or incorrect billing , contact Dell (see "Contacting Dell" on page 44 or go to support.dell.com). NOTE: Have your invoice or packing slip handy when you call. Product Information If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call for your region or to speak to a sales specialist, see "Contacting Dell" on page 44. Returning Items for Repair Under Warranty or for Credit Prepare all items being returned, whether for repair or credit, as follows: 1. Call Dell to obtain a Return Material Authorization Number, and write it clearly and prominently on the outside of the box. 42

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42
Getting Help
Dell Support e-mail addresses
•
•
•
(Latin America and
Caribbean countries only)
•
(Asian/Pacific
countries only)
Dell Marketing and Sales e-mail addresses
•
(Asian/Pacific
countries only)
•
(Canada only)
Anonymous file transfer protocol (FTP)
ftp.dell.com
•
Log in as user:
anonymous
, and use your
e-mail address as your password.
Automated Order-Status Service
To check on the status of an order or if you have
a problem with your order, such as missing
part, wrong parts, or incorrect billing , contact
Dell (see “Contacting Dell” on page 44 or go to
support.dell.com).
NOTE:
Have your invoice or packing slip
handy when you call.
Product Information
If you need information about additional
products available from Dell, or if you would like
to place an order, visit the Dell website at
www.dell.com
. For the telephone number to call
for your region or to speak to a sales specialist,
see “Contacting Dell” on page 44.
Returning Items for Repair Under
Warranty or for Credit
Prepare all items being returned, whether for
repair or credit, as follows:
Call Dell to obtain a Return Material
1.
Authorization Number, and write it clearly
and prominently on the outside of the box.