I/O board
.............................................................................................................................................................................
40
Removing the I/O board
............................................................................................................................................
40
Installing the I/O board
...............................................................................................................................................
41
Heat sink
..............................................................................................................................................................................
42
Removing the heat sink
............................................................................................................................................
42
Installing the heat sink
..............................................................................................................................................
43
Power button
.....................................................................................................................................................................
43
Removing the power button
.....................................................................................................................................
43
Installing the power button
.......................................................................................................................................
44
Power button with fingerprint reader
..........................................................................................................................
45
Removing the power-button with fingerprint reader
.........................................................................................
45
Installing the power-button with fingerprint reader
...........................................................................................
46
System board
......................................................................................................................................................................
47
Removing the system board
.....................................................................................................................................
47
Installing the system board
.......................................................................................................................................
50
Palm-rest and keyboard assembly
................................................................................................................................
54
Removing the palm-rest and keyboard assembly
................................................................................................
54
Installing the palm-rest and keyboard assembly
..................................................................................................
55
Chapter 3: Drivers and downloads
...............................................................................................
56
Chapter 4: System setup
.............................................................................................................
57
Entering BIOS setup program
........................................................................................................................................
57
Navigation keys
..................................................................................................................................................................
57
One time boot menu
.........................................................................................................................................................
57
System setup options
.......................................................................................................................................................
58
System and setup password
...........................................................................................................................................
68
Assigning a system setup password
.......................................................................................................................
68
Deleting or changing an existing system setup password
.................................................................................
68
Clearing CMOS settings
............................................................................................................................................
69
Clearing BIOS (System Setup) and System passwords
....................................................................................
69
Updating the BIOS
............................................................................................................................................................
69
Updating the BIOS in Windows
................................................................................................................................
69
Updating the BIOS using the USB drive in Windows
..........................................................................................
70
Updating the BIOS from the F12 One-Time boot menu
.....................................................................................
70
Chapter 5: Troubleshooting
.........................................................................................................
72
Handling swollen Lithium-ion batteries
........................................................................................................................
72
Locate the Service Tag or Express Service Code of your Dell computer
..............................................
72
System-diagnostic lights
..................................................................................................................................................
73
SupportAssist diagnostics
...............................................................................................................................................
74
Built-in self-test (BIST)
...................................................................................................................................................
74
M-BIST
...........................................................................................................................................................................
74
LCD Built-in Self Test (BIST)
...................................................................................................................................
74
Recovering the operating system
.................................................................................................................................
75
WiFi power cycle
...............................................................................................................................................................
75
Drain residual flea power (perform hard reset)
.........................................................................................................
76
Chapter 6: Getting help and contacting Dell
................................................................................
77
4
Contents