Epson ET-2800 Users Guide - Page 204
Solving Problems Printing from a Computer, Nothing Prints
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• If paper is wrinkled when it ejects, it may be damp or too thin. Load new paper and be sure to select the correct paper type setting when you reprint. Parent topic: Solving Paper Problems Related references Paper or Media Type Settings - Control Panel Paper or Media Type Settings - Printing Software Related tasks Cancelling Printing Using a Product Button Loading Paper in the Rear Paper Feeder Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer. Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. Nothing Prints Product Icon Does Not Appear in Windows Taskbar Printing is Slow Parent topic: Solving Problems Nothing Prints If you have sent a print job and nothing prints, try these solutions: • Make sure your product is turned on and connected to your computer. • Make sure any interface cables are connected securely at both ends. • If you connected your product to a USB hub, make sure it is a first-tier hub. If it still does not print, connect your product directly to your computer instead of the hub. • Make sure the printer status is not offline or pending. • Make sure you are using the Epson printer driver for your product or the available functions are limited. • Run a product check to see if a test page prints. If the test page prints, check to see if your product software is installed correctly. 204