Dynex DX-BUSB User Manual (English) - Page 22

The installation CD does not start WNU

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22 Troubleshooting The name of your wireless network DOES NOT appear in the list of Available Networks. If the correct network name is not listed under "Available Networks" in the WNU, try the following troubleshooting steps: 1 Temporarily move the computer, if possible, to 5 to 10 feet away from the wireless router. Close the WNU and reopen it. If the correct network name now appears under Available Networks, you may have a range or interference problem. See the suggestions listed in "Placement of your wireless networking hardware for optimal performance" on page 20. 2 Using a computer that is connected to the wireless router through a network cable (as opposed to wirelessly), make sure that Broadcast SSID is enabled. This setting is found on the router's wireless Channel and SSID configuration page. For detailed instructions on accessing this page and changing settings, refer to the user guide for your wireless router. The installation CD does not start WNU If the installation CD does not start the WNU automatically, it could be that the computer is running other applications that are interfering with the CD drive. To start the installation manually: 1 If the WNU screen does not appear within 15-20 seconds, open up your CD drive by double-clicking on the My Computer icon. 2 Double-click on the CD drive that the installation CD has been placed in to start the installation. 3 Double-click the Files folder, then double-click the Setup.exe icon. The power LED does not come ON. The network adapter is not working If the LED indicators are not ON, the problem may be that the network adapter is not connected or is not installed correctly. Make sure that the network adapter is plugged firmly into the USB port of your computer. Check to see that the drivers for the network adapter have been installed. Right-click on the My Computer icon on your desktop. Choose Properties and navigate to the Device Manager and see if your network adapter is listed without any errors. If an error is indicated, contact Technical Support. The link LED is blinking slowly. You cannot connect to a wireless network or the Internet If your network adapter appears to be functioning correctly, but you cannot connect to a network or you have a red wireless icon at the bottom of your screen, the problem may be that there is a mismatch between the network name (SSID) settings in your wireless network properties.

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22
Troubleshooting
The name of your wireless network DOES NOT appear in the list of
Available Networks.
If the correct network name is not listed under “Available Networks” in the WNU, try the
following troubleshooting steps:
1
Temporarily move the computer, if possible, to 5 to 10 feet away from the wireless
router. Close the WNU and reopen it. If the correct network name now appears under
Available Networks
, you may have a range or interference problem. See the
suggestions listed in “Placement of your wireless networking hardware for optimal
performance” on page 20.
2
Using a computer that is connected to the wireless router through a network cable (as
opposed to wirelessly), make sure that
Broadcast SSID
is enabled. This setting is
found on the router’s wireless
Channel and SSID
configuration page. For detailed
instructions on accessing this page and changing settings, refer to the user guide for
your wireless router.
The installation CD does not start WNU
If the installation CD does not start the WNU automatically, it could be that the computer is
running other applications that are interfering with the CD drive.
To start the installation manually:
1
If the WNU screen does not appear within 15-20 seconds, open up your CD drive by
double-clicking on the
My Computer
icon.
2
Double-click on the CD drive that the installation CD has been placed in to start the
installation.
3
Double-click the
Files
folder, then double-click the
Setup.exe
icon.
The power LED does not come ON. The network adapter is
not working
If the LED indicators are not ON, the problem may be that the network adapter is not
connected or is not installed correctly.
Make sure that the network adapter is plugged firmly into the USB port of your computer.
Check to see that the drivers for the network adapter have been installed. Right-click on the
My Computer
icon on your desktop. Choose
Properties
and navigate to the
Device
Manager
and see if your network adapter is listed without any errors. If an error is indicated,
contact Technical Support.
The link LED is blinking slowly. You cannot connect to a
wireless network or the Internet
If your network adapter appears to be functioning correctly, but you cannot connect to a
network or you have a red wireless icon at the bottom of your screen, the problem may be
that there is a mismatch between the network name (SSID) settings in your wireless network
properties.