Dell Streak User's Manual 1.6 - Page 133

Problem Possible causes Possible solutions Unable to send or receive multimedia messages. Your device is in Airplane mode with no wireless connectivity. Touch the status area on the status bar and clear the Airplane mode check box. No MMS service is available. Subscribe to the MMS service from your network service provider. Your MMS settings are not configured properly. Check your network connection, and confirm with your network service provider if your MMS settings are configured correctly. Not enough space left on your Check if there is enough space device memory. on your device memory. Delete useless data to free space if necessary. Unable to send or receive e- The Internet connection or the Check your network mail. e-mail setting is not configured connection, and confirm with properly. your e-mail service provider if your e-mail setting has been configured correctly. Internet problems Unable to connect to the network. Invalid SIM card. You are not within the network's service area. Contact your service provider. Check the service area with your service provider. Poor signal. Move to an open space or if you are inside a building, move closer to a window. Media problems Windows Media Player on my computer cannot play the sounds of the video captured using the device. The device records video sounds in amr format, but Windows Media Player does not support amr decoding. Play the video using a video player with the amr decoder, such as QuickTime. Troubleshooting 133