Dell The world’s first 5K . Dell UltraSharp 27 Monitor Users Guide - Page 28
Connection Guide for 5K3K 30Hz max. Resolution with Docking, Station Two DP cables
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5. Connection Guide for 5K3K 30Hz (max.) Resolution with Docking Station (Two DP cables) 1. Follow the connection guide. 3. Turn on your computer. 2.Turn on the monitor by pressing the 4.Change resolution if necessary up to power on/off button 5120 x 2880 30Hz. Recommended list of docking stations: Dell E-Port Plus Advanced Port Replicator with USB 3.0 to be docked with Dell notebooks having following internal graphics cards a) Nvidia Graphics KX000 or KX200 series (driver r343.00 or later) b) AMD Graphics WX000 or WX100 series (driver later than r14.500.0.0) Example: Dell Precision M4800, M6800. mDP DP1 DP2 B A A DP - DP cable ( ) Connect DP1 port on monitor to any of DP port on docking station. B DP - DP cable Connect DP2 port on monitor to any of DP port on docking station. NOTE: Both A and B have to be connected to support resolution up to 5K3K. Connection Guide for 4K2K 60Hz mDP DP1 DP2 C DP - mDP cable (1x) D Use one of the DP - mDP cables to connect the mDP port on the monitor to the DP port on the computer. CD Video 2 DP Port Troubleshooting 1. BIOS/Post screen is not observed, black screen during BIOS/Post, long period of black screen when monitor wake from sleep: • To speed up monitor initialization, disable monitor Sleep by OSD (Menu>Energy Settings>Monitor Sleep> Disable). 2. Not able to display 5120 x 2880 60Hz : • Ensure that both DP ports at the source support DP1.2 HBR2, DisplayID 1.3 tile display feature.. • Dell E-Port Plus Advanced Port Replicator with USB 3.0 docking system can only support up to 5k3k 30Hz. • 4k2k is not supported in 2-cable DP docking configuration. Connect single DP from the dock "Video 2" DP port to the monitor miniDP port for 4k2k resolution 3. 5K3K resolution changed after recovery f rom PC standby/ Hibernate/ Reboot : • In certain cases, graphics card may not detect the monitor properly when the monitor goes to sleep. • Disable monitor Sleep by OSD (Menu > Energy Settings > Monitor Sleep > Disable). • Reboot PC. 4. Cannot achieve or image unstable at 5k3k resolution: • Ensure your graphics card is capable to support 5k3k. • Use only the in-box DP cables for connection to your PC. Non-DP certified or low quality DP cable may degrade signal integrity/bandwidth, resulting in reduced performance. 5. Stretch image observed: • Ensure the monitor DP2 port is connected properly to the DP port of the docking station. 28 Setting Up the Monitor