Electrolux EI28BS56IB Use and Care Guide - Page 33

Solutions to Common Problems 33 Before you call... If you experience a problem with your refrigerator or notice a product behavior or condition that you do not understand, you can usually avoid a call to your service representative by referring to this section for an answer. Beginning with the following table, this information includes common problems, causes, and suggested solutions. Automatic Ice Maker Problem Cause Ice maker is not making any ice. • Ice maker setting is Off. • Water supply is not connected to refrigerator. • Household water line valve is not open. • Valve on cold water pipe is clogged or restricted by foreign material. If valve is of the self-piercing type, it may not have created a sufficiently sized hole in tube for water to pass through. • Check to see if the water dispenser is dispensing water. • Water filter is not completely seated. Ice maker is not making enough ice. Ice has bad odor and taste. • Ice maker is producing less ice than you expect. • Household water line valve is not completely open. • Check to see if water dispenser is dispensing slower than normal. • Ice has picked up odor or flavor from strong food stored in refrigerator. • Ice not used frequently enough. Correction • Turn on ice maker. • Connect water supply (see Installation Instructions). • Turn on household water line valve. • Turn off household water line valve. Remove valve. Ensure that valve is not a self-piercing valve. Clean valve. Replace valve if necessary. • If not, the ice & water filter cartridge is clogged or restricted, and must be replaced. • Push firmly until the water filter snaps into place (you should hear two (2) clicks). • Ice maker should produce approximately 10 pounds of ice every 24 hours. • Turn on household water line valve. • If it is, replace the ice & water filter cartridge. • Cover foods tightly. Discard stale ice. Ice maker will produce fresh supply. • Discard stale ice. Ice Dispenser Problem Dispenser will not dispense ice. Ice dispenser is jammed. Cause • Water supply is not connected. • Ice storage bin is empty. • Household water line valve is not open. • Fresh Food door is not closed. • Ice dispensing paddle has been held in for more than four to (4-5) minutes. • Ice has melted and frozen around auger due to infrequent use, temperature fluctuations, and/ or power outages. • Ice cubes are frozen together. • Ice cubes are smaller than normal. Correction • Connect water supply (see Connecting The Water Supply section). • Ensure ice maker is turned on. When the first supply of ice is dropped into the bin, the dispenser should operate. • Open household water line valve. Allow sufficient time for the ice to be made. When ice is made, the dispenser should operate. • Ensure Fresh Food door is closed. (See Problem Section, Opening/Closing of Doors/Drawers) • Motor is overloaded. Motor overload protector will reset in approximately three (3) minutes. Ice can then be dispensed. • Remove ice bin, thaw, and empty the contents. Clean bin, wipe dry, and replace in proper position. When new ice is made, dispenser should operate. • Use the dispenser often so that cubes do not freeze together. • The ice & water filter cartridge could be clogged. Replace the filter cartridge. Dispensing system operates best at 30-100 psi water pressure. Well water pressures should fall within this range.