Epson Expression 10000XL - Photo User Manual - Page 72

You cannot scan film with the, transparency unit.

Get Epson Expression 10000XL - Photo PDF manuals and user guides View all Epson Expression 10000XL - Photo manuals
Add to My Manuals
Save this manual to your list of manuals

Page 72 highlights

The scanner doesn't scan your image. ■ Make sure the scanner is ready to scan. Wait until the Ready light stops flashing and remains on. ■ Check the Windows Device Manager. If there are any Unknown Device icons, select them and click Remove or Uninstall. ■ If you're using imaging software, such as Adobe Photoshop Elements, make sure you select EPSON Expression 10000XL as your scanner or import source. ■ Make sure you have enough memory to scan your image. If you're scanning a large image or scanning at a high resolution, close any unnecessary programs. Try scanning at a lower resolution, or select part of the image to scan. If you still cannot scan, you may need to upgrade your RAM. ■ If you're using the optional automatic document feeder, run EPSON Scan in Office Mode or Professional Mode, and select ADF - Single-sided or ADF - Double-sided as the Document Source. Also, make sure the original document is inserted face-up. Pages jam in the automatic document feeder. Remove the jammed pages, following the instructions on page 61. The automatic document feeder is running too slowly. Check the high-speed switch and make sure it's in the upper position (see page 57). You cannot scan film with the transparency unit. ■ Make sure the reflective document mat is removed. ■ Make sure the tranportation lock on the TPU is turned to the Unlock position (see page 47). The scanner doesn't start when you press the a Start button. ■ In Windows, check the Events tab in the scanner's Properties window. Make sure Take no action or Disable device events is not selected. ■ On Macintosh systems, the a Start button opens EPSON Scan. You cannot assign another application to it. 72 Solving Problems

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
72
Solving Problems
The scanner doesn’t scan your
image.
■
Make sure the scanner is ready to
scan. Wait until the
Ready
light
stops flashing and remains on.
■
Check the Windows Device
Manager. If there are any
Unknown Device
icons, select
them and click
Remove
or
Uninstall
.
■
If you’re using imaging software,
such as Adobe Photoshop
Elements, make sure you select
EPSON Expression 10000XL
as
your scanner or import source.
■
Make sure you have enough
memory to scan your image. If
you’re scanning a large image or
scanning at a high resolution,
close any unnecessary programs.
Try scanning at a lower resolution,
or select part of the image to scan.
If you still cannot scan, you may
need to upgrade your RAM.
■
If you’re using the optional
automatic document feeder, run
EPSON Scan in Office Mode or
Professional Mode, and select
ADF - Single-sided or
ADF - Double-sided
as the
Document Source. Also, make
sure the original document is
inserted face-up.
Pages jam in the automatic
document feeder.
Remove the jammed pages, following
the instructions on page 61.
The automatic document feeder is
running too slowly.
Check the high-speed switch and
make sure it’s in the upper position
(see page 57).
You cannot scan film with the
transparency unit.
■
Make sure the reflective document
mat is removed.
■
Make sure the tranportation lock
on the TPU is turned to the
Unlock
position (see page 47).
The scanner doesn’t start when you
press the
a
Start button.
■
In Windows, check the Events tab
in the scanner’s Properties
window. Make sure
Take no
action
or
Disable device events
is not selected.
■
On Macintosh systems, the
a
Start button opens EPSON
Scan. You cannot assign another
application to it.