Epson CX7800 Basics - Page 49

Print Quality Problems If you have any problems with the copy or print quality, try these solutions: ■ Make sure the document is placed flat against the document table glass and the Epson Stylus CX7800 is not tilted or placed on an uneven surface. ■ Make sure your film or slides are placed on the scanner correctly. ■ Load the paper printable side up (usually the whiter, brighter, or glossy side). ■ Make sure your paper isn't damp or curled. ■ Make sure the document mat is removed when you scan film. ■ Use a support sheet with special paper or load your paper one sheet at a time. Remove sheets from the output tray as they are printed. ■ Make sure the type of paper you loaded matches the paper size and paper type settings on the control panel or in your printer software (see page 34). ■ For the best print quality, use Epson special paper (see page 34) and genuine Epson ink cartridges (see page 41). ■ Set the paper thickness lever to the m L position for most paper types. If you are printing on envelopes, set the lever to the ^ H position. ■ If you notice light or dark bands across your printouts or they are too faint, you may need to clean the print head. This unclogs the nozzles so they can deliver ink properly. Run a nozzle check as described on page 38 to see if the print head needs cleaning. Then clean the print head as described on page 39. ■ If you notice jagged vertical lines, you may need to align the print head. See your User's Guide for instructions. ■ The ink cartridges may be old or low on ink; see page 41 for instructions on replacing an ink cartridge. ■ If a dotted line appears in the image, clean the document table glass with a soft, dry, lint-free cloth (paper towels are not recommended), or use a small amount of glass cleaner on a soft cloth, if necessary. Don't spray glass cleaner directly on the glass. Solving Problems 49