Dell Vostro 220 Service Manual - Page 20

Start, Optical drive problems, Problems writing to an optical drive, Hard drive problems - recovery

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Page 20 highlights

Optical drive problems NOTE: High-speed optical drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the media. NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives. ADJUST THE WINDOWS VOLUME CONTROL - • Click the speaker icon in the lower-right corner of your screen. • Ensure that the volume is turned up by clicking the slidebar and dragging it up. • Ensure that the sound is not muted by clicking any boxes that are checked. C H E C K T H E S P E A K E R S A N D S U B W O O F E R - See "Sound and Speaker Problems" on page 30. Problems writing to an optical drive C L O S E O T H E R P R O G R A M S - The optical drive must receive a steady stream of data during the writing process. If the stream is interrupted, an error occurs. Try closing all programs before you write to the optical. TU R N O F F S T A N D B Y M O D E I N W I N D O W S B E F O R E W R I T I N G T O A D I S C - Search for the keyword standby in Windows Help and Support for information on power management modes. Hard drive problems RUN CHECK DISK - Windows XP: 1 Click Start and click My Computer. 2 Right-click Local Disk C:. 3 Click Properties→ Tools→ Check Now. 4 Click Scan for and attempt recovery of bad sectors and click Start. Windows Vista: 1 Click Start and click Computer. 2 Right-click Local Disk C:. 3 Click Properties→ Tools→ Check Now. The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action. 4 Follow the instructions on the screen. 20 Troubleshooting

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20
Troubleshooting
Optical drive problems
NOTE:
High-speed optical drive vibration is normal and may cause noise, which
does not indicate a defect in the drive or the media.
NOTE:
Because of different regions worldwide and different disc formats, not all
DVD titles work in all DVD drives.
A
DJUST
THE
W
INDOWS
VOLUME
CONTROL
—
•
Click the speaker icon in the lower-right corner of your screen.
•
Ensure that the volume is turned up by clicking the slidebar and dragging it up.
•
Ensure that the sound is not muted by clicking any boxes that are checked.
C
HECK
THE
SPEAKERS
AND
SUBWOOFER
—
See "Sound and Speaker Problems" on
page 30.
Problems writing to an optical drive
C
LOSE
OTHER
PROGRAMS
—
The optical drive must receive a steady stream of data
during the writing process. If the stream is interrupted, an error occurs. Try closing all
programs before you write to the optical.
T
URN
OFF
STANDBY
MODE
IN
W
INDOWS
BEFORE
WRITING
TO
A
DISC
—
Search for
the keyword
standby
in Windows Help and Support for information on power
management modes.
Hard drive problems
R
UN
C
HECK
D
ISK
—
Windows XP
:
1
Click
Start and click My Computer
.
2
Right-click
Local Disk C:
.
3
Click
Properties
→
Tools
→
Check Now
.
4
Click
Scan for and attempt recovery of bad sectors and click Start
.
Windows Vista
:
1
Click
Start
and click
Computer
.
2
Right-click
Local Disk C:
.
3
Click
Properties
→
Tools
→
Check Now
.
The
User Account Control
window may appear. If you are an administrator on the
computer, click
Continue
; otherwise, contact your administrator to continue the
desired action.
4
Follow the instructions on the screen.