Epson C11C694201 User Guide - Page 53

Troubleshooting, Error/Warning Messages

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English Troubleshooting The solutions herein are for problems when printing without using a computer. If you cannot solve the problem, you can get more information from the LCD screen. Press the Menu button, then select Help. Error/Warning Messages You can diagnose and solve most problems by checking the error messages on the LCD screen. If you cannot solve the problems, by checking the messages, use the following table and try the recommended solution. Error Messages Solution A printer error has occurred. See your printer documentation. Turn PictureMate off and then back on. If the error message still appears, contact your dealer. & See "Contacting Customer Support" on page 59 Error Messages Solution PicturePack low. Replace PicturePack soon. Press OK to clear the error. Prepare the new PicturePack. If you tried to clean the print head, replace the PicturePack first. & See "Replacing the PicturePack" on page 41 Replace the PicturePack. Replace the PicturePack with the new one. & See "Replacing the PicturePack" on page 41 Service required. Parts inside your printer are near the end of their service life. See your printer documentation. Contact Epson for assistance. & See "Contacting Customer Support" on page 59 Service required. Parts in your printer are at the end of their service life. See your printer documentation. Error in data. Printouts may be affected. The print results may not be perfect. Check the data. PictureMate PM 260 / PM 290 Troubleshooting 53

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PictureMate PM 260 / PM 290
Troubleshooting
53
English
Troubleshooting
The solutions herein are for problems when printing
without using a computer.
If you cannot solve the problem, you can get more
information from the LCD screen. Press the
Menu
button, then select
Help
.
Error/Warning Messages
You can diagnose and solve most problems by
checking the error messages on the LCD screen. If
you cannot solve the problems, by checking the
messages, use the following table and try the
recommended solution.
Error Messages
Solution
A printer error has
occurred. See your printer
documentation.
Turn PictureMate off and then back on.
If the error message still appears,
contact your dealer.
&
See “Contacting Customer Support”
on page 59
PicturePack low. Replace
PicturePack soon.
Press
OK
to clear the error.
Prepare the new PicturePack.
If you tried to clean the print head,
replace the PicturePack first.
&
See “Replacing the PicturePack” on
page 41
Replace the PicturePack.
Replace the PicturePack with the new
one.
&
See “Replacing the PicturePack” on
page 41
Service required. Parts
inside your printer are near
the end of their service life.
See your printer
documentation.
Contact Epson for assistance.
&
See “Contacting Customer Support”
on page 59
Service required. Parts in
your printer are at the end
of their service life. See
your printer
documentation.
Error in data. Printouts
may be affected.
The print results may not be perfect.
Check the data.
Error Messages
Solution