Epson C82N Printer Basics - Page 47

P is off The printer is not receiving power. Try these solutions: ■ Make sure the printer is turned on. ■ Turn off the printer, plug in the power cord securely, and turn the printer on again. ■ Make sure the outlet is working and is not controlled by a switch or timer. If in doubt, try another outlet. Running a Printer Check You can run a printer check to determine whether a problem comes from the printer itself or some other source. Follow these steps: 1. Make sure both the printer and computer are turned off. Then disconnect the interface cable from the printer. 2. Make sure letter-size or larger paper is loaded in the printer. 3. Hold down the ) paper button, then press and release the Ppower button. Continue holding down the ) paper button until the Ppower light starts to flash, then release it. The printer prints one page showing its ROM version number, ink counter, and a nozzle check pattern. Only the nozzle check pattern is shown below. (If the pattern has gaps in its dots, you need to clean the print head; see page 25.) 4. To end the check, turn the printer off after it prints the check page. Then reconnect the interface cable and turn on your printer and computer. If the check page prints, the problem probably lies in your software settings, the interface cable, or your computer. Another possibility is that your printer software may not be installed correctly. If the check page doesn't print, you may have a problem with your printer. Try the suggestions in "Problems and Solutions" beginning on page 43. If nothing seems to work, contact your dealer or EPSON as described on page 51. 42 Problem Solving