Epson 9600 Product Information Guide - Page 7

EPSON Stylus Pro 7600 and 9600 Error messages (continued) Message/Light Explanation Response LOAD ROLL PAPER LOAD SHEET PAPER Paper Out light on Paper source setting in printer software is different from control panel. Make sure the right paper is loaded and the paper source setting is the same on the control panel and printer software. PAPER JAM Paper Out light flashing Paper has jammed in the printer. Remove the jammed paper. PAPER NOT CUT Paper Out light flashing Roll paper was not cut completely. Cut paper did not fall off. Cut the paper manually, remove the cut paper from the printer, then reload paper. Remove the cut paper from the printer. Reload paper. PAPER NOT STRAIGHT Paper Out light flashing Paper slipped and fed into the printer at an angle. Reload paper, making sure the edges are straight and aligned with the vertical row of holes at the paper exit. PAPER OUT Paper Out light on No paper is loaded. Paper ran out. Load paper. Remove any printouts or paper remaining in the printer and load more paper. If the message appears during a print job, reset the printer by pressing the Pause button for 3 seconds. Then load paper and resend the job. RELOAD PAPER Paper Out light on Paper could not be reversed into the printing position. Remove the paper. Reload it so that the bottom edge is straight and aligned with the vertical row of holes at the paper exit. Image is too wide for the paper loaded in the printer. Resize your image or load wider paper. Paper is not fully ejected. Cut the paper at the paper insertion slot, then reload paper. PAPER NOT CUT error was cleared. Reload paper. REMOVE PAPER Paper Out light on Paper is too thick for head cleaning. Pull the paper set lever out to remove the paper. Head cleaning automatically starts. After cleaning, reload paper. SET PAPER LEVER Paper Out light on Paper lever was released during the printing process or another operation. Pull the lever all the way forward, to the secured position. Start printing again from the beginning for best results. Error messages (continued) Message/Light Explanation Response SET INK LEVER The ink lever was left in the unlocked position. Pull the lever down to lock the ink cartridges. FRONT COVER OPEN Pause light on Front cover is open. Close the front cover. TURN PRINTER This message PWR OFF AND appears after you ON clear a paper jam. Press the Power button to turn the printer off and back on again. UNABLE TO PRINT You tried to print while an error condition was present or the ink compartment cover was open. After 3 seconds the message disappears. Press the Pause button to exit SelecType mode. If the message appears again, clear the error before you print. MAINTENANCE The maintenance TANK ALMOST tank is almost full. FULL Maintenance Tank light flashing Make sure you have a replacement maintenance tank. CHANGE The maintenance MAINTENANCE tank is full. TANK All lights flashing Replace the maintenance tank. NO The maintenance MAINTENANCE tank is not installed. TANK Maintenance Tank light is on Make sure the maintenance tank is fully inserted. OPTION I/F ERROR Wrong interface card installed. Turn off the printer and remove the card. See the documentation that came with the card. SERVICE REQ. All lights flashing An error has occurred. Note the error number, then turn the printer off and back on. MAINTENANCE A printer part will REQ. need to be replaced soon. Note the error number and contact EPSON. (If only the cutter blade is worn out, you can replace it yourself.) COMMAND ERROR You're using the Make sure you installed the wrong printer driver. correct driver for your printer. Damaged data was sent to the printer. To clear the data, press the printer's Power button to turn the printer off. Wait for about a minute, then turn the printer on again. 7/02 EPSON Stylus Pro 7600 and 9600 - 8