Dirt Devil M082476 Revision 1 (4/2003) - Page 10

Trouble, Shooting, Guide

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TROUBLE SHOOTING GUIDE WARNING: TO REDUCE RISK OF PERSONAL INJURY - UNPLUG CLEANER BEFORE SERVICING Problem Possible Reasons Possible Solutions Cleaner won't run 1. Power cord not firmly plugged into outlet. 2. Blown fuse or tripped breaker. 3. Needs service. 4. Thermal protector shut cleaner off due to high motor temperatures. 1. Plug cord in firmly. 2. Check fuse or breaker in home. Replace fuse/reset breaker. 3. Take to service center or call 1-800-321-1134. 4. Review bottom of safety instructions-Pg. 3 OR call 1-800-321-1134. Cleaner won't pick-up or low suction 1. Dirt bag not installed correctly. 2. Dirt bag full. 3. Nozzle/dirt passage hose clogged. 1. Review dirt bag removal and replacement-Pg. 8. 2. Replace dirt bag-Pg. 8. 3. Remove base nozzle cover; remove obstruction OR Remove hose; remove obstruction. Dust escaping from cleaner 1. Dirt bag full. 2. Dirt bag not installed correctly. 3. Hose not installed correctly. 1. Review dirt bag removal and replacement-Pg. 8. 2. Review dirt bag removal and replacement-Pg. 8. 3. Review hose installation-Pg. 6. Cleaner tools won't pick up 1. Hose clogged. 2. Hose inlet clogged. 3. Dirt bag full. 4. Filter clogged. 1. Remove hose and tools; remove obstruction-Pg. 6. 2. Remove hose and clean inlet-Pg. 6. 3. Replace dirt bag-Pg. 8. 4. Clean filter-Pg. 9. ANY OTHER SERVICING SHOULD BE DONE BY AN AUTHORIZED SERVICE REPRESENTATIVE TO LOCATE A DEALER NEAR YOU, VISIT OUR WEBSITE AT www.dirtdevil.com OR CALL CUSTOMER SERVICE AT (1-800-321-1134) In the event that further assistance is required, see your Yellow Pages for an authorized Royal® Dealer. Costs of any transportation to and from any place of repair are to be paid by the owner. The service parts used in this unit are easily replaced and readily available from an authorized Royal® Dealer or retailer. Always identify your cleaner by the model number and manufacturing code when requesting information or ordering replacement parts. (The model number appears on the bottom of the cleaner.) 10

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TROUBLE
SHOOTING
GUIDE
WARNING:
TO
REDUCE
RISK
OF
PERSONAL
INJURY
-
UNPLUG
CLEANER
BEFORE
SERVICING
Problem
Possible
Reasons
Possible
Solutions
Cleaner
won't
run
1.
Power
cord
not
firmly
plugged
into
outlet.
2.
Blown
fuse
or
tripped
breaker.
3.
Needs
service.
4.
Thermal
protector
shut
cleaner
off
due
to
high
motor
temperatures.
1.
Plug
cord
in
firmly.
2.
Check
fuse
or
breaker
in
home.
Replace
fuse/reset
breaker.
3.
Take
to
service
center
or
call
1-800-321-1134.
4.
Review
bottom
of
safety
instruct
-
ions-Pg.
3
OR
call
1-800-321-1134.
Cleaner
won't
pick-up
or
low
suction
1.
Dirt
bag
not
installed
correctly.
2.
Dirt
bag
full.
3.
Nozzle/dirt
passage
hose
clogged.
1.
Review
dirt
bag
removal
and
replacement-Pg.
8.
2.
Replace
dirt
bag-Pg.
8.
3.
Remove
base
nozzle
cover;
remove
obstruction
OR
Remove
hose;
remove
obstruction.
Dust
escaping
from
cleaner
1.
Dirt
bag
full.
2.
Dirt
bag
not
installed
correctly.
3.
Hose
not
installed
correctly.
1.
Review
dirt
bag
removal
and
replacement-Pg.
8.
2.
Review
dirt
bag
removal
and
replacement-Pg.
8.
3.
Review
hose installation-Pg.
6.
Cleaner
tools
won't
pick
up
1.
Hose
clogged.
2.
Hose
inlet
clogged.
3.
Dirt
bag
full.
4.
Filter
clogged.
1.
Remove
hose
and
tools;
remove
obstruction-Pg.
6.
2.
Remove
hose
and
clean
inlet-Pg.
6.
3.
Replace
dirt
bag-Pg.
8.
4.
Clean
filter-Pg.
9.
ANY
OTHER
SERVICING
SHOULD
BE
DONE
BY
AN
AUTHORIZED
SERVICE
REPRESENTATIVE
TO
LOCATE
A
DEALER
NEAR
YOU,
VISIT
OUR
WEBSITE
AT
www.dirtdevil.com
OR
CALL
CUSTOMER
SERVICE
AT
(1-800-321-1134)
In
the
event
that further
assistance
is
required,
see
your
Yellow
Pages
for
an
authorized
Royal®
Dealer.
Costs
of
any
transportation
to
and
from
any
place
of
repair
are
to
be
paid
by
the
owner.
The
service
parts
used
in
this
unit
are
easily
replaced
and
readily
available
from
an
authorized
Royal®
Dealer
or
retailer.
Always
identify
your
cleaner
by
the
model
number
and
manufacturing
code
when
requesting
information
or
ordering
replacement
parts.
(The
model
number
appears
on
the
bottom
of
the
cleaner.)
10