Dell The world’s first 5K . Dell UltraSharp 27 Monitor Users Guide - Page 54

Troubleshooting, Factory, Settings, Monitor Quality and Pixel Policy

Get Dell The world’s first 5K . PDF manuals and user guides View all Dell The world’s first 5K . manuals
Add to My Manuals
Save this manual to your list of manuals

Page 54 highlights

Stuck-on Pixels Brightness Problems Safety Related Issues Intermittent Problems Missing Color LCD screen has • Cycle power On-Off. bright spots • Pixel that is permanently Off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http:// www.dell.com/support/monitors. Picture too dim • Reset the monitor to Factory or too bright Settings. • Adjust brightness & contrast controls via OSD. Visible signs of smoke or sparks • Do not perform any troubleshooting steps. • Contact Dell immediately. Monitor malfunctions on & off • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Reset the monitor to Factory Settings. • Perform monitor self-test feature check to determine if the intermittent problem occurs in selftest mode. Picture missing color • Perform monitor self-test feature check. • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Check for bent or broken pins in the video cable connector. 54  Troubleshooting

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
54
Troubleshooting
Stuck-on Pixels
LCD screen has
bright spots
•
Cycle power On-Off.
•
Pixel that is permanently Off is a
natural defect that can occur in
LCD technology.
•
For more information on Dell
Monitor Quality and Pixel Policy,
see Dell Support site at:
http://
www.dell.com/support/monitors
.
Brightness
Problems
Picture too dim
or too bright
•
Reset the monitor to
Factory
Settings
.
•
Adjust brightness & contrast
controls via OSD.
Safety Related
Issues
Visible signs
of smoke or
sparks
•
Do not perform any
troubleshooting steps.
•
Contact Dell
immediately.
Intermittent
Problems
Monitor
malfunctions
on & off
•
Ensure that the video cable
connecting the monitor to the
computer is connected properly
and is secure.
•
Reset the monitor to
Factory
Settings
.
•
Perform monitor self-test
feature check to determine if the
intermittent problem occurs in
selftest mode.
Missing Color
Picture missing
color
•
Perform monitor self-test feature
check.
•
Ensure that the video cable
connecting the monitor to the
computer is connected properly
and is secure.
•
Check for bent or broken pins in
the video cable connector.