Epson C84WN Start Here Card - Page 8

You are getting a wireless signal, but you are not able to print. Check the Wireless Server Search window to make sure your wireless link has adequate strength-at least 50 percent. If the signal is weak, try moving the print server, printer, and access point or base station closer together. Signal strength Make sure that your network port is set up correctly (Windows), or that you've added the printer to Print Center or Printer Setup Utility (Mac OS X) or selected the printer in the Chooser (Mac OS 8.6 to 9.x). Check the printer's lights to see if there is a problem with the printer. See Printer Basics for details. You are unable to see the printer in the Macintosh Chooser or Print Center. Make sure you are connected to the correct AirPort network. See your AirPort documentation for details. You see a communication error when you try to print. You may see an error message if another computer on your network is trying to print at the same time. Wait until the first print job is done. Your job will print when it reaches the top of the print queue. Paper jams frequently. Try loading fewer sheets of paper. When you load paper, don't push it in. Also, slide the left edge guide against the paper, but not too tightly. Use new, smooth, high-quality paper. For more problem solving tips on wireless printing, see Setup and Installation. For printer problems, see Printer Basics. Where to Get Help EPSON Printer Information Center View Print Show animations that quickly tell you how to load special paper, replace ink cartridges, and clean the print head. Also includes a User Guide with additional printer information. To launch EPSON Printer Information Center, double-click the EPIC or EPSON Printer Info Center icon on your desktop. Printer Basics Includes instructions for printing, maintaining the printer, and solving basic printer problems. Setup and Installation Provides greater detail about how to set up your printer for wireless network printing. Includes system requirements, print server specifications, and descriptions of settings on the Wireless Server Configuration screen. World Wide Web From the Internet, you can reach EPSON Support at http://support.epson.com. Here you can download drivers and other files, look at product documentation and troubleshooting information, and receive technical advice through e-mail. Automated Telephone Services A variety of help services are available 24 hours a day, 7 days a week. To use these services, you must have a touch tone telephone and call (800) 922-8911. Your EPSON SoundAdviceSM Express Code is 70445. Use this code to quickly select the EPSON Stylus C84WN in SoundAdvice. EPSON and EPSON Stylus are registered trademarks of SEIKO EPSON CORPORATION. EPSON Software is a trademark, and SoundAdvice is a service mark of Epson America, Inc. General Notice: Other product names are for identification purposes only and may be trademarks of their respective owners. EPSON disclaims any and all rights in those marks. © 2004 Epson America, Inc. 1/04 Printed in USA CPD-17476